6/10 Satisfaisant
Sara K.
14 oct. 2025
Les points faibles : Propreté
We were underwhelmed with this home. The listing looked fine; size and number of bedrooms met our needs. However, after arrival we noticed several areas of dirt, dust and disrepair. There were cobwebs on decor, food crumbs under the dining table and lots of debris on the floor around one of the toilets. We spent the first hour after our arrival cleaning the unit before we could unpack.A few knobs on kitchen cabinets were missing or loose; the kitchen cookware was haphazardly placed in various cabinets making it a "where can I find the ---?" a daily occurrence. There was only ONE kitchen towel which meant we had to stock up on paper towels. The clothes dryer kept stopping, overheating. When reporting that to the manager, the response given was, "that happens sometimes just wait." NOT the answer a renter should hear when spending 340/night.A leaky toilet was reported, they said they'd stop by the next day and to put a towel around the toilet. No one ever came by and we checked out 3 days later.The pool heater was difficult to operate needed the manager come over after trying directions over the phone. The spa jets were so forceful that the water shot a foot in the air and was not used. The outdoor area had a bags game but per the photo included was completely unusable along with a patio umbrella that was dirty and had no base. There was constant plane traffic starting at 6 AM-ALL DAY from nearby Falcon Field. We got by but expected better.
Sara K.
Séjour de 7 nuits en octobre 2025