Außenbereich

Bewertungen von Holiday Inn Pattaya, an IHG Hotel

4.5 out of 5
Holiday Inn Pattaya, an IHG Hotel
463/68, 463/99 Pattaya Sai 1 Road, Nongprue Banglamung, Pattaya, Chonburi

Bewertungen

9.0

Wunderbar

604 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
322 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
46 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
15 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.0/10

Personal & Service

8.8/10

Ausstattung

9.0/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Solides Holiday Inn, so wie man es erwartet. Gutes Zimmer, vielleicht für 3 Personen ein wenig Platz für Gepäck. Sehr gutes reichhaltiges Frühstück, schöner Pool mit Aussicht auf die Beach. Einzig im GYM des Bay Towers war es viel zu warm.
Aufenthalt von 7 Nächten im März 2024
Antwort von Unya Petcharut, Director of Operations am 4. Apr. 2024
Dear Michael,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your experience overall, including the comfortable room, plentiful breakfast, and the fantastic view of the beach from our pool area.We appreciate your comment about the gym in the Bay Towers being too warm. We will certainly look into this matter to ensure that the temperature is at a comfortable level for our guests during their workouts.Your feedback is invaluable to us as we strive to continuously improve our services. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,

8/10 – Gut

Franz Josef

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Abbrucharbeiten mit Bagger u Hyd-hammer sehr Laut
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Unya Petcharut, Director of Operations am 25. Jan. 2024
Dear Franz Josef,Thank you for expressing your concern regarding the noise from the demolition work involving the excavator. We recognize the inconvenience caused by construction activities and sincerely apologize for any disturbance.We have taken measures to restrict the excavator drilling to daytime hours exclusively. Additionally, we are pleased to announce the successful completion of the demolition work at the lobby, contributing to a reduction in noise in that specific area.It's important to note that these construction efforts are aimed at enhancing the overall facilities. We appreciate your understanding and patience during this phase of improvement. Our commitment is to minimize disruptions and create an improved and comfortable environment for all guests.Exciting transformations underway! A brand-new look awaits you in September 2024—get ready for a redefined experience at our upgraded haven!

10/10 – Hervorragend

Hans Ulrich

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
alles war sehr gut, auch während den Bauarbeiten hatten wir keine uns wohlgefühlt.
Aufenthalt von 6 Nächten im November 2023
Antwort von Unya Petcharut, Director of Operations am 21. Dez. 2023
Dear Hans Ulrich,Thank you for your positive feedback! We are delighted to hear that despite the ongoing refurbishment work, your stay was very good, and you did not feel uncomfortable. Your understanding during this period is greatly appreciated.We strive to provide a comfortable and enjoyable experience for our guests, and your comments encourage us to continue our efforts.Our renovation is to be completed on 31st August 2024, and we look forward to the pleasure of welcoming you back for another great stay. Best regards,

8/10 – Gut

Kai

Aufenthalt von 4 Nächten im November 2023
Antwort von Unya Petcharut, Director of Operations am 4. Dez. 2023
Dear Kai,Thank you for choosing our hotel and for providing a rating. We noticed that you didn't leave a comment, and we would love to hear more about your experience.Our goal is to ensure that every guest has a flawless stay, and your insights are crucial in achieving this. If there are specific areas where we can improve or aspects that would contribute to a perfect score rating from your perspective, we would greatly appreciate your feedback.Your satisfaction is our priority, and your input will help us enhance our services. Thank you for taking the time to share your thoughts, and we look forward to hearing from you.Best regards,

10/10 – Hervorragend

siegfried

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gutes Hotel mit sehr freundlichen Personal. Super Lage, ruhig und dennoch mitten drinnen
Aufenthalt von 13 Nächten im Juli 2023
Antwort von Unya Petcharut, Director of Operations am 31. Juli 2023
Dear siegfried,Thank you so much for your kind and positive feedback! We're thrilled to hear that you had a wonderful experience during your stay with us.Our team takes great pride in providing exceptional service, and your appreciation for our friendly staff means a lot to us. We are delighted that our location met your expectations. Being situated right in the heart of Pattaya happenings allows our guests to easily access the city's attractions, shopping areas, and dining options. Yet, we understand the importance of a peaceful and quiet environment, and we're glad you found that perfect balance during your stay.Once again, thank you for choosing to stay with us and for taking the time to share your positive thoughts. We look forward to welcoming you back for another exceptional stay in the future!Warm regards,

10/10 – Hervorragend

Scott

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Kurze schöne Aufenthalt
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Unya Petcharut, Director of Operations am 9. Juni 2023
Dear Scott,Thank you for your positive and kind sharing on the review page. We hope to welcome you again on both short and long getaway.Sincerely,

8/10 – Gut

René

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice…
The accommodation is very clean and in good condition. Very friendly staff at the reception and at breakfast the staff is very attentive, friendly and helpful. The location of the hotel is good, by the beach. I would choose this hotel again.
Aufenthalt von 7 Nächten im November 2022
Antwort von unya am 21. Nov. 2022
Hello René,A picture is worth a thousand words, and you have shared more than one in your post! Thank you so much for your kind words and an amazing review.Please be sure that we have shared your feedback among our members emphasizing that their hard works are recognized by our valuable guest. We are looking forward to welcome you again.Unya PetcharutDirector of Operations

10/10 – Hervorragend

Michael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best Holiday Inn I have been stay so far
No complaints. Got the room as i expected. Hotel was fully booked but service was great, even during public holiday Songkran. Breakfast was also great. Not overloaded with unnecessary food. Service at breakfast outstanding, Cleanliness good, room interiuer a bit cool.
Aufenthalt von 4 Nächten im April 2022
Antwort von Brendon Meppem am 18. Mai 2022
Dear Mr. Michael Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Brendon Meppem General Manager

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Dezember 2020

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im März 2020

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2020

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful Hotel
Good location, nice swimming pools, clean room with great view
Aufenthalt von 14 Nächten im Oktober 2019

10/10 – Hervorragend

Rüdiger

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
tolles Hotel, angenehmer Urlaub
toller Ausblick, tolles Zimmer, superfreundliches Personal, schöner Infinity Pool, reichhaltiges Frühstück, strandnah, Einkaufszentrum in der Nähe
Aufenthalt von 6 Nächten im November 2018

10/10 – Hervorragend

Christian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Jederzeit wieder!
Modernes, sauberes Hotel mit gutem Service und freundlichem Personal. Vielseitiges Frühstücksangebot.
Aufenthalt von 2 Nächten im Oktober 2018

8/10 – Gut

Verifizierter Reisender

Gerne wieder
Wir haben 5 Nächte in diesem Hotel genosssen - es war wirklich toll. Die Zimmer sind nicht übermäßig groß, aber absolut ausreichend. Sehr gutes Frühstück und schöner Pool. Gute Lage. Zwei Dinge die etwas gestört haben, sind die vielen Tauben beim Frühstück, sowie die nicht so bequemen Liegen am Pool.
Aufenthalt von 1 Nacht im September 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Holiday Inn Pattaya - Solides 4 Stern Hotel
Hatte einen Superior Room gebucht, bekam aber ein deutlich schlechteres Zimmer als beim letzten Mal als ich diesselbe Kategorie gebucht hatte. Nur Dusche, keine Badewanne, und die Dusche auch so la la. Keine Regendusche. Zimmer war schon recht abgewohnt mit deutlichen Abnutzungsspuren. Steckdose war schon so ausgeleiert, dass mein Ladegeraetstecker den Kontakt verloren hat, und ich mit nicht aufgeladenen Geraeten zum Flughafen fahren musste. Balkon angenehm und mit schoener Aussicht. Service wie immer freundlich und professionell, auch bei sehr ueberfuelltem Fruehstuecksbereich. Checkout hat sehr lange gedauert.
Aufenthalt von 2 Nächten im August 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super Hotel, sehr erholsamer Urlaub, schöner Swimming-Pool, Gute Lage. Zum Strand können wir leider nichts sagen, da dieser gerade umgebaut wurde.
Aufenthalt von 8 Nächten im März 2018

10/10 – Hervorragend

Andreas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2018

10/10 – Hervorragend

Andreas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2017

10/10 – Hervorragend

Matthias

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr komfortables und sauberes Hotel
Das Hotel bekommen die volle Sternzahl von mir. Das Frühstück ist üppig und abwechslungsreich. Für fast jede Nationalität etwas dabei. Wenn ich es nicht braucht: ebenso für wie Veganer und Vegetarier gibt es einen Buffet. Die Zimmer, Sauna, Wellnessbereich, Pools sind sehr sauber. Der Service ist immer sehr gut und freundlich. Ich würde dort meinen nächsten Aufenthalt auf jeden Fall wieder verbringen.

10/10 – Hervorragend

Beat

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
In jeder Beziehung perfekt
Ausgezeichnetes Hotel, sehr geräumige moderne Zimmer. Sehr ruhig gelegen.

10/10 – Hervorragend

Karl-Josef

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Torsten

Gut: Sauberkeit und Personal & Service
Familien Hotel in Pattaya
Erster Aufenthalt im Holiday Inn Aufgrund der vielen bereits bekannten positiven Aspekte kurz zu dem was mir persönlich nicht so gefallen hat : WLAN zum Teil schlechter Empfang Die Tauben am Pool (Schmutz) Fehlende Handtücher am Pool Auswahl der Speisen im Restaurant (Pool) Kleine Dusche

10/10 – Hervorragend

Mainuddin

The employees were ever smiling
Aufenthalt von 3 Nächten im April 2024
Antwort von Holiday Inn Pattaya am 30. Apr. 2024
Dear Mainuddin,Thank you so much for sharing your positive feedback with us! We are thrilled to hear that your stay was great, and we appreciate you taking the time to let us know about your experience.Thank you once again for choosing us, and we can't wait to host you again in the future.Warm regards,

10/10 – Hervorragend

Tony Eugene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff
Aufenthalt von 3 Nächten im April 2024
Antwort von Holiday Inn Pattaya am 28. Apr. 2024
Dear Tony Eugene,Thank you so much for your multiple positive stay reviews! We are thrilled to hear that your experience at our hotel was exceptional and fantastic from start to finish in all areas. Your feedback is truly appreciated, and it motivates our team to continue delivering outstanding service.Thank you for choosing our hotel! Best regards

10/10 – Hervorragend

Samuel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location was great
Aufenthalt von 2 Nächten im April 2024
Antwort von Holiday Inn Pattaya am 17. Apr. 2024
Dear Samuel,Thank you so much for taking the time to share your wonderful rating about your recent stay with us. Your positive feedback means a lot to us, and we are delighted that you enjoyed your time with us. We appreciate your choice to stay with us, and we look forward to welcoming you back in the future. Safe travels,

10/10 – Hervorragend

Monjer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Holiday Inn Pattaya am 17. Apr. 2024
Dear Monjer, Thank you so much for taking the time to share your wonderful rating about your recent stay with us. Your positive feedback means a lot to us, and we are delighted that you enjoyed your time with us. We appreciate your choice to stay with us, and we look forward to welcoming you back in the future. Safe travels,

10/10 – Hervorragend

David, Goldsboro

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von Holiday Inn Pattaya am 17. Apr. 2024
Dear David,Thank you so much for your multiple positive stay reviews! We are thrilled to hear that your experience at our hotel was exceptional and fantastic from start to finish in all areas. Your feedback is truly appreciated, and it motivates our team to continue delivering outstanding service.Thank you for choosing our hotel! Best regards,

10/10 – Hervorragend

David, Goldsboro

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Holiday Inn Pattaya am 14. Apr. 2024
Dear David,Thank you so much for your multiple positive stay reviews! We are thrilled to hear that your experience at our hotel was exceptional and fantastic from start to finish in all areas. Your feedback is truly appreciated, and it motivates our team to continue delivering outstanding service.Thank you for choosing our hotel! Best regards,

10/10 – Hervorragend

anne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved this hotel the staff was top tier they will take care of your needs greet and smile each day ! The room are clean great ocean view and amenities were great. Cannot wait to see it once the renovations are complete!!
Aufenthalt von 4 Nächten im März 2024
Antwort von Unya Petcharut, Director of Operations am 10. Apr. 2024
Dear anne,Thank you so much for your glowing review! We are delighted to hear that you loved your stay with us and that our team provided you with top-tier service. We are glad you found everything to your satisfaction.We are also excited about the renovations underway, and we cannot wait for you to see the improvements once they are complete with the all refurbishment in September 2024! Thank you once again for your kind words and for choosing to stay with us. Warm regards,

10/10 – Hervorragend

David, Goldsboro

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed two weeks at this hotel and have zero complaints. Hotel breakfast was great with many options & it included a roof top lounge that served cuisines from Thailand, England, and other nationalities. The area around the hotel is quiet and there are three shopping malls nearby. For my people who do plan on doing an extended stay there is a washer and dryer business 5 minutes away and it was both convenient and very affordable. Overall I enjoyed my time and will be coming back to stay again
Aufenthalt von 2 Nächten im April 2024
Antwort von Holiday Inn Pattaya am 9. Apr. 2024
Dear David, We want to extend our sincerest gratitude for your fantastic review of your recent stay at our hotel. We are thrilled to hear that you had such a great experience and that you took the time to share your feedback with us. It is wonderful to know that you found our location in the quiet part of town to your liking. We are pleased that you enjoyed the breakfast offerings and the excellent service provided by our team. Your kind words are a testament to the dedication of our team and our commitment to ensuring that each guest's experience is a memorable one. Thank you once again for choosing us. We cannot wait to welcome you again! Warm regards,

10/10 – Hervorragend

Danny

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love The breakfast and morning Staff., very helpful. And friendly. Fah is delightful to talk to. Knowledgeable, sweet, kind, beautiful and adorable. See you next time :-)
Aufenthalt von 3 Nächten im März 2024
Antwort von Unya Petcharut, Director of Operations am 4. Apr. 2024
Dear Danny,Thank you so much for your kind words about our breakfast. We are thrilled to hear that you enjoyed your dining experience and found our team to be helpful and friendly.It is wonderful to hear that Fah made a positive impression on you with her delightful personality and exceptional service. We will be sure to pass along your compliments to her, and we are certain she will be delighted to hear your kind words.We are grateful for your feedback and for choosing to stay with us. We cannot wait to welcome you back for another delightful stay. See you next time!Warm regards,

10/10 – Hervorragend

daniel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
J'ai déjà resté ici et je continuerai de le faire tout est parfait
Aufenthalt von 14 Nächten im März 2024
Antwort von Holiday Inn Pattaya am 29. März 2024
Dear daniel, We are thrilled to hear that you had a great experience during your stay! Thank you for your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future. Safe travels, and we can't wait to have you back with us! Sincerely.

10/10 – Hervorragend

FABRICE CLAUDE

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Personnel au top ! Proximité plage à 5mn à pied.
Aufenthalt von 11 Nächten im März 2024
Antwort von Holiday Inn Pattaya am 27. März 2024
Dear FABRICE CLAUDE,We are thrilled to hear that you had a great experience during your stay! Thank you for your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future. Safe travels, and we can't wait to have you back with us! Sincerely.

10/10 – Hervorragend

Alisa, Los Angeles

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Holiday Inn Pattaya am 26. März 2024
Dear Alisa,We are thrilled to hear that you had a great experience during your stay! Thank you for your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future. Safe travels, and we can't wait to have you back with us! Sincerely.

10/10 – Hervorragend

Michiya

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was kind and it was a comfortable hotel. I will use it again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Pattaya am 25. März 2024
Dear Michiya,Thank you for choosing Holiday inn Pattaya! We are delighted you enjoyed our seaside location and hospitality. It is fantastic to hear about the dining options around us. Your positive review brightened our day. We look forward to welcoming you back soon! With Sunshine and Smiles,

10/10 – Hervorragend

Joseph, San Jose

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is very clean and maintained. The staff is very helpful and polite.
Aufenthalt von 2 Nächten im März 2024
Antwort von Holiday Inn Pattaya am 21. März 2024
Dear Joseph,Thank you so much for sharing your positive feedback with us! We are thrilled to hear that your stay was great, and we appreciate you taking the time to let us know about your experience.Thank you once again for choosing us, and we can't wait to host you again in the future.Warm regards,

8/10 – Gut

KIKUCHI

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
室内清掃がしっかり行なっていない特に水回りやトイレは毎日汚れが残っている状態が5日間続いていた。
Aufenthalt von 5 Nächten im März 2024
Antwort von Holiday Inn Pattaya am 19. März 2024
Daer KIKUCHI, I appreciate your feedback and I’m truly sorry to hear about the issues you experienced during your stay. I’ve addressed your concerns about cleanliness with our team to ensure these are not repeated. We strive to provide a comfortable and pleasant stay for all our guests, and I’m sorry that we missed the mark this time. Best regards,

10/10 – Hervorragend

Wafa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice views
Aufenthalt von 4 Nächten im März 2024
Antwort von Holiday Inn Pattaya am 18. März 2024
Dear Wafa,We are thrilled to hear that you had a great experience during your stay! Thank you for your positive feedback, and we look forward to welcoming you back for another wonderful stay in the future. Safe travels, and we can't wait to have you back with us! Sincerely.

6/10 – Okay

Mathew

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Better value elsewhere
Aufenthalt von 24 Nächten im Februar 2024
Antwort von Holiday Inn Pattaya am 14. März 2024
Dear Mathew,Thank you for the rating! We are always looking for ways to enhance our guests' stay experiences. Your feedback is invaluable to us. Is there anything specific you enjoyed about your stay, or is there anything you feel we could improve upon? Your insights will help us continue to provide the best possible service. We appreciate your input and look forward to hearing from you. Best regards,

4/10 – Schlecht

Mathew

Verbesserungswürdig: Sauberkeit
Better value elsewhere
Aufenthalt von 20 Nächten im Februar 2024
Antwort von Holiday Inn Pattaya am 12. März 2024
Dear Mathew, I trust this message finds you well.We sincerely appreciate your recent stay with us and value your opinion as a guest. Your feedback is crucial to us as we continuously strive to enhance the guest experience. In this regard, we would love to hear more about your stay and any suggestions you might have on how we can improve.If there are specific aspects or areas that you think we could focus on for enhancement, please feel free to share your thoughts. Your insights will play a significant role in helping us provide an even better experience for our guests.Thank you for your time and consideration. We look forward to hearing from you and hope to have the pleasure of welcoming you back for an improved stay in the future.Best regards,

8/10 – Gut

sik hong Francis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Holiday Inn Pattaya am 12. März 2024
Dear sik hong Francis,Thank you for the rating! We are always looking for ways to enhance our guests' stay experiences. Your feedback is invaluable to us. Is there anything specific you enjoyed about your stay, or is there anything you feel we could improve upon? Your insights will help us continue to provide the best possible service.We appreciate your input and look forward to hearing from you.Best regards,

2/10 – Ungenügend

ABDINASIR, Yiwu

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Servië no good
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Unya Petcharut, Director of Operations am 19. Feb. 2024
Dear ABDINASIR,We sincerely appreciate your continued patronage and the opportunity to accommodate your extended stay with us.Our team has worked diligently to fulfill your request for an extension to your reservation. However, due to the limitation in the number of available rooms, we regret that the process may not be as smooth as we would have hoped.Please accept our sincere apologies for any inconvenience this has caused.Thank you for choosing us, and we hope that the other aspects of your stay is pleasing.Best regards,

10/10 – Hervorragend

Eh

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Unya Petcharut, Director of Operations am 9. Feb. 2024
Dear Eh,Thank you so much for sharing your positive feedback with us! We are thrilled to hear that your stay was great, and we appreciate you taking the time to let us know about your experience.Thank you once again for choosing us, and we can't wait to host you again in the future.Warm regards,

6/10 – Okay

MITSUHIRO

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Unya Petcharut, Director of Operations am 15. Feb. 2024
Dear MITSUHIRO,I trust this message finds you well.We sincerely appreciate your recent stay with us and value your opinion as a guest. Your feedback is crucial to us as we continuously strive to enhance the guest experience. In this regard, we would love to hear more about your stay and any suggestions you might have on how we can improve.If there are specific aspects or areas that you think we could focus on for enhancement, please feel free to share your thoughts. Your insights will play a significant role in helping us provide an even better experience for our guests.Thank you for your time and consideration. We look forward to hearing from you and hope to have the pleasure of welcoming you back for an improved stay in the future.Best regards,

10/10 – Hervorragend

Eric

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone as great. Excellent buffet, floating bean bags in the infinity pool, everything is great!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Unya Petcharut, Director of Operations am 9. Feb. 2024
Dear Eric,Thank you for your positive and uplifting post-stay comment! We are thrilled to hear that you enjoyed your time with us and that everything was to your satisfaction.Your kind words about our staff and the excellent buffet and the unique touch of floating bean bags in the infinity pool are truly appreciated. Thank you for choosing us. We look forward to welcoming you back for another fantastic stay in the future!Best regards,

8/10 – Gut

Anne

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 9 Nächten im Januar 2024
Antwort von Unya Petcharut, Director of Operations am 5. Feb. 2024
Dear Anne,We sincerely appreciate the time you took to rate your recent experience with us. Your feedback is invaluable, and we are grateful for the positive rating.To ensure we continually enhance our services, we welcome any suggestions or recommendations you may have. Your insights play a crucial role in our ongoing efforts to provide the best possible experience for our guests. Please feel free to share any thoughts on how we can make your future experiences even better.Thank you once again for choosing our services, and we look forward to the pleasure of hosting you again soon.Warm regards,

10/10 – Hervorragend

Sam

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Unya Petcharut, Director of Operations am 29. Jan. 2024
Dear Sam,Thank you so much for taking the time to rate your experience with us! We are glad to know that you had a good time with us. Your feedback is invaluable, and we appreciate your support.We hope to have the pleasure of welcoming you back for another great stay in the future. Safe travels!Best regards,

10/10 – Hervorragend

Grant

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exceptional hotel, fantastic from start to finish in all areas
Aufenthalt von 8 Nächten im Dezember 2023
Antwort von Unya Petcharut, Director of Operations am 29. Jan. 2024
Dear Grant,Thank you so much for your multiple positive stay reviews! We are thrilled to hear that your experience at our hotel was exceptional and fantastic from start to finish in all areas. Your feedback is truly appreciated, and it motivates our team to continue delivering outstanding service.Thank you for choosing our hotel!Best regards,