Walked into the property@4:00 pm to find dirty dishes, trash everywhere, unmade beds . I Messaged Ann Marie and she had cleaners there in 2 hoursâŠ. Which we appreciated, but it made for an awful start to our vacation and we lost an entire evening due to this . We wernt able to get into the condo until after 9:00 pm, it made for an awful first day. Ann Marie offered to buy us dinner , to compensate for our inconvenience, but never heard back form her once she offered . So, nothing was done to compensate for our extreme inconvenience! There mustâve been in oversight on this condo getting cleaned prior to our check in This condo has a nasty couch , yucky carpet , old as dirt showers and has an old smell . Needs serious remodeling . Beds were extremely comfortable and the view was great. Never had a bad experience at Pinnacle port, until now !