Außenbereich

Bewertungen von Holiday Inn Express And Suites Gilbert Mesa Gateway Airport, an IHG Hotel

2.5 out of 5

Bewertungen

9.4

Aussergewöhnlich

358 von insgesamt 458 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
57 von insgesamt 458 Gästebewertungen haben eine Bewertung von 8 - Gut" "
22 von insgesamt 458 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 458 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 458 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

9.6/10

Personal & Service

9.4/10

Ausstattung

9.6/10

Zustand der Unterkunft

9.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had to leave early for our flight back home. Comfortable, clean bed. Very close to the airport.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Taylor Ayers - AGM am 19. Mai 2024
Hi Susan, Thank you for your 5/5 rating! We are so happy to hear that you enjoyed your recent stay with us, especially because of our clean and comfy rooms, and our convenient location. We hope to see you back!

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was very clean, comfortable and very convenient. Close to dining for dinner and the airport in the morning
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Taylor Ayers - AGM am 19. Mai 2024
Hi Chris, Thank you for your 5/5 rating! We are so happy to hear that you enjoyed your recent stay with us, especially because of our clean and comfy rooms, and our convenient location. We hope to see you back!

10/10 – Hervorragend

Ralph

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Convenient to airport
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk am 16. Mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Paul

Geschäftlich gereist
Gut: Ausstattung
Very clean and comfortable hotel. Well managed.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk am 16. Mai 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Yazmin

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Front Desk am 16. Mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Samantha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean. Comfortable beds. Kid friendly. Good breakfast options.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Front Desk am 9. Mai 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Schlecht

Lisa

New hotel but hot tub out of order. Our stay of 5 days our room only got clutter & that was because we specifically asked the maids to clean. Poor service!!
Aufenthalt von 5 Nächten im April 2024
Antwort von Front Desk am 7. Mai 2024
Thanks for staying with us. We appreciate your feedback! We apologize for not meeting your expectations. Customer Service is our number one goal.

10/10 – Hervorragend

Christina

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was very clean, parking was easy, friendly hotel staff and breakfast was great.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Front Desk am 7. Mai 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Justin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 7. Mai 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Schlecht

Valerie

We need to cancel, we had to stay an extra day. There is no number to call to cancel. My fathers in hospice and the hotel couldn’t cancel our reservation because we needed to contact Expedia because that’s who we called to book the reservation. Now we won’t be there at all on that date. Can you provide a number so I can speak to customer service please? 406-850-0081
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Madianna am 4. Mai 2024
Hi Valerie,Thank you for taking the time to provide us with your feedback.We apologize that this trip did not go as planned. Unfortunately, if a guest prepaid through a third party, such as Expedia, the guest must contact the third party in order to make any changes to the reservation. Though I do not have a direct contact number, I know that Expedia has a 24/7 help line. I believe if you go onto the website and go to the section titled "Help Center" and continue in the "Lodging" portion you can select the subcategory "Cancel your hotel or vacation rental booking". In this they provide instructions on how to cancel. If this does not work, I believe there is an option to select "get in touch". This will take you to a page where you enter your information and a representative will contact you. Though this was not the exact information you had requested, I hope you found it somewhat helpful. We hope to get the chance to service you again in the future.

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Madianna am 4. Mai 2024
Hi John,Thank you for taking the time to leave us a 4/5 star review. Your feedback is very important to us. It is great to hear that you had enjoyed your stay! We hope to see you back soon!

8/10 – Gut

Roy

Aufenthalt von 2 Nächten im April 2024
Antwort von Taylor Ayers - AGM am 19. Mai 2024
Hi Roy, Thank you for taking the time to rate your recent stay with us, and we hope to have another opportunity to serve you again in the future!

10/10 – Hervorragend

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was very nice. Clean and friendly staff. Nice breakfast.
Aufenthalt von 1 Nacht im April 2024
Antwort von Madianna am 4. Mai 2024
Hi Elizabeth,Thank you for taking the time to leave us a 5/5 review! Your feedback is very important to us; as it helps us see what our team is doing right and where we could use improvement. We love hearing that you enjoyed your stay with us overall! It is great knowing that our friendly staff and clean property stood out to you, as well as our delicious hot breakfast! We hope all of these wonderful things and interactions earned your business for the next time you find yourself in the Gilbert area! We hope to see you back soon!

10/10 – Hervorragend

Caleb, Queen Creek

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean property. Friendly staff. Clean rooms. Great complimentary breakfast.
Aufenthalt von 2 Nächten im April 2024
Antwort von Front Desk am 16. Apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Cece

Aufenthalt von 2 Nächten im April 2024
Antwort von Madianna am 4. Mai 2024
Hi Cece,Thank you for taking the time to leave us a 5/5 review. Your feedback is very important to us. It is great to hear that you enjoyed your stay! We hope to see you back soon!

10/10 – Hervorragend

Jeff

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and comfortable
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 9. Apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Patrick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 6. Apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Renee

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We like staying at this hotel and always have a great experience.
Aufenthalt von 3 Nächten im April 2024
Antwort von Front Desk am 5. Apr. 2024
Hello Renee!Thank you for taking the time to leave us a 5/5 review! Your feedback is very important to us. We hope to see you back soon!

10/10 – Hervorragend

Laurie

Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 21. Apr. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 5. Apr. 2024
Hello Gary!Thank you for taking the time to leave us a 5/5 review! Your feedback is very important to us. We hope to see you back soon!

10/10 – Hervorragend

Leonard, Phoenix

Gut: Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 5. Apr. 2024
Hello Leonard!Thank you for taking the time to leave us a 5/5 review! Your feedback is very important to us. We hope you come back to visit soon!

10/10 – Hervorragend

Kay

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great
Aufenthalt von 1 Nacht im März 2024
Antwort von Taylor Ayers - AGM am 29. März 2024
Hi Kay, Thank you so much for giving us a perfect 5/5 rating! We are so happy you enjoyed your recent stay with us, and look forward to a future visit!

8/10 – Gut

Theresa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice clean comfortable. None of the channels would work. All scrambled.
Aufenthalt von 1 Nacht im März 2024
Antwort von Taylor Ayers - AGM am 29. März 2024
Hello Theresa, Thank you for taking the time to tell us about your recent stay. While we are happy to hear that you enjoyed a clean and comfortable room, we are sorry to hear about the issues you experienced with your TV. I am sure you already reported the outage to the front desk, and that this was taken care of for you. Sometimes these issues could be due to the service provider, or even a faulty cable in the rooms. We do hope to have another opportunity to serve you again in the future!

10/10 – Hervorragend

David

Y
Aufenthalt von 1 Nacht im März 2024
Antwort von Taylor Ayers - AGM am 29. März 2024
Hi David, Thank you for your 5/5 rating! We are so glad you enjoyed your recent stay, and hope to see you back!

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Taylor Ayers - AGM am 29. März 2024
Hi Michael, Thank you for your 5/5 rating! We are so glad you enjoyed your recent stay, and hope to see you back!

10/10 – Hervorragend

kristina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
New property
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 23. März 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Jessica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Taylor Ayers - AGM am 29. März 2024
Hello Jessica, Thank you for your 5/5 rating! We are so glad you enjoyed your recent stay, and hope to see you back!

6/10 – Okay

Michael

Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 23. März 2024
Thanks for staying with us. We appreciate your feedback! We will address your concerns with our staff. Thank you again for your stay. We hope we can serve in the near future.

10/10 – Hervorragend

Krisie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved our room! Smelled so nice, super clean modern look. Bed and pillows were comfortable. Zero complaints! Will stay here again
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 19. März 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Bradley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay and so close to the airport!!!
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Desk am 8. März 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Melonie Lynn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a very nice hotel
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Ana Burge am 5. März 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Dawn

The room was large and clean
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Taylor Ayers - AGM am 3. März 2024
Hello Dawn, Thank you for your 5/5 rating! We are so happy to hear that you enjoyed your recent stay with us, especially because of your clean and spacious room. We hope to have another opportunity to serve you again in the future!

6/10 – Okay

Ma Lourdes U

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
I stayed here two nights. Loved how clean and new the amenities are. The bed was a little lumpy but still great. Except after the first night, someone was knocking loudly on the door. I thought it was an emergency seeing that it was at 8:45 am on a Sunday. It was housekeeping and they wanted to clean the room that early. When she realized we were still asleep, she said she would come back later (which never happened). Our key card also didn’t work on the other doors and so we ended up having to walk around to the main entrance when we didn’t have to.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Desk am 27. Feb. 2024
Thanks for staying with us. We appreciate your feedback! We apologize the inconveniences you had during your stay. Please feel assured we will address your concerns with the housekeeping dept.

10/10 – Hervorragend

Lori

Gut: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Desk am 27. Feb. 2024
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

donna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was easy to find, seems safe and plenty of parking. Close to stores and restaurants. Room was clean and the temperature was adjustable. Good breakfast.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Desk am 22. Feb. 2024
Thanks for staying with us. We appreciate your feedback!

4/10 – Schlecht

Angelina, Foothill Ranch

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
too expensive for the worth of the hotel stay. They said pet friendly but there is no rest area for pets in the property and you pay $50 per day for the small pet. A rip off !!! In Home 2 Holiday , Phoenix, we only paid $100 for 3 days plus they have a rest area for pets. They said free breakfast, but when a dish is gone... they will not refill for the other people who come a little later but with in the time frame for breakfast. A cheap hotel but ask for more money than it deserves.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 22. Feb. 2024
Thanks for staying with us. We appreciate your feedback! Please accept our apologies for not meeting your expectations. Please feel assured we will address your concerns with our management team.

10/10 – Hervorragend

Annalisa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk am 18. Feb. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Clifton

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very professional and friendly, attentive to our needs.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Desk am 18. Feb. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Steve

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Desk am 18. Feb. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Lowell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 18. Feb. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

ina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
liked everything about the hotel
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 9. Feb. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Juan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice stay
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front Desk am 11. Feb. 2024
Hi Juan,Thank you for taking the time to leave us a review. We are glad to see that you enjoyed your stay! We hope to see you back soon!

10/10 – Hervorragend

Liju

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A great place to stay near Mesa Gateway airport
A beautiful and friendly atmosphere. Staff ever helpful and convenient location
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Taylor Ayers - AGM am 9. Feb. 2024
Hi Liju, Thank you for taking the time to tell us about your recent stay with us. We are so happy to hear that it was a pleasant experience, especially because of our overall atmosphere, awwesome staff, and convenient location. We hope to see you back!

10/10 – Hervorragend

Moses

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice new and clean property near the airport.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Desk am 7. Feb. 2024
Hi Moses!Thank you for taking the time to leave us a review. Your feedback is very important to us! We are glad that the location of the property was convienent for your stay! We hope to see you back soon!

10/10 – Hervorragend

Quito

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Taylor Ayers - AGM am 9. Feb. 2024
Hi Quito, We are so happy that you enjoyed your recent stay with us, and we hope to have another opportunity to serve you again in the future!

10/10 – Hervorragend

Julia

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Taylor Ayers - AGM am 9. Feb. 2024
Hi Julia, We are very thankful for your outstandung 10/10 rating. Until next time!

10/10 – Hervorragend

JORGE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Taylor Ayers - AGM am 9. Feb. 2024
Hi JORGE, We appreciate your perfect 10/10 rating, and we look forward to having another opportunity to serve you again in the future!

10/10 – Hervorragend

Cheryll

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Taylor Ayers - AGM am 9. Feb. 2024
Hi Cheryll, We are so happy to hear that you enjoyed your recent stay with us, and look forward to your next visit!

10/10 – Hervorragend

Juliet

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a perfect stay!
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Front Desk am 27. Jan. 2024
Thank you for your review Juilet, we are glad you enjoyed your stay. We hope to see you back soon!

10/10 – Hervorragend

Jeff

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place
Quick in and out. No issues at all.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Desk am 26. Jan. 2024
We are so glad to hear that you enjoyed your stay with us!