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Bewertungen von Renaissance Paris Nobel Tour Eiffel Hotel

4 out of 5
Renaissance Paris Nobel Tour Eiffel Hotel
55-57 Avenue Raymond Poincare, Paris, Paris

Bewertungen

8.4

Sehr gut

177 von insgesamt 369 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
117 von insgesamt 369 Gästebewertungen haben eine Bewertung von 8 - Gut" "
42 von insgesamt 369 Gästebewertungen haben eine Bewertung von 6 - Okay" "
21 von insgesamt 369 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 369 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.6/10

Personal & Service

7.6/10

Ausstattung

8.2/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Mathias

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Julie from Front Desk am 21. Dez. 2021
Thank you so much for a great rating! Wishing you happy holidays and hope we'll see you soon!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Gute Lage, jedoch keine 5 Sterne
Wir waren über die Weihnachtsfeiertage auf einem Kurzurlaub in dem Hotel. Für die Buchung war die Lage sowie die Hotelkategorie, natürlich in Verbindung mit dem Preis ausschlaggebend. Für 5 Sterne zahlt man gerne etwas mehr dachte ich mir, somit habe ich dieses Hotel gebucht. Gebucht hatten wir ein Superior Zimmer mit Stadtblick und King Bett. Bekommen haben wir nur ein Queen Bett. Für ein verliebtes Paar aber kein Problem. WLAN ist nur in der Bar kostenlos. Getränke dort in der gehobenen Preisklasse, jedoch ist ein Supermarkt in der unmittelbaren Nähe!
Aufenthalt von 2 Nächten im Dezember 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
sehr nettes Hotel, Lage super, Personal sehr höfflich und zuvorkommend, Zimmer sehr klein.
Aufenthalt von 3 Nächten im August 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentral, unweit vom Palais de Tokyo. Gute Verkehrs
Perfekt für einen Wochenendtrip. Super Lage. Gute Verkehrsanbindung. Gastronomie in der nahe dem Hotel.

8/10 – Gut

Dominik, Munich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good trip
Good stay, would come again for the close by sightseeing and running opportunities.... Saine, Eifeltower, etc...

6/10 – Okay

Andrea, Wien

Verbesserungswürdig: Komfort des Zimmers
Nettes Hotel mit starken Schwächen.
Wir (Pärchen, 45) haben ein Wochenende in Paris verbracht. Wir waren mit dem Hotel grundsätzlich zufrieden (sehr gutes Frühstück), bis auf 5 Punkte: Die Zimmer sind absolut hellhörig! Inndieser Kategorie ein absolutes No-Go, wenn man Gesprächen der Nachbarn unfreiwillig zuhören muss... Wlan gab es nur für Renaissance-Mitglieder, nicht für neue Gäste. Diese Schikane ist für mich unverständlich, zumal bei eine 4 Sterne Haus. Die Badezimmereinrichtung war insofern unverständlich, als dass es lediglich 2 Haken auf der Tür zum Aufhängen aller Badetücher, Bademäntel und der Handtücher gab... Sehr unangenehm, zumal eine große leerstehende Wandfläche genügend Platz für eine Halterung geboten hätte. Wir haben ein Superior Zimmer gebucht, es war sehr klein. Der Kleiderkasten ebenfalls - wir konnten gerade 2 Jacken und 2 weitere Kleidungssrücke reinhängen, alles Andere mussten wir zusammenfalten. Die Aussicht war sehr hässlich. Alles is Allem keine Katastrophe, aber kein Haus in dem ich nich einmal absteigen möchte.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kein 5 Sterne
Keine 5 Sterne, zumindest nach meinem Empfinden. Es hakt an allen Ecken und Enden!

10/10 – Hervorragend

Maria, Hamburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel am Stadtrand
Sehr gutes Hotel , freundliches Personal und sehr gut Verkehrsanbindung

2/10 – Ungenügend

Holger, Hamburg

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Never again!
5 star hotel? I wonder why !!! 519€ for 1 night should make the stay much more convenient. Small room, loud , breakfast room terrible unorganised, they forgot to make my taxi reservation

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Klein aber fein
Sehr nettes Personal nur die Hotelpreise für Restaurant sind etwas teuer wobei die umliegenden Restaurants ähnliche Preise haben. In der Umgebung gibt es alles was man benötigt. Fazit: Ein wunderbares Hotel zwischen Eiffelturm und Arc de Triumph

10/10 – Hervorragend

reisender, hamburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wunderbares Hotel für Paare
Tolles Hotel mit bestem Service. Darüber hinaus ist es sehr zentral zwischen Arc de Triomphe und Eifelturm gelegen. Einziges Manko (was aber nichts mit dem Hotel zu tun hat). Gute Rastaurants in der Nähe sind schwer zu finden.

8/10 – Gut

Franz, Nürnberg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lage des Hotel Renaissance Trocadero
Das Hotel liegt in einem guten Viertel zwischen Trocadero und Arc de Triomph. Die Place Victor Hugo mit Metrostation und verschiedenen Bistros ist sehr nahe.

8/10 – Gut

weiwei

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im April 2024

4/10 – Schlecht

GIordano Bruno

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Falta de respeito com hóspedes
Aparentemente tudo certo, porem fomos alvo de uma especie de vingança pessoal do funcionario da recepcao na noite de sabado, o rapaz colocou o quarto em "wake up call" as 5 da manhã, sem ter sido solicitado. Isso pois reclamei que tinham perdido os dados de cartao de credito e estava me demandando o cartao novamente apos a meia noite, no segundo dia de reserva, sendo que ja fora colocado 300 euros de débito, e nem tinha nada no frigobar. Esse tipo de comportamento nao é esperado em um hotel de redes como marriott, e eu pessoalmente me frustrei muito pois era uma viagem romântica, e fomos acordados de maneira pouco usual/cortês No outro dia falei com o gerente, que fez pouco caso da situação...
Aufenthalt von 3 Nächten im Oktober 2023

10/10 – Hervorragend

David, Harrisburg

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was in very walkable area near popular tourist attractions. Rooms were clean and decent size. Services in hotel were good with exception that some basic essentials (eg, soap) had to be requested when near empty.
Aufenthalt von 9 Nächten im November 2023

10/10 – Hervorragend

Maria Eleonore

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very well appointed hotel with lovely staff
We enjoyed our stay very much. The hotel is well situated so near the Place Victor Hugo and - most of all - all staff were true champions. They all did their level best to make us feel most welcome and they surely succeeded.
Aufenthalt von 4 Nächten im November 2023

8/10 – Gut

BINGZHENG

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location
Aufenthalt von 1 Nacht im September 2023
Antwort von The Renaissance Paris Nobel Tour Eiffel Hotel team am 8. Sept. 2023
Dear valued guest,Thank you for choosing the Renaissance Paris Nobel Tour Eiffel Hotel, and for taking the time to write us this comment.We are delighted to hear that you found our location to be favorable. We understand that a convenient and well-situated location can greatly enhance a guest's experience, and we are pleased that our location met your expectations.If you have any further comments or suggestions, please feel free to share them with us. Your feedback is invaluable in helping us continually improve our services.We hope you continue to enjoy your stay with us, and if there is anything else we can assist you with during your visit, please do not hesitate to let us know.Once again, thank you for choosing our hotel, and we look forward to having you again for your future visit to Paris!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
AC
AC in room did not work. They did give us a new room. Staff is very friendly and professional
Aufenthalt von 1 Nacht im September 2023
Antwort von The Renaissance Paris Nobel Tour Eiffel Hotel team am 8. Sept. 2023
Dear valued guest,Thank you for choosing the Renaissance Paris Nobel Tour Eiffel Hotel, and for taking the time to share your experience with us.We would like to apologize once again for the inconvenience caused by the air conditioning problem in your initial room, please note that our team is working hard to solve this technical issue so it won't reoccur for future clients.Thank you for your kind words regarding our staff, our team strives to ensure that all our guests have a comfortable and enjoyable stay, and it's wonderful to know that they were able to deliver a high level of service.If there is anything else we can do to enhance your experience, please do not hesitate to let us know. We greatly appreciate your understanding and hope you have a wonderful stay in your new room.Once again, thank you for choosing our establishment, and we look forward to serving you in the future.

10/10 – Hervorragend

Michelle

Aufenthalt von 1 Nacht im August 2023
Antwort von The Renaissance Paris Nobel Tour Eiffel Hotel team am 1. Sept. 2023
Dear Michelle,Thank you for choosing the Renaissance Paris Nobel Tour Eiffel Hotel, and for taking the time to give us this wonderful rating.We are glad you enjoyed your stay with us and you were satisfied with the level of our service. If you have any We hope to get the chance to welcome you again during your next visit to the City of Light!

8/10 – Gut

Eric

Mit dem Partner gereist
Gut: Sauberkeit
Thought it was a nice place, it was a bit pricey for its location and the room. They did forget to get us a car we requested so we grabbed an Uber, but that did not spoil our day. Staff was very nice and everything was clean.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von The Renaissance Paris Nobel Tour Eiffel Hotel team am 27. Juli 2023
Dear Eric,Thank you for choosing the Renaissance Paris Nobel Tour Eiffel Hotel, and for taking the time to share your experience with us.We're delighted to hear that you found our hotel to be pleasant and enjoyed the friendly service from our staff. We take great pride in maintaining a clean and inviting environment for our guests.Please accept our sincerest apologies for the oversight with the car request. We strive to meet all our guests' needs promptly, and it seems we fell short on this occasion. We'll make sure to address this with our team to prevent similar situations in the future.Thank you once again for your valuable feedback that will certainly help us improve the level of our service. We hope to get the chance to offer you a better experience, and to welcome you back to our hotel in the very near future. Until then, we wish you a great day ahead!

2/10 – Ungenügend

Adam

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
Noisy room next to the garden. Thermostat didn’t work (constantly cold). No water in the room - you had to use a water fountain on another floor. No minibar. Poor value for money.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von The Renaissance Paris Nobel Tour Eiffel Hotel team am 11. Juli 2023
Dear valued guest, Thank you for choosing the Renaissance Paris Nobel Tour Eiffel Hotel, and for taking the time to leave us this comment.Providing our guests with excellent service is our top priority, and we are truly sorry we were unable to meet your expectations. Your valuable feedback has been shared with our teams to help us improve in the areas you have mentioned.We sincerely apologize for the inconvenience caused by the noise and the thermostat issues. As we are an environment friendly hotel, we are putting effort into reducing our single usage plastic waste, that's why we provide our guests with reusable water bottles that can be filled anywhere around the hotel thanks to the water fountains in place.We hope to get the chance to offer you a better stay in the near future. We look forward to welcoming you again in the Renaissance Paris Nobel Tour Eiffel Hotel.

10/10 – Hervorragend

Barbara

Aufenthalt von 1 Nacht im April 2023
Antwort von The Renaissance Paris Nobel Tour Eiffel Hotel team am 9. Mai 2023
Dear Barbara,Thank you so much for choosing our hotel, and for the great rating you have given our property. We are glad you were satisfied with your stay at our hotel and with our services. We hope to have you back very soon at the Renaissance Paris Nobel Tour Eiffel Hotel !

10/10 – Hervorragend

Donald, Sachse

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was conveniently located near Tracadero circle, near the Eiffel tower, yet very quiet - but just a six minute walk away from everything you want. Dining, metro, shopping, everything - super convenient. The garden room was lovely and I highly recommend. The staff were fantastic - lovely people who were helpful, kind, and professional. I very much enjoyed my stay here and I highly recommend. Once they finish the construction in the garden area it will be even better!
Aufenthalt von 4 Nächten im April 2023
Antwort von The Renaissance Paris Nobel Tour Eiffel Hotel team am 24. Apr. 2023
Dear Donald,Thank you for choosing our hotel, and for taking the time to share your experience with us.We are glad you enjoyed your stay in Paris, and you were satisfied with our service. We hope to have you back very soon for your next Paris trip !

10/10 – Hervorragend

Julia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Such a great hotel near the Eiffel Tower. Very friendly and helpful staff!
Aufenthalt von 5 Nächten im März 2023
Antwort von The Renaissance Paris Nobel Tour Eiffel Hotel te am 11. Apr. 2023
Dear Julia,Thank you for choosing our hotel, and for taking the time to share your experience with us.We are glad you found our location and our service to your liking. We hope to see you again very soon for your next trip to Paris!

10/10 – Hervorragend

Julia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazingly friendly hotel staff. Everyone was so nice and helpful! Hotel is beautiful and rooms were very nicely done. Close to Eiffel Tower area. Lots of cafes and places to eat right around the hotel.
Aufenthalt von 1 Nacht im März 2023
Antwort von - The Renaissance Paris Nobel Tour Eiffel Hotel te am 7. Apr. 2023
Dear Julia,Thank you for choosing our hotel, and for taking the time to leave us this comment.We are glad you were satisfied with your stay with us, and with the level of our service. We hope to have you back very soon for your next Paris trip!

6/10 – Okay

marcelo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Renaissance Fake
Pontos Negativos: 1. Café da manhã ruim e sem variedades. 2. Frigobar de enfeite. Água somente na recepção. 3. Vista da torre horrível, preferível não dar esta opção. Positivo: Perto do Metro e torre.
Aufenthalt von 5 Nächten im Januar 2023
Antwort von The Renaissance Paris Nobel Tour Eiffel Hotel team am 20. Jan. 2023
Dear Marcelo,Thank you for choosing our hotel, and for taking the time to write us this comment.We regret not being able to meet your expectations during your stay, your feedback will be shared with our staff and will surely help us improve our service. We certainly hope to get the opportunity to give you a better experience in the future. Until then, we wish you a great day ahead!

8/10 – Gut

Wassim

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2022
Antwort von Laurent am 4. Nov. 2022
Thank you for your candid feedback. Hope you come back soon to our property. Lovely weekend Laurent

8/10 – Gut

Ikhlass Al

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The people and service were excellent and the room was comfortable . In future, every time I go to Paris I shall be staying in the same hotel
Aufenthalt von 5 Nächten im Juni 2022
Antwort von Benjamin am 7. Juli 2022
Dear Al Sheikhly, Thank you so much for taking the time to post your comments on Expedia. We are glad to read that you have had a great stay with us and we thank you for your kind remarks. We hope we will have the pleasure of welcoming you and your family soon, Sincerely yours, The Paris Renaissance Paris Nobel Tour Eiffel Team.

8/10 – Gut

Frederique, houston

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly staff Great location with shopping, restaurant near by. However the website is misleading showing a lovely terrasse which is not part of the hotel but is a restaurant adjacent to the hotel
Aufenthalt von 6 Nächten im Mai 2022
Antwort von Benjamin am 14. Juni 2022
Dear Frederique, Thank you for sharing your impressions of the Renaissance Paris Nobel Tour Eiffel. It is a pleasure to read that you have enjoyed your stay with us. Thank you for your lovely comments that I will share with joy to all the hotel staff. We are very sorry for the issue with the terrasse, be sure that we will change the misleading picture as soon as possible. We hope that we will welcome you once again should your travel plans bring you back to Paris. Kindest regards, The Renaissance Paris Nobel Tour Eiffel Team.

8/10 – Gut

Kenneth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im April 2022
Antwort von The Renaissance Paris Nobel Tour Eiffel Team am 21. Juni 2022
Dear Guest, Thank you so much for your great remarks which mean a lot of us! It has been a huge pleasure welcoming you and being part of your trip! We hope to see you again very soon. Sincerely yours, The Renaissance Paris Nobel Tour Eiffel Team.

8/10 – Gut

Kenneth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im April 2022
Antwort von The Renaissance Paris Nobel Tour Eiffel Team am 21. Juni 2022
Dear Guest, What a pleasure to read your rate! Thank you so much for choosing the Hotel Renaissance Nobel Tour Eiffel, while visiting Paris ! We hope to welcome you again very soon at the Renaissance Paris Nobel! Have a lovely day, The Renaissance Paris Nobel Tour Eiffel Team.

6/10 – Okay

Pui-Man

Mit einer Gruppe gereist
Lots to say but overall staff & location great!
Reception, concierge, bar / security and b/fast staff were very accommodating and kind. Housekeeping were attentive and daily room service was great. It was nice to come back to fresh towels and a crisp bed. However it was a shame that that during the booking they didn’t mention that the patio/garden were under construction. We picked a garden view and unfortunately the workmen were noisy in the morning, as our room was on ground level facing the garden. Also opposite our hotel room the entry into the room there was a back room office where you could hear staff and phone ringing from 7am which was noisy. The Easter break was meant to be getting up late and leisurely, so being woken up by noises from both side wasn’t ideal. Also 24/7 room service didn’t exist as when we wanted a couple of glasses of wine at 1am the bar was closed.. so not sure if there was a bar closure time? But they could improve profit for those that wanted a couple after getting back late from the day. I know I’ve mentioned some fundamental areas but if this hotel wasn’t under construction or we were in a different room (yes we could have suggested to move after day 1, but we had already unpacked) then this hotel would have been fantastic and ideal ! The location was brilliant - quiet and local cafes and transportation was easy to get to! Overall I would definitely recommend & return but to pick a quieter room!
Aufenthalt von 4 Nächten im April 2022

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2022

2/10 – Ungenügend

Cecile

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Under construction and not safe to walk through to get to rooms. Should have closed during construction.
Aufenthalt von 3 Nächten im April 2022

10/10 – Hervorragend

Dana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved the area. It’s in the center
Aufenthalt von 4 Nächten im März 2022
Antwort von Front desk am 4. Apr. 2022
Thank you so much for you review, its been a pleasure having you! All the best The Renaissance Nobel Team

10/10 – Hervorragend

Maria Vanessa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love it! I will definitely come back.
Aufenthalt von 1 Nacht im Februar 2022
Antwort von Amélia am 16. Feb. 2022
Dear Maria Vanessa, Thank you very much for sharing your experience with us. We really appreciate your positive feedback! We hope to welcome you back very soon. Best regards,

10/10 – Hervorragend

Mauricio

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2022
Antwort von Amélia am 16. Feb. 2022
Dear Mauricio, Thank you very much for your feedback! We hope to see you soon. Best regards,

10/10 – Hervorragend

Maritza, Chestnut Ridge

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very friendly and helpful. They all were very willing to answer any questions we had about restaurants and any other questions we had about Paris. We loved that our room faced the garden and so it was so quiet. Perfect sleeping conditions. Can't wait to come back in the spring or summer to enjoy the garden at it's best.
Aufenthalt von 6 Nächten im Dezember 2021
Antwort von Amélia am 8. Jan. 2022
Dear Maritza, Thank you very much for your feedback, we really appreciate it ! We will be sure to share your nice words with the whole team who make everything possible. We hope to welcome you again very soon to our property. Best regards,

10/10 – Hervorragend

MARIA DEL LOURDES

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Vwry nice place and very clean
Aufenthalt von 5 Nächten im Dezember 2021
Antwort von Amélia am 8. Jan. 2022
Dear Maria Del Lourdes, Thank you very much for your feedback, we really appreciate it ! We hope to welcome you again very soon to our property. Best regards,

10/10 – Hervorragend

Lorela

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, staff very helpful. Nice and clean hotel
Aufenthalt von 6 Nächten im November 2021
Antwort von Amélia am 11. Dez. 2021
Dear Lorela, Thank you very much for your feedback! We hope to have the pleasure of welcoming you back very soon. Best regards,

10/10 – Hervorragend

Edward Javier

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast was free, staff are very nice and accommodating. Clean facilities
Aufenthalt von 6 Nächten im November 2021
Antwort von Julie am 7. Dez. 2021
Thank you very much Mr. Javier! We are thrilled you had a good time in our hotel. We hope to see you again! All the best, Julie from The Front Desk

8/10 – Gut

Harald

Gut: Komfort des Zimmers
Average stay but nice quiet room
Average service, room wasn’t ready when I arrived
Aufenthalt von 2 Nächten im November 2021
Antwort von Amélia am 24. Nov. 2021
Dear Harald, Thank you very much for your feedback, we take into consideration your comments so we can improve our overall service. We hope to have the pleasure of welcoming you back to demonstrate our relentless work to get better. Best regards,

8/10 – Gut

Jesus, KEY LARGO

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
It wasn’t that far from the tower only a 10 minute walk put the parking was not that great for a great restaurant next-door 16 Avenue , great restaurant Breakfast lunch and dinner
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von Amélia am 3. Nov. 2021
Dear Jesus, Thank you very much for your review. We hope to have the pleasure of welcoming back in the future!

8/10 – Gut

T

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von Amélia am 26. Okt. 2021
Dear T, Thank you for your feedback, we really appreciate it! We hope to have the pleasure of welcoming you back. Best regards,

8/10 – Gut

abdulrhman

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel in wonderful location
Aufenthalt von 6 Nächten im September 2021
Antwort von Amélia am 30. Sept. 2021
Thank you very much for staying with us. We appreciate your feedback and hope to host you again very soon!

10/10 – Hervorragend

R.C.

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Highly recommanded
Just one word: Perfect. Okay, maybe the room wasnt 36 m2, but it was roomy, clean, stylish and well maintained. Friendly staff, both breakfast and dinner were excellent (everything exactly a point), great service, ambiance, etc. Will be my 1st choice when returning to Paris!
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Amélia am 4. Aug. 2021
Dear R.C., Thank you very much for your review, it is greatly appreciated. I will be sure to share your feedback with the team. We look forward to welcoming you very soon! Best regards,

6/10 – Okay

Jeanne, Sanremo Italy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is lovely and beautifully located in a quiet, elegant neighborhood walkable to great shops, restaurants, cafes. The bed and linens terrific, very comfortable. Room size nice, bathroom, closet space. It is very nice but not exceptional. Breakfast was great and brought to the room during quarantine. Staff exceptional. My big problem is paying for a 4-5 star hotel and then charged for wifi!!! That is absurd. Also I do not understand these hotel supplying only 1 bottle of water. That kind of stinginess at the price charged is inexplicable.
Aufenthalt von 1 Nacht im November 2020
Antwort von Lara am 24. Nov. 2020
Dear Jeanne, Thank you for sharing your experience at the Renaissance Paris Nobel Tour Eiffel. It is such a pleasure to read that you have enjoyed your stay with us and especially your room, the breakfast and staff. We will gladly share your comments with our teams. However, we have well noted your remarks to which we would like to bring a few precisions: we do provide extra bottles of water free of charge upon request. We invite you to contact our front desk next time this way they will be able assist you with any request. In addition, although we do have offers excluding internet in agreement with the company’s policy, we would like to confirm you that you were not charged for the Wi-fi. Once again Jeanne, thank you for choosing the Renaissance Paris Nobel Tour Eiffel. We hope we will have the pleasure of welcoming you once again. Yours Sincerely,

6/10 – Okay

davijb, Paris

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit
um quarto bom , porém poderia ser melhor, ou ser oferecido um melhor!! hotel vazio, e ainda o café da manha nao estava incluso!!
Aufenthalt von 6 Nächten im September 2020
Antwort von Renaissance Team am 29. Sept. 2020
Dear Davijb, Thank you for sharing your comments regarding your stay at the Renaissance Paris Le Parc Trocadero. After reading your comment very carefully, it is quite evident that we felt short on providing you an outstanding experience at le Parc and we are deeply sorry for this. Providing the highest level of service is our main priority and we are very saddened to read your dissatisfaction with the room size. We assure you the issues described are taken very seriously and have been passed to the appropriate team. We do hope that despite our shortcoming on this occasion we may have the pleasure of welcoming you in the future and allow us to demonstrate a level of service much improved. If your travel plans bring you back to Paris, we invite you to contact the reception directly so we can arrange your stay with you. We wish you a wonderful day, Warm regards, The Renaissance Team

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A nice surprise
Great overall experience
Aufenthalt von 1 Nacht im August 2020
Antwort von Clemence - Guest Relations Supervisor am 17. Sept. 2020
Dear Valued Guest, Thank you for your nice comment which means a lot to us! We hope to have the chance of welcoming you again in the future. Best regards

2/10 – Ungenügend

Verifizierter Reisender

Aufenthalt von 2 Nächten im März 2020
Antwort von Laurent am 17. März 2020
Thanks for your rating. Anything you can share to help us improve our guest experience? Thank you Laurent Général Manager