Familien-Vierbettzimmer, 1 Schlafzimmer, Balkon

Bewertungen von The People Paris Marais

The People Paris Marais
17 Boulevard Morland, Paris

Bewertungen

8.4

Sehr gut

263 von insgesamt 512 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
146 von insgesamt 512 Gästebewertungen haben eine Bewertung von 8 - Gut" "
52 von insgesamt 512 Gästebewertungen haben eine Bewertung von 6 - Okay" "
26 von insgesamt 512 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
25 von insgesamt 512 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.6/10

Personal & Service

8.0/10

Ausstattung

8.6/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Özcan

Alles gut
Aufenthalt von 3 Nächten im März 2024
Antwort von Max am 11. Apr. 2024
Bonjour,Nous vous en remercions beaucoup pour votre séjour.Bien à vous,L'équipe The People Paris MaraisMax

8/10 – Gut

Lamouri

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Yev am 27. Dez. 2023
Hello! Thanks a lot for yur review, we are happy to see that you enjoyed your stay with us and would be happy to welcome you here again for your next trip in Paris :) Kindly, Yev

10/10 – Hervorragend

Rico

Aufenthalt von 3 Nächten im November 2023
Antwort von Yev am 27. Dez. 2023
Hello! Thanks a lot for yur review, we are happy to see that you enjoyed your stay with us and would be happy to welcome you here again for your next trip in Paris :) Kindly, Yev

6/10 – Okay

Ibrahim

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Personal freundlich, Frühstück schlecht und wenig Auswahl, ist aber nicht so schlimm. Das Zimmer wurde in den Bildern viel größer dargestellt und man versteht es so, dass ein Großbett im Zimmer vorhanden ist. Es sind 4 Hochbetten gewesen, so dass wir ein weiteres Zimmer buchen mussten. Schade, sonst ok
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Romane am 30. Nov. 2023
Hello! Thank you for your feedback, it is very important to us. Any feedback helps us to improve our services. Don't hesitate to come back to us, we are sure to do better for your next stay ;) Kindly,

2/10 – Ungenügend

Mark

Aufenthalt von 1 Nacht im September 2023
Antwort von Romane am 30. Nov. 2023
Hello,Thank you for your staying ! We will do everything to meet your expectations next time. See you soon !

10/10 – Hervorragend

Susanne

Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Klaus

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ok
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Amandine am 15. Juli 2023
Hello Klaus, Thnaks you for your feedback.We hope to see you again.Have a nice day.

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Amandine am 20. Juni 2023
Hello Helen, Thanks you for you feeback.We hope to see you again.Have a nice day.

10/10 – Hervorragend

Manuel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sehr gut angebunden, in super Lage in Gehweite zum schönsten Viertel von Paris (Le Marais) und weiteren Hotspots und direkt an der Seine. Die Nächste im Hostel selbst fand ich sehr angenehm, der Frühstückssaal auch sehr hübsch, sodass es Freude macht, in den Tag zu starten.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Sebastian am 6. Juni 2023
Hi Manuel, Thank you for your comment, we're delighted you enjoyed your stay with us, we look forward to welcoming you next time you're in Paris.

8/10 – Gut

Joshua

Great place to stay!
Great alternative to a hotel. The location was great and the lock box was big enough for a decent sized duffle bag. Bed was comfortable and had a small pillow with clean sheets. Bathroom was shared but single and able to be locked. Breakfast was good too. No compaints!
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Sebastian. am 6. Juni 2023
Hi Joshua, Thank you for your comment, we're delighted you enjoyed your stay with us, we look forward to welcoming you next time you're in Paris.

8/10 – Gut

Carly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was a nice hostel to stay in, certainly the nicest I have ever been. The inhouse bar was an ok place to sit during the day and evening when you weren't out enjoying the city, many used it to work on their laptops. The proximity to Le Marais district and many sights was amazing. You do have to pay a few euros to use lockers if you want to leave luggage in the hours before checkin or after checkout. The kitchen is a bit small for the size of hostel, the two small fridges overstuffed with no chance to fit anything. You won't be able to fit a suitcase into the lockers in your room, but the lockers (that are also a little padded seat) are a decent size box for your things. The curtains on each bunk bed in the Premium room were great for privacy and blocking out light, but unfortunately noisy from the plastic hinges clacking whenever you or your blanket touched them when you moved during the night. Our room had an ensuite and I could tell the very nice & helpful cleaning staff came in regularly to change the floormat or empty the bins. Overall this was a nice stay :)
Aufenthalt von 5 Nächten im April 2023
Antwort von Amandine am 18. Apr. 2023
Hello, Thanks you for you feedback! We hope you see you again! Don't forget your voucher of -10% for you next week with us.Have a nice day.

6/10 – Okay

Benedikt

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Die Unterkunft war für die Familie in Ordnung. Leider ließ das Frühstück zu wünschen übrig. Es wurde nur sporadisch nachgefüllt, obwohl viele Gäste warteten. In der Beschreibung stand außerdem nichts von Etagen-WCs und -duschen…
Aufenthalt von 2 Nächten im April 2023
Antwort von Amandine am 17. Apr. 2023
Hello, Vielen Dank für Ihr Feedback.Wir berücksichtigen Ihr Feedback, um uns zu verbessern.Have a nice day.

4/10 – Schlecht

Martin

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was not acceptable. No cleaning, soap remained empty for five days, same for toilet paper. This is just a waste of money as it is not even cheap.
Antwort von Sebas. am 19. März 2023
Hello Martin, Thank you for your feedback, I am sorry for the inconvenience you have encountered and will be delighted to show you the best of us even during your next stay.

10/10 – Hervorragend

Dirk

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gutes Frühstück
Antwort von Theo am 23. Jan. 2023
Heureux que vous avez apprecié notre petit déjeuner ! See you soon

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Es cómodo el lugar, es bonito y silencioso. Uno puede descansar muy bien. El desayuno buffet fue una sorpresa para mi, pues solo había cereal, pan con mermelada, café y jugo de naranja. Algo que no me esperaba, pues pensé que habría más variedad. Me han dicho que para ser Paris eso es normal, así que lo entiendo. El cereal me gusto mucho y es llenador por cierto :)
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von Nino am 25. Jan. 2023
Estamos encantados de saber que disfrutaste de tu estancia en nuestro albergue. Esperamos verle de nuevo :)

10/10 – Hervorragend

Susanne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2022

8/10 – Gut

Maria

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well located to visit the center of Paris
Antwort von Edouard am 14. Nov. 2022
Hello Maria, Thank you for writing this nice comment. We are happy to know that you enjoyed your stay. See you soon in Paris :)Warm regards,

8/10 – Gut

Luciano

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Zentral gelegen, nahe Métro. Personal freundlich. Eigentlich sauber, nur bei der Zimmerreinigung geht anscheinend der Bereich oberhalb der Kajütenbetten bergessen und es sammelt sich viel Staub da oben an.
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Edouard am 16. Okt. 2022
Hello Luciano, Thank you for this nice feedback. Happy to know that you liked your stay. See you soon :)Edouard

8/10 – Gut

Zoe

Gut: Sauberkeit, Personal & Service und Ausstattung
The area is awesome, also the breakfast space
Aufenthalt von 4 Nächten im August 2022
Antwort von Edouard am 27. Sept. 2022
Hello Zoe, Thank you for this feedback. Glad to notice that you enjoyed your stay. See you soon :)Edouard

8/10 – Gut

Mark

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Vergleichsweise ein sehr gutes und sauberes Hostel - jedoch etwas hochpreisig
Aufenthalt von 2 Nächten im August 2022
Antwort von Edouard am 27. Sept. 2022
Hello Mark, Thank you for this feedback. We hope to see you again in Paris, Warm regards Edouard

2/10 – Ungenügend

Minh Trang

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ich habe noch nie an einem solchen Ort übernachtet, das Zimmer ist klein, nicht gut belüftet, kein Wasserkocher.
Aufenthalt von 1 Nacht im August 2022

4/10 – Schlecht

Mauricio

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Not family friendly with the type of shows and parties they have. Not recommended for minors. Terrible showers. Terrible temp control of rooms.
Aufenthalt von 4 Nächten im März 2024

8/10 – Gut

troy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Ashley

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great place to stay when visiting Paris! It was so nice and clean! The staff was super friendly and checking in was very easy and helpful after our long day at Disneyland Paris! I would book again!
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Ameya

Gut: Sauberkeit und Personal & Service
The shower stops after 10 sec is the only complain I have.
Aufenthalt von 3 Nächten im April 2024
Antwort von Max am 20. Apr. 2024
Hello,We are sorry to hear that you experienced problems with the shower during your stay at People Paris Marais. Your comfort and satisfaction are our top priority, and we sincerely regret any inconvenience this may have caused.We will immediately investigate the shower issue and take steps to resolve it quickly to ensure that our future guests will not have to deal with such a situation. Your feedback is extremely valuable to us, as it helps us to continually improve our services and facilities.We thank you for choosing to stay with us and hope to have the opportunity to welcome you again in the near future, for an experience without any inconvenience this time. Should you have any other concerns or needs, please do not hesitate to contact us directly.Yours sincerely, The People Paris Marais team

10/10 – Hervorragend

KAZUNORI

Gut: Ausstattung
建物がかなりおしゃれ 清潔感も高くよかった
Aufenthalt von 1 Nacht im April 2024
Antwort von Max am 16. Apr. 2024
Hello,Thank you for your appreciation of the elegant design, cleanliness and maintenance of our building. We are delighted that our attention to detail and efforts to maintain a pleasant environment have been noticed.Your satisfaction is our top priority, and we continually strive to provide our guests with quality accommodations in a welcoming, well-maintained setting.We look forward to welcoming you back in the future for an equally pleasant, if not better, experience.Please do not hesitate to contact us if you have any further comments or if we can assist you in any way.Sincerely, The People Paris Marais teamMax

10/10 – Hervorragend

Jair

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Raquel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great hostel, it's clean, very well conected and beautifull too.
Aufenthalt von 2 Nächten im April 2024
Antwort von Max am 11. Apr. 2024
Hello,Thank you so much for your positive feedback! At The People Paris Marais, our goal is to provide our guests with an exceptional experience, and we are delighted that you enjoyed your stay with us. Cleanliness is a top priority for us, and we're glad this was reflected in your experience. Our central location and accessibility are aspects we also value, so knowing that you found them satisfactory fills us with joy. We look forward to welcoming you back to our hostel on your next trip to Paris!Kind regards,Max

8/10 – Gut

Clovis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
J'ai aimée le fait qu'il y avait des cuisine communes, déjeuner pouvant être inclue, et tous les services d'un bon hôtel dans un format auberge jeunesse avec des dortoirs
Aufenthalt von 3 Nächten im März 2024
Antwort von Max am 4. Apr. 2024
Hello,We are delighted that you have enjoyed our unique concept of a youth hostel with dormitories while offering the services of a good hotel, including our shared kitchens and the possibility of including breakfast. Your satisfaction is our priority and we are delighted that your experience has lived up to your expectations.Please feel free to visit us again to enjoy our friendly atmosphere and convenient facilities.See you soon at The People Paris Marais!Sincerely, The People Paris Marais team

8/10 – Gut

Z

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The bedding and the location was excellent. I appreciate spending restful weekend here.
Aufenthalt von 2 Nächten im März 2024
Antwort von Max am 4. Apr. 2024
Hello , Thank you for choosing The People Paris Marais for your weekend. We are delighted that you enjoyed our bedding and location. We look forward to welcoming you back soon!Sincerely, The People Paris Marais team

10/10 – Hervorragend

Chariti

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice building, very clean, well-kept, professional staff, half a block to the nearest bus stop and metro station.
Aufenthalt von 5 Nächten im März 2024
Antwort von Max am 6. Apr. 2024
Hello,Thank you so much for sharing your delightful feedback with us! We're thrilled to hear that you enjoyed your stay at The People Paris Marais. Maintaining cleanliness and providing a welcoming environment is always our top priority, so we're glad to know that our efforts have made a positive impression on you.Our team takes great pride in delivering professional and attentive service to our guests, ensuring that your experience with us is nothing short of exceptional. It's fantastic to hear that our staff met your expectations during your time with us.Convenience is key when it comes to exploring a new city, and we're pleased to hear that our location near the bus stop and metro station made it easier for you to navigate Paris. Whether you're traveling for business or leisure, easy access to transportation can truly enhance your overall experience.Once again, thank you for choosing The People Paris Marais for your accommodation needs. We look forward to welcoming you back for another memorable stay in the heart of Paris.Kind regards,The People Team

2/10 – Ungenügend

Jay

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Marvelous one bedroom for less than the cost of the usual hostel bunk. Elevators, well maintained and clean. Nice big breakfast. I was really pleased and felt very safe as a solo traveler.
Aufenthalt von 4 Nächten im März 2024
Antwort von Max am 18. März 2024
Dear,We are delighted that you enjoyed your stay at People Paris Marais! We pride ourselves on offering superior quality bedrooms at an affordable price, while providing a high level of comfort and security for our guests.Our well-maintained elevators and impeccable facilities are designed to ensure that your stay is as pleasant as possible. In addition, we're pleased to hear that our hearty breakfast added to your positive experience with us.We understand the importance of feeling safe as a solo traveler, and we go to great lengths to ensure a safe and welcoming environment for all our guests.We look forward to welcoming you back to People Paris Marais on your next visit to our beautiful city!Kind regards,The People Paris Marais teamMax

10/10 – Hervorragend

Perseo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gracias fue increíble
Aufenthalt von 2 Nächten im März 2024
Antwort von Max am 17. März 2024
Hello,am delighted to hear that you had a wonderful stay at The People Paris Marais! We always strive to provide our guests with a memorable and enjoyable experience. If you have any further comments or require additional information, please do not hesitate to contact us. We look forward to welcoming you back for your next stay in Paris!Kind regards,Max

8/10 – Gut

Mikaela

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Reasonable price and works well for a solo traveler. Overall clean facilities but the community bathrooms could be cleaner. The community kitchen is nice. Very convenient location, as it is walking distance some of the metro stations and La Cathdrale Notre Dame.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Max am 14. März 2024
Hello,Thank you for sharing your review of our hostel. We are delighted that you found our establishment affordable and suited to your needs as a solo traveler.We note your comments regarding the cleanliness of the communal bathrooms and apologize for any inconvenience this may have caused during your stay. We are committed to maintaining high standards of cleanliness and will take further steps to improve our bathroom facilities.We are pleased that you enjoyed our community kitchen. We make a point of providing functional and pleasant common areas so that our guests can fully enjoy their stay.Finally, we're delighted that our central location was useful for exploring the city, especially with our proximity to metro stations and Notre-Dame Cathedral. We look forward to welcoming you back on your next trip to Paris. Please don't hesitate to contact us if you have any specific requests to make your stay even more enjoyable. Thank you again for your constructive feedback!Kind regards,Max

10/10 – Hervorragend

Sofia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hostel is perfect and very well priced! The facility and rooms are extremely clean, comfortable and safe. The staff is extremely helpful and accommodating. The area is beautiful and I can't wait to return to this hostel in a future visit to Paris.
Aufenthalt von 3 Nächten im März 2024
Antwort von Max am 14. März 2024
Hello,We sincerely thank you for taking the time to share your positive experience at our hostel. We are delighted to hear that you found our establishment to be perfectly suited to your needs and that you appreciated our facilities, clean and comfortable rooms and commitment to safety.Our hostel team always strives to provide exceptional service and to meet the needs of our guests in a professional and courteous manner. We are delighted to hear that our staff were helpful and accommodating during your stay.We are also delighted to hear that you enjoyed our beautiful neighborhood. We look forward to welcoming you back on your next visit to Paris. Please do not hesitate to contact us if you have any specific requests or requirements for your next stay. Once again, thank you for your kind review and see you soon in our inn!Kind regards,Max

8/10 – Gut

Kit

Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

Mark

Aufenthalt von 3 Nächten im März 2024

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall good experience for a budget friendly hostel. Their showers can be quite annoying- others have also pointed out, so not gonna go into details. I only stayed there because of their great location!
Aufenthalt von 2 Nächten im März 2024
Antwort von Max am 14. März 2024
Hello,Thank you for sharing your experience with us. We are delighted that you enjoyed our excellent location and that your overall stay at our budget hostel was positive.We take customer feedback very seriously, and we're sorry to hear that you experienced problems with our showers. Your comfort and satisfaction are our top priorities, and we will take steps to improve this situation and ensure a more pleasant experience for future guests.We also encourage you to discuss your concerns directly with our management team so that we can proactively resolve these issues. Your feedback is valuable to us, as it helps us to identify areas for improvement and offer a better service in the future.We look forward to welcoming you back to our hostel in the future and providing you with an even more enjoyable experience in all aspects of your stay. Please do not hesitate to contact us if you have any further comments or special requirements during your next visit. Thank you again for your stay with us and for your valuable feedback.Kind regards,Max

10/10 – Hervorragend

Ana Alejandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024

4/10 – Schlecht

JoAnne

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Seuls points positifs : propreté de la chambre et emplacement de l'hôtel. Pour détails, voir commentaires sur Google. Je n'y retournerai pas c'est certain.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Max am 10. März 2024
Cher(e) client(e),Nous sommes ravis que vous ayez apprécié la propreté de notre chambre et l'emplacement de notre hôtel. Votre satisfaction est importante pour nous.Nous sommes désolés d'apprendre que d'autres aspects de votre séjour n'ont pas été à la hauteur de vos attentes. Nous prenons vos commentaires très au sérieux et nous allons travailler à améliorer ces points.Nous espérons avoir l'opportunité de vous accueillir à nouveau à l'avenir pour vous offrir une expérience plus satisfaisante.Cordialement,L'équipe de l'aubergeMax

10/10 – Hervorragend

Ram Pralad

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and tidy accommodation with facilities
Aufenthalt von 1 Nacht im März 2024
Antwort von Max am 10. März 2024
Dear Guest,We are delighted that you found our accommodation pleasant, clean and well-equipped. Your satisfaction is our priority, and we are grateful for your positive feedback.We look forward to welcoming you again during your next stay.kind regards,The Inn teamMax

4/10 – Schlecht

Stephen, Woodruff

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
The bathroom shower ... horrible...
Aufenthalt von 2 Nächten im März 2024
Antwort von Max am 10. März 2024
Dear customer,We are sorry that the shower did not meet your expectations. We take your comments seriously and will work to improve this situation. We hope to see you again for a more satisfactory experience.Kind regards,The Inn TeamMax

10/10 – Hervorragend

??

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Yuri

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

jose luis

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
me encanto!!! muy limpia, muy alegre muy sgura!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Max am 17. März 2024
Hello,It's great to hear that you enjoyed your stay with us! We take great pride in maintaining a clean, happy and safe environment for all our guests. Your satisfaction is our top priority, and we're delighted that you enjoyed every aspect of your experience. We hope to see you soon at The People Paris Marais to create even more memorable moments!Kind regards,Max

8/10 – Gut

Melissa

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
La ubicación e instalaciones del hostal son excelentes, es difícil encontrar un buen hospedaje en París sin pagar tanto. Sin embargo, lo que no me gustó y por lo que no regresaría es por el trato de los recepcionistas, hubo una confusión con nuestras reservaciones y se portaron cero pancientes e incluso nos hicieron sentir como si hubiera sido nuestra culpa.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Max am 14. März 2024
Hello,I'm sorry to hear that you had a disappointing experience with the treatment of the receptionists during your stay at the hostel. Understandably, customer service plays a crucial role in guest comfort and satisfaction, even when other aspects of the establishment, such as location and facilities, are excellent.It's important for hospitality establishments to ensure that their reception staff are trained to deal effectively with delicate situations such as booking errors. Customers should feel listened to, understood and helped when they encounter problems, not blamed or ignored.It can be helpful to share your experience directly with hostel management, as this gives them the opportunity to take corrective action and improve their services in the future. Many businesses value customer feedback as it helps them identify areas for improvement.Let's hope your next accommodation experience in Paris, or elsewhere, is more enjoyable and meets all your expectations.Kind regards,Max

8/10 – Gut

Chu Huat

Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Juan Jose

Aufenthalt von 3 Nächten im Februar 2024

8/10 – Gut

Juan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
That's all they said. The neighborhood is incredible, my children loved the place and its environment-friendly proposal. Full of young people and its facilities were well maintained. The hotel looks more like a school, very cool. My experience is different. I read wrong. It is not a normal hotel, so for my wife and I the experience was uncomfortable. Few towels and toilet paper, shower with push buttons, no television or appliances...etc. It's not fair to review my expectations because it was my mistake to book there.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Max am 17. März 2024
Hello,I completely understand your point of view. It's true that everyone has different expectations when it comes to accommodations, and it's important that your experience matches what you were looking for. I am sorry to hear that our accommodation concept did not meet your expectations and made your stay uncomfortable. We appreciate your feedback and will take it into consideration to improve our service and better inform our customers in the future. If you have any further concerns or questions, please do not hesitate to contact us. Thank you for sharing your opinion with us.Kind regards,Max