My family and I had the worst experience at this rental. On the first night we had to call the cops on the neighbors across the street. The neighbors had a domestic dispute outside and we heard the commotion and looked out the window concerned. The neighbors noticed us and began to yell at us. They threatened to break the windows and the lady crossed the street (in her underwear) and rang the door bell multiple times and banged on the door. I know that this was out of the owners control, but we called both Ana and Mark multiple times regarding the issue and we even sent them a text message letting them know we called the cops and they never responded. There were also several things wrong with the house. No lights in any room, just dim lamps on each corner. Three rooms didn’t have TVs and the master bedroom TV was broken. Master bedroom shower never got warm so 6 of us had to share one shower. There were no fans in any room. There is a putting green but the putters were broken so we couldn’t use it. The pool was made of pebbles or some type of rock that was eroding and falling to the bottom of the pool making it unsafe to swim. The dryer didn’t work. Water from the dispenser tasted dirty. The home wasn’t clean, dishes in the cabinet and drawers were dirty, pillows were old and falling apart, and the toilet upstairs kept clogging. Back door has no blinds and it faces a major street so people can see inside. Felt unsafe and uncomfortable the entire stay.