Hôtel près de Réserve naturelle de Panbil, Batam, Batam

« Hôtel très agréable, Belles prestations. La responsable du front office est très efficace. Ce qui grandement contribué à la réussite de mon séjpur »

« Le equipements dont la superbe piscine. Toutefois cette info est pour le manager..rien a faire et pas ou peu d'activites et surtout aucun tours offert et pas d'aide de l'hotel. Bien dommage car le reste est parfait »

« Serviettes sales, même quand vous en demandez des propres. Pas du tout d'isolation, tout 'e monde à l'air d'être dans votre chambre. »

« Servicing was not so matter as I didn't really call for servicing only asking for extra pillow and they are charging and that surprise me. Toilet was not really wash properly as the flooring smells urine. The best part is hotel surrounding with multi kind of food and tasty. Overall thank you Hotel Fresh One as I safely stay in this hotel. »

« The room condition is average. It will be good if there is a round of painting and also clean up the fridge, the kitchen as well as get rid of the ants in the toilet. The aircon is strong which is good. The kettle is working but take a long time to boil. The water pressure is good but the water heater can only provide moderately hot water. The rooms and hall are spacious and the location of the apartment is quite good, with Top 100 and some eateries within walking distance. The price is...

« Haha 😄 »

« tres bon accueil, personel tres agréable et a l ecoute »

« La chambre etait tres propre, lendroit est bien située et tranquille. Les equipements sont neuf et fonctionne bien »

« Visited Grand Mercure in 2026, after the refurbishing. The landscaping works at the entrance is still being upgraded, and the entire hotel looks brand new. The team of staff were all efficient and warm, from the reception, concierge, to the Ambrosia Restaurant. They have a convenient shuttle to the mall, with a brand new van. The kueh lapis and grilled sausages at the breakfast buffet were delicious, and the chefs did the grilling on the spot. Will be keen to try the Sup Buntut next time...

« everything was good ! have a pleasant stayed »

« Location wise, nothing in Pollux mall except one children indoor playzone. Nothing else. Prepare to travel out. Room, 11th floor wifi not working. Couldnt connect at all. Water tap in the kitchen area seem to turn on itself. Aircon is working fine. Room, 15th floor wifi on and off. Aircon is noisy, seems that have nit been service for awhile. Overall, average for the price i paid. Believe hotel would be more worth it. »

« The hotel is very close to Batam Centre Ferry Terminal: very convenient ! It is located opposite to Mega Mall where you can find everything. We were welcomed with a delicious ginger lime cocktail. The staff is extremely kind, very very helpful and smiling which is totally diferent from Singaporean behaviour. The breakfast was delicious, tasty and with a wide variety of products. I highly recommend this hotel and definitely I will visit again. »

« The room was perfect, as expected. Asked for a non-smoking room and it smelled great as I entered the room. Had a great rest and I will definitely return the next time I am in Batam. »