My husband and I stayed here for a weekend and really loved the condo and location. We walked every where. I was disappointed to learn we did not have access to bikes when it seemed like every condo had bikes available. This would not deter me from staying here again. Would recommend and will likely be back!
Good location but this condo is not well maintained
The Pointe is a good location - close to Rosemary and the beach; however, this particular unit is not well maintained. Specifically, the unit has significant carpet stains, damaged/stained furniture, and a musty smell. We had issues with cleanliness as well, including a cockroach crawling on top of the trundle bed, other roaches present, dishes not clean, and bathrooms not thoroughly cleaned. The unit also does not come with beach towels and bath towels are very poor quality. We requested housekeeping, and she was sent to address the bathroom but missed the area that needed to be cleaned. We will not return to stay at this unit.
This is not a top floor unit (itâs on the 3rd of 4 floors) and this is not located in Rosemary Beach. If you visit Rosemary, one of the best things about it is private beach access, and you can reserve and rent beach chairs in advance for a no hassle family vacation: exactly what we were looking forward to. However, because this was falsely advertised, we had zero access to Rosemary Beach & as a result, we spent $1k on beach chairs, umbrellas and beach equipment only to have access the smallest public beach area (Inlet Beach) available to us. Note, if you do not stake out a spot on this beach at 9am, you donât get a spot. Youâre also surrounded on both sides by private beaches.
There were no parking passes ever provided, despite multiple attempts to request them from vacasa. In fact, I was told to double check the entire unit to ensure the passes were not in the unit some place. They werenât.
The dishwasher did not function either, so I had to hand wash dishes the whole $7k vacation, or eat out. Maintenance came. Twice. No resolution. Multiple interactions with several people at vacasa and nothing was resolved. I did receive a few apologies for the issues we were having. No resolution. The washer & dryer worked, which was helpful (again, family of 6).
I can say more, (one bedrooms tv had no remote and the other had static so maintenance came for that as well), the rooftop bar was âtemporarily closedâ, stains on the carpet in one bedroom (I have photos) but ultimately, if youâre looking for an overpriced vacation advertised as Rosemary Beach on a top floor unit with no neighbors overhead when itâs in Inlet Beach with very limited public beach access and you enjoy washing dishes for a family of six on vacation, this is the place for you.