Außenbereich
Verfügbarkeit prüfen

Bewertungen von Holiday Inn & Suites Phoenix Airport North, an IHG Hotel

3 out of 5
Holiday Inn & Suites Phoenix Airport North, an IHG Hotel
1515 N 44th St, Phoenix, AZ

Bewertungen

8.6

Hervorragend

564 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
250 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
82 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
59 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
47 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

8.6/10

Personal & Service

8.4/10

Ausstattung

8.6/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Cheryl, East Wenatchee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Phoenix Airport am 15. Mai 2024
Hello Cheryl,Thank you for the perfect rating!! Looking forward to seeing you again!Ira

6/10 – Okay

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Booked location for proximity to the airport however it sits right on a busy road. Difficult sleeping hearing all the loud road traffic all night
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Holiday Inn Phoenix Airport am 13. Mai 2024
Michelle, Thank you for the honest feedback from your recent stay with us. We hope to have you back as our guest to be able to provide you with the best experience possible. Thank you,Ira

8/10 – Gut

Grace

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The tropical, laid back vibe
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Holiday Inn Phoenix Airport am 11. Mai 2024
Hello Grace, Thank you for the feedback and rating. Looking forward to having you back soon!

10/10 – Hervorragend

James, Olathe

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well kept property, close to airport, quiet and good restaurant. Pool area was clean with resort atmosphere
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Holiday Inn Phoenix-Chandler am 8. Mai 2024
Hello James, Thank you for the perfect rating and feedback from your past stay with us. We look forward to having you back again soon! Warm regards, Ira

10/10 – Hervorragend

Karen Elizabeth

Aufenthalt von 2 Nächten im April 2024
Antwort von Holiday Inn Phoenix Airport am 8. Mai 2024
Hello Karen Elizabeth, Thank you for the perfect rating. We look forward to having you back as our guest in the near future. Warm regards,Ira

8/10 – Gut

Kathy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was very nice and clean. Bathroom for such a large suite was super tiny. We enjoyed our stay, it was a good hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Phoenix Airport am 15. Mai 2024
Hello Kathy, We appreciate you providing us with feedback from your recent stay. We look forward to seeing you again soon.Warm regards, Ira

8/10 – Gut

Kaoru

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Holiday Inn Phoenix Airport am 3. Mai 2024
Hello Kaoru, Thank you for the rating from your recent stay with us. We look forward to having you back in the future. Warm regards,Ira

2/10 – Ungenügend

Nancy

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lack of proper AC an extra 12 parking fee and the fact that everything in room seems to be falling apart.
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Phoenix Airport am 27. Apr. 2024
Hello Nancy, Thanks for the honest feedback from your recent stay with us. We look forward to being able to have you back as our guest in the future. Warm regards, Ira

2/10 – Ungenügend

Casey

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
First room door handle was busted so they gave a new room. Couch was stained, there was trash under the chairs and couches, also behind the curtains. With children I was very displeased with lack of cleanliness. Would not recommend or ever stay here again
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Phoenix Airport am 26. Apr. 2024
Hello, CaseyThank you for providing honest feedback regarding your stay with us. We will ensure to correct the opportunities brought to our attention. We look forward to having you back again in the future.

8/10 – Gut

Astrid

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Everything went well, but when we got their they charged me with extra fees, which is understandable but the gentleman who help me check in didnt already know how to answer me what the fees was covering for. So they choose to charged me the fees twince one for my dog and the other for the rest. But at the end I ended paying like 60 extra on fees and that was when I spoke with someone else about the topic. The rest of our experience whas great the room, the pool, and the patio was peaceful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Phoenix Airport am 27. Apr. 2024
Hello Astrid, Thanks for the feedback from your recent stay with us. We will continue to ensure our team is confident and providing our guest with accurate information. We look forward to being able to have you back as our guest in the future. Warm regards, Ira

10/10 – Hervorragend

Sobeira

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good over all service
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Phoenix Airport am 24. Apr. 2024
Hello Sobeira,Thank you for the perfect rating and feedback! We look forward to having you back as our guest. Warm regards,Ira

2/10 – Ungenügend

Hilary, Telluride

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Ira am 23. Apr. 2024
Hello Hilary, Thanks for the honest rating! We look forward to being able to have you back for another visit. Warm regards, Ira

4/10 – Schlecht

Michael

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The front desk person was not competent and it took 45 minutes to check us in. There was no sheet on one of the beds and nobody answered to help. The shower flooded after 5 minutes. Parking lot did not feel safe. The wallpaper was scraped off the walls in several places.
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Phoenix Airport am 19. Apr. 2024
Hello, MichaelThank you for providing honest feedback from your most recent stay with us. We apologize for the inconvenience and falling sure of expectations. We hope to be able to have you back as our guest in the future. Warm regards,Ira

2/10 – Ungenügend

John

Aufenthalt von 4 Nächten im April 2024
Antwort von Holiday Inn Phoenix Airport am 5. Mai 2024
Hello John, Thanks for staying with us and providing feedback/rating.

8/10 – Gut

Alan

Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Phoenix Airport am 5. Mai 2024
Hello Alan, Thank you for the 4 out of 5 rating!

8/10 – Gut

Shawna, Airway Heights

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Holiday Inn Phoenix Airport am 15. Apr. 2024
Hello, Shawna Thank you for rating your past stay with us! We look forward to welcoming you back soon!Warm regards, Ira

10/10 – Hervorragend

Christina

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay with family
Aufenthalt von 1 Nacht im April 2024
Antwort von Ira am 12. Apr. 2024
Hello, ChristinaThanks for the perfect rating! We look forward to your next visit with us. Warm regards, Ira

6/10 – Okay

Ella

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Staff came dropped off bed sheets by throwing it on the coach and saying “I am tired,” and left completely rude and disregarded that I may need assistance. Front desk was great. Extremely small bathroom- if you are tall or a little bit over weight, no offense- but you will barely fit here.
Aufenthalt von 4 Nächten im April 2024
Antwort von Holiday Inn Phoenix Airport am 17. Apr. 2024
Hello, EllaThank you for taking the time to rate your past stay and provide feedback. I will ensure we train our team on the proper way to handle situations such as the one you stated in your comments. I apologize for the inconvenience and service you received while staying. We look forward to being able to accommodate you in the future.

2/10 – Ungenügend

Scott, Carmel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Customer Service. Attitude at Front Desk.
Aufenthalt von 4 Nächten im April 2024
Antwort von Holiday Inn Phoenix Airport am 15. Apr. 2024
Hello, ScottThanks for providing feedback from your most recent stay. We appreciate you staying with us and will use your feedback to train our team going forward. Thank you,Ira

8/10 – Gut

shirley

Mit dem Partner gereist
It's much older than I expected and the elevators are actually outside and you walk along an exterior hall to get to your room - I would not have booked this hotel if I'd have known that.
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Phoenix Airport am 17. Apr. 2024
Hello, Shirley We appreciate you staying with us and providing our hotel with feedback. We look forward to accommodating you when back in the Phoenix area. Thank you,Ira

10/10 – Hervorragend

Matt

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Burger Theory was a great option for dinner and it was connected to the hotel. Hotel was nice and rooms were clean I’d stay again if the opportunity comes along.
Aufenthalt von 1 Nacht im April 2024
Antwort von Holiday Inn Phoenix Airport am 17. Apr. 2024
Matt, I'm happy you enjoyed our amazing Burger Theory restaurant while staying with us. We look forward to having you back in the near future. Cheers,Ira

10/10 – Hervorragend

Molly

Aufenthalt von 1 Nacht im April 2024
Antwort von Ira am 23. Apr. 2024
Hello Molly, Thanks for the perfect rating!Warm regards, Ira

10/10 – Hervorragend

Kathryn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Ira am 12. Apr. 2024
Thanks for the perfect rating! I'm happy you enjoyed your stay!

10/10 – Hervorragend

Paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Kids loved the pool, adults loved the fire table sitting area where you can still keep an eye on the kids 😀
Aufenthalt von 1 Nacht im März 2024
Antwort von Ira am 12. Apr. 2024
Hello, Paul Thanks for the perfect rating and feedback regarding our amenities! We look forward to your next visit with us. Warm regards, Ira

2/10 – Ungenügend

Summer

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Ira am 12. Apr. 2024
Hello, Summer Thank you for the feedback!Ira

10/10 – Hervorragend

Laurie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great shuttle service
Aufenthalt von 1 Nacht im März 2024
Antwort von Ira am 12. Apr. 2024
Hello, LaurieThanks for the perfect rating and feedback regarding our service and shuttle! We look forward to your next visit with us. Warm regards, Ira

10/10 – Hervorragend

Rosemary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely property Nice staff
Aufenthalt von 1 Nacht im März 2024
Antwort von Ira am 12. Apr. 2024
Hello, Rosemary, Thanks for the perfect rating and feedback regarding our team! We look forward to your next visit with us. Warm regards, Ira

8/10 – Gut

Jeff

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close and convenient to the airport with a shuttle service
Aufenthalt von 1 Nacht im März 2024
Antwort von Holiday Inn Phoenix Airport am 15. Apr. 2024
Hello, JeffThank you for staying with us! We look forward to having you back as our guest in the near future. Warm regards, Ira

6/10 – Okay

Ephulance

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
House keeping not thorough, I had to request multiple times for our room to be cleaned, and when they cleaned, they weren’t good. Trash not taken out, tables, sinks counters not cleaned, things not picked up. Television not working, had to ask twice to be fixed, even when it was fixed it was still not working well, maintenance guy said he would bring a new remote and we never heard from them. Restaurant: It was great that kids ate free but staff were not consistent on how many kids and when they ate free, sometimes we got charged, other times one kid ate free and other times two of them ate free. It was so inconsistent. Front desk not welcoming, they don’t explain how things work at check in, when I called for house keeping services, the front desk told me she did not work in housekeeping and didn’t know the procedure if we were to be serviced, she advised I leave a msg for a housekeeping supervisor (omg), I have to ask for her supervisor to get me more information. I travel quite often and honestly I was very disappointed in this hotel.
Aufenthalt von 6 Nächten im März 2024
Antwort von Holiday Inn Phoenix Airport am 17. Apr. 2024
Hello, Ephulance, I first would like to thank you for staying with us and providing detailed information about your stay. We're disappointed to see that our team fell short of our expectations in numerous areas. We hope we can have you back as our guest to display the exceptional service our team is norm to providing. Please reach out to our property leadership team if we can be of any assistance going forward. Thank you,Ira

10/10 – Hervorragend

Traci

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay next to airport
Aufenthalt von 1 Nacht im März 2024
Antwort von Juan am 20. März 2024
Thank You for taking the time to write this review. We appreciate and value your feedback.

8/10 – Gut

Steve

More than adequate.
Aufenthalt von 1 Nacht im März 2024
Antwort von Juan am 6. März 2024
Thank You for the time to rate our hotel. We appreciate and value your feedback

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Juan am 2. März 2024
Thank You for the 5 out of 5 rating, We appreciate and value your feedback.

10/10 – Hervorragend

Jesus Ernesto

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Juan am 20. März 2024
Thank You for the 5 out of 5 rating. We appreciate and value your feedback

10/10 – Hervorragend

Teresa

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Excellent service.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Juan am 21. Feb. 2024
Thank You for the 5 out of 5 rating, We appreciate and value your feedback.

8/10 – Gut

Linda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nicer than usual for an HI express. Convenient to airport. Room was nice. A bit noisy on road side. Restaurant also good though hours a bit limited.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Juan am 16. Feb. 2024
Thank You for taking the time to review our hotel. We appreciate and value your feedback.

10/10 – Hervorragend

Dawn

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Large room
Room was large with a nice family room area separate from the bedroom. Bathroom had both a large shower and jetted tub. We would definitely stay here again!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von juan am 15. Feb. 2024
Thank You for taking the time to write a review. We appreciate and value your feedback. We look forward to having you back

4/10 – Schlecht

Terry sr .

Verbesserungswürdig: Personal & Service
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Juan am 15. Feb. 2024
Thank You for taking the time to rate our hotel. I sincerely apologize if we did not meet your expectations. We strive to provide the best possible experience for our guests

2/10 – Ungenügend

Donna

Verbesserungswürdig: Personal & Service
Extremely unsatisfied!!!
I had indicated many weeks in advance that I would like an early check in due to an event that I was attending. I even indicated that I was willing to pay extra for the courtesy. When I arrived, I was told that I couldn’t check in early because they had updated their computer system and they couldn't tell which rooms were already cleaned and available. But get this, the gentleman that they helped before me was allowed to check in early and they had no issue figuring out what was clean and available. All it would have taken is to contact housekeeping and ask them which rooms they had ready. The fact that they had no issue in figuring out what was ready for the gentleman before me and then tell me that they couldn’t do the same for me was astoundingly rude. I was treated differently for no other reason than they didn’t want to put in a little extra effort for me. This is called discrimination. As a result of the desk people’s incompetence, I was forced to go down the road and use a gas station bathroom to change into my formal attire and get ready for my event. Don’t give me any hogwash that there’s no guarantee that you can check in early either. If the gentleman before me was allowed, then there was zero reason I couldn’t. The lady at the desk told me she knew there were available rooms. She just didn’t want to put in a little extra work to figure it out for me.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Juan am 10. Feb. 2024
Thank You for taking the time to write a review. We appreciate and value your feedback. I sincerely apologize for the inconvenience of you not being able to check in early, I will definitely follow up with the front desk agent because this could have been handled differently. Again I sincerely apologize

8/10 – Gut

Danielle

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The room is spacious and clean, but the bathroom was not in great condition. The roof above the shower was peeling from being wet and there was a hole in the paint so it looked really bad.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Juan am 10. Feb. 2024
Thank You for taking the time to write a review, We appreciate and value your feedback. I apologize for the inconvenience of the bathroom. We will definitely get that addressed

8/10 – Gut

Jeffery

Gut: Personal & Service und Zustand der Unterkunft
Convenient location to Phoenix airport. Lots of homeless walking along the busy noisy street (44th st). My first floor suite had a musky/mildrew smell.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Juan am 3. Feb. 2024
Thank You for taking the time to write a review, We appreciate and value your feedback

10/10 – Hervorragend

Gabriel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great Hotel that doesn’t break the bank! There are a few homeless people down the street but they really weren’t in the area of the hotel. But overall great hotel!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Juan am 2. Feb. 2024
Thank You for taking the time to write a review about your stay with us. Happy that you enjoyed your stay.

10/10 – Hervorragend

Arthur

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Juan am 2. Feb. 2024
Thank You for the 10 out of 10 rating. We appreciate and value your feedback.

10/10 – Hervorragend

Miles

Mit der Familie gereist
We enjoyed our stay. Friendly staff and the room was clean and comfortable.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Juan am 1. Feb. 2024
Thank You for taking the time to rate and review our hotel. We appreciate and value your feedback

10/10 – Hervorragend

Kyle

Gut: Sauberkeit und Personal & Service
The property was beautiful overall, a very nicely run hotel. However, there were no USB ports in the room and the complimentary coffee in the lobby was disgusting, brown water I believe. I was forced to purchase a $20 breakfast just to have a good cup of coffee. The area around was a bit rough. I know real estate bear the airport is cheaper but this was on a whole new level.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Juan am 31. Jan. 2024
Thank You for taking the time to write a review. We appreciate and value your feedback. I apologize for the problem with the coffee in our lobby. Thank You again for taking the time

8/10 – Gut

Samuel, Brookfield

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Do yourself a favor and get the chicken tenders.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Juan am 31. Jan. 2024
Thank You for taking the time to rate out hotel. We appreciate and value your feedback

2/10 – Ungenügend

charlie

The breakfast meal should be included with the purchase price.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Juan am 28. Jan. 2024
Thank You for taking the time to write a review. We appreciate and value your feedback. I apologize that our breakfast is not included your rate, We do offer rates that include breakfast and we have other options as well some even include dinner. I just wanted to let you know that.

8/10 – Gut

Peggy

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Juan am 20. März 2024
Thank You for the 4 out of 5 rating. We appreciate and value your feedback

10/10 – Hervorragend

Maria Elena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Juan am 21. Feb. 2024
Thank You for the 5 out of 5 rating, We appreciate and value your feedback.

8/10 – Gut

Marvin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
B
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Juan am 27. Jan. 2024
Thank You for the 4 out of 5 rating. We appreciate and value your feedback.

10/10 – Hervorragend

lynette

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Juan am 20. Jan. 2024
Thank You for the 5 out of 5 rating. We appreciate and value your feedback