We truly enjoyed our stay at Casablanca! Our group of 8 was well accommodated with room for leisure. The house was clean upon arrival. There were ample linen, dish washing tabs, and laundry tabs. We appreciate the proximity to the pool and tram service within the community. We also enjoyed the beach supplies! We were unable to use the bikes during this visit, but having them available is a great gesture. We also had great experience through the web link messaging service!
In our opinion, would like to point out a few things that could be addressed:
Blocked drain in the half bath sink
Wasps nests outside
The web links stated that wristbands only need to be worn after curfew; the community expectation is that wrist bands are worn at all times (i.e. in the lagoon, using the tram, walking through to the beach).
The kitchen was lacking in basic dishes. Needs more drinking cups, utensils, plates, and bowls. Does not currently have any Tupperware, sheet pans, or small pots/pans for cooking. Definitely need these to support groups of our size.
The umbrella service that "regulates" the beach was unexpected, inconvenient, and unpleasant. We were not able to be as comfortable as we wanted. We used an umbrella provided from the beach supplies innthe house.
***Renters should also know that the beach access involves a two story set of stairs. Not appropriate for wagons/wheels, nor is the beach handicap accessible in this area.