Strandbar

Bewertungen von Vinpearl Resort & Spa Phu Quoc

5 out of 5
Vinpearl Resort & Spa Phu Quoc
Bai Dai, Gach Dau, Phu Quoc, Kien Giang

Bewertungen

8.6

Hervorragend

301 von insgesamt 585 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
181 von insgesamt 585 Gästebewertungen haben eine Bewertung von 8 - Gut" "
58 von insgesamt 585 Gästebewertungen haben eine Bewertung von 6 - Okay" "
29 von insgesamt 585 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
16 von insgesamt 585 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.0/10

Sauberkeit

8.6/10

Personal & Service

8.4/10

Ausstattung

8.8/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Das Hotel ist an sich schön, aber sehr abgelegen. Dadurch ist man quasi darin eingesperrt. Fährt in die Stadt dauert in eine Richtung 35 min. Bus dahin , muss im Voraus reserviert werden, sonst keine Chance. Taxi in die Stadt 12-15€ je Richtung. Preise im Hotel sehr übertrieben, kostet alles das vierfache. Softdrink oder Bier in der Stadt 17-20VD im Hotel 80VD. Personal versteht sehr schlecht Englisch, geschweige von Deutsch oder Russisch. Personal schlecht organisiert. Der Boden würde nicht einmal gesaugt im Zimmer. Würde eher 3 Sterne als 5 vergeben.
Aufenthalt von 4 Nächten im Januar 2018

8/10 – Gut

claude, Bonn

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ein Ort zum Entspannen und Wohlfühlen
Als wir nach Phu Quoc kamen hatten wir zuerst ein anderes Resort gebucht. Das war leider ein reinfa. Geplant als backpacker urlaub kehrten wir dann ins vinpearl ein, weil wir einfach bicht mehr weiter wussten und waren hellau begeistert. Schöne pool anlage, sehr nettes und zuvorkommendes Personal. Toll gepflegte Anlage mit sauberem Strand und sauberem pool etc. Jedoch ging im Zimmer der Fön nicht mega gut und es zeigte sich ein wenig rest-schimmel am Waschbecken, wo nicht jeder hinschaut. Und, für unseren Geschmack könnte ein wenig auf die Ökologische Seite geachtet werden. Sehr viel plastik und sehr viel wird weggeschmissen leider. Auch im Meer fanden sich viele Vinpearl Strohhälme. Alles in allem jedoch ein toller Ort um zu entspannen, die Sonne zu geniessen und die Seele baumeln zu lassen. Kleiner Tipp: Spa Programm;-)
Aufenthalt von 3 Nächten im November 2017

6/10 – Okay

Verifizierter Reisender

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Tolles Hotel,weniger toll Personal und Service
Service und Höflichkeit werden nicht so groß geschrieben. Es gibt einige wenige tolle Angestellte aber auch viele weniger tolle. Hatte selten in einem Gefühl so oft abgelockt zu werden. Alle Aktivitäten sind viel zu teuer, handeln nicht möglich. Beispielsweise Jetsky für 60 Euro (30 min.) auf einem alten, abgewetzten Jetsky mit kleinster Maschine. Oder parasailing für 120 Euro zu zweit. Das alles in einem Land mit Durschnittseinkommen von 50 Euro im Monat. Das Vinpearlland und der Safaripark sind für 20 Euro p.P. Empfehlenswert.

10/10 – Hervorragend

BINH

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Huu Tai, Krefeld

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Service top, Essen eher 3 Sterne...
Das Buffet entspricht 3 Sterne-Hotel. Jeden Tag gleiches Essen und ist auch nicht richtig vietnamesisch!

8/10 – Gut

Tuan

Mit dem Partner gereist
Everything is excellent except the room is not really clean… the lights are kind of warm but sometimes we need the natural light special in bathroom, the carpet is old and worn out, even the room service not to bother vacuumed, I noticed when I dropped a few pieces of plastic and still there for 3 days… and the lavatory is so greasy… seems only cleaned by customer when using it. We stayed 3 nights, and we used to rising the cups after used, room service should replace them instead leave alone until we call to replace them. I can given only 4 stars. My
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Management am 29. Apr. 2024
Dear Mr Tuan Greetings from Vinpearl Resort & Spa Phu Quoc! Firstly, thank you for your feedback which helps us to become better place to stay and improve our services. We are happy that you enjoyed your overall stay with us. Besides, I would like to share our apologies for any inconveniences that you had experienced during the stay at our property. Once again, thank you for choosing our hotel and I firmly believe we would have the opportunity welcome you back to Vinpearl Resort & Spa Phu Quoc soon. Yours very truly,Hotel Management

10/10 – Hervorragend

Dario

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place is amazingly beautiful
Aufenthalt von 3 Nächten im April 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 26. Apr. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Mr. Dario,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Team

10/10 – Hervorragend

HYEJI

Aufenthalt von 3 Nächten im April 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 28. Apr. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Mr/Ms Hỵei,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management,

10/10 – Hervorragend

Calvin Vi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great breakfast buffet that was included.
Aufenthalt von 3 Nächten im April 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 23. Apr. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào! Dear Calvin,On behalf of the Management and staff of Vinpearl Resort And Spa Phu Quoc, we would like to thank you for sharing your family's experience.It is fantastic to read that you keep lovely memories of your holidays in the hotel and we appreciate your kind words on our wonderful staff, our entertainment and our facilities.We thank you again for taking the time to share your experience. We hope to have more opportunities to serve you on your next visit with the pleasant and amazing innovation of our resort as well as Phu Quoc.With warm regards,Hotel Management

10/10 – Hervorragend

Linlin

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was clean and staff was helpful and good food. Would definitely come back.
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Management am 16. Apr. 2024
Dear Mr./Mrs.Linlin,Thank you very much for your great feedback. We are very pleased to know that you have enjoyed your stay with us recently. It was our pleasure to be at your service during your holiday in Vinpearl Resort & Spa Phu Quoc. We must be very happy with your great compliment.We look forward to welcoming you back very soon in the future.Yours very truly,Hotel ManagementHotel Management

10/10 – Hervorragend

Gary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful place and the best customer service love it Will do it against
Aufenthalt von 3 Nächten im April 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 15. Apr. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Mr. Gary,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Team

10/10 – Hervorragend

Marco

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel di grande levatura, servizio impeccabile personale cortese e organizzazione eccellemte
Aufenthalt von 4 Nächten im März 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 8. Apr. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Marco,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management,

8/10 – Gut

Lkhagva

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
大変お世話になりました。 ありがとうございます。
Aufenthalt von 5 Nächten im März 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 30. März 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear MR SHAGDAR LKHAGVA,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management

10/10 – Hervorragend

Pui

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good service and staff are friendly fully recommended
Aufenthalt von 3 Nächten im März 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 24. März 2024
Dear Mr/Ms Pui, We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday! We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc. With warm regards, Vinpearl Resort & Spa Phu Quoc Management Board

8/10 – Gut

Jose

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is nice, but the staff doesn’t have the empower to help the customer to get the best experience
Aufenthalt von 4 Nächten im März 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 22. März 2024
Dear Mr. Jose Grijalva,Thank you for staying at our resort with arguably the longest beach in Vinpearl Resort And Spa Phu QuocWe can see that you had overall a pleasant holiday and apologize if our staff at the bar made you feel not welcome enough.Your feedback regarding to our staff is valid and we will see if we can revise our procedures to further increase guest satisfaction.We do hope to welcome you back one day.With warm regards,Hotel Management Board,

10/10 – Hervorragend

Hiep

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place
Aufenthalt von 3 Nächten im März 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 7. März 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào! Dear Hiep,Với những người làm nghề dịch vụ, niềm vui và sự hài lòng của khách là món quá vô giá và là mục tiêu lớn nhất mà chúng tôi ngày ngày hướng đến.Từng cán bộ nhân viên nơi đây, luôn lấy đích đến là nụ cười của mỗi khách hàng làm động lực cố gắng hàng ngày nên sẽ không khó để bắt gặp hình ảnh nhân viên đặt tay lên trái tim họ trong bất kỳ khoảnh khắc nào khi bắt gặp khách hàng trong phạm vi 6 bước chân của họ. Chúng tôi rất vui khi quý khách đã có khoảng thời gian tuyệt vời tại Vinpearl Resort and Spa Phu Quoc. Bên cạnh đó, quý khách đã hài lòng với tất cả dịch vụ mà chúng tôi đã cung cấp tại khách sạn đặc biệt là Huynh với sự hiếu khách và tận tâm , bạn ấy đã ghi được dấu ấn trong lòng Qúy khách.Chúng tôi rất vui mừng khi được Qúy khách đã dành tặng những lời khen tuyệt vời về phục vụ và sự thân thiện của nhân viên, chắc chắn đây sẽ là động lực giá trị để thúc đẩy sự duy trì chất lượng dịch vụ nhằm đem lại những kỳ nghỉ thoải mái và đáng nhớ khi Khách hàng lựa chọn Vinpearl Resort and Spa Phu Quoc.Hy vọng sẽ được phục vụ Quý khách trong tương lai không xa. Cảm ơn quý khách đã ghé thăm hòn đảo với cảnh hoàng hôn tuyệt đẹp nhất.Trân trọng,Ban Quản Lý Khách Sạn,

6/10 – Okay

Kimi

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
ホテルのプールやビーチ、テニスコートなどの施設は広々して良かったです。古い建物のせいもあってか、客室はあまり清潔感がなくカーペットのしみなど気になりました。シャワーは熱いお湯が出ず、トイレも水の流れが止まらなくなったりと問題がありました。問い合わせのため夜10時頃にレセプションに電話しても誰も出ず、困りました。レストランは種類が少なく、メニューも限られていたので、子どもとの食事には少し不便でした。あと、スパでの対応があまり良くなかったです。
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 19. Feb. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear MS KURITA KIMI,Thank you for your recent correspondence regarding to Vinpearl Resort And Spa Phu Quoc. We appreciate you taking the time to make us aware of your experience during your recent stay.We are really grateful of your comment that we can improve our service better in future. Nevertheless, please accept our apology for the problems you experienced during your stay. We would do our best and improve our services and we wish we would have another chance to make your holiday more memorable.We look forward to welcoming you back.With warm regards,Hotel Management Board,

8/10 – Gut

lindsey marie

Gut: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 17. Feb. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Ms. Lindsey Marie,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Team

10/10 – Hervorragend

jusuk

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very good!!!!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 9. Feb. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Jusuk,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was beautiful and well maintained.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 9. Feb. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear David,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management

10/10 – Hervorragend

karam

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
밥은 맛있는데 냉장고가 너무 안시원해요
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 3. Feb. 2024
Dear Karam,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Board,

10/10 – Hervorragend

Erdembileg

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 31. Jan. 2024
Dear Mr. Erdembileg,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Board,

10/10 – Hervorragend

Erdembileg

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 29. Jan. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Mr. Erdembileg,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Team,

4/10 – Schlecht

THU

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Thuan, Nguyen Cong am 22. März 2024
Dear Ms. Thu,Thank you for choosing Vinpearl Resort & Spa Phu Quoc for your recent stay. We appreciate you taking the time to leave a review.While we strive to create an exceptional experience for every guest, we understand that sometimes things don't go as planned. Would you be willing to share any details about your recent stay that may have impacted your experience? Your feedback is important to us and helps us continuously improve our resort.Our goal is to ensure all our guests leave with lasting positive memories. If there's anything we can do to improve your perception of Vinpearl Resort & Spa Phu Quoc, please don't hesitate to contact us directly. We'd appreciate the opportunity to earn your trust and welcome you back for a more enjoyable stay in the future.Sincerely,Thuan NguyenGuest Experience Manager

8/10 – Gut

Toren

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It ok like Disney nothing open up there yet
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 27. Jan. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào! Dear Toren, The way you have highlighted the service, location and facilities really gives confidence to the team. They certainly work hard each day to please every guest and we are glad this was the case during your stay.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.With warm regards,Hotel Management Team,

8/10 – Gut

Hoam

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
집안에 도마뱀이 나오는 자연 친화적인 숙소입니다. ^^
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 23. Jan. 2024
Dear Hoam,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

10/10 – Hervorragend

Minkyu

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 23. Jan. 2024
Dear Minkyu,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

8/10 – Gut

Lisa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cons: Very secluded
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 31. Jan. 2024
Dear Ms. Lisa,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Board,

10/10 – Hervorragend

Ngoc

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Short vacation
Great place, good foods and friendly staffs. Don’t have any restaurants near by this resort. So if we get tired of the same food we can only go to the street foods at Grandworld near by.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 17. Jan. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Ngoc,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

8/10 – Gut

Lisa

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 16. Jan. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Ms.Lisa,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi HiepFront Office Duty Manager

10/10 – Hervorragend

Hokeun

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
리조트 사용후기
직윈들 친절하고 편이시설과 바닷가 가까워서 가족여행에 좋습니다. 다만 식당이나 마트등 편의시설은 아직 들어오질 않아서 다운타운 촉으로 택시 타고 다녀야합니다 빌라 빌리니 프라이빗 수영장 있어서 좋아요
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 16. Jan. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Hokeun,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi HiepFront Office Duty Manager

2/10 – Ungenügend

Ruslan

Verbesserungswürdig: Ausstattung
I wish my voice to be heard by Vinpearl Resort&Spa owners, but anyway, doesn’t matter, since I never going there again. Anything they were able to screw up - they did. Terrible management, the only things they were not able to fail is the sea, beautiful water, mild and soft. First - is an Expedia issue as well - the lie about room size - my Junior suite was written to be 86 square meters size - is barely reached 30. Room was not clean, the room carpet full of spots, and dust, room furniture are old and scratched, room sofa - dirty, asked to change the room - no joy, hotel was fully booked. Breakfast Lunch and Dinner - another story. If you not attending it at the very beginning - any time you enter there - no clean tables available, you have to ask turtle moving staff to clean it, it were looking like cheap canteen offering street food. Also food itself, by the middle of the meal time half of the food are not available at the buffet, you have to ask them to bring some. I spoke to duty manager about floor condition, full of spots and food remains - the hotel staff don’t wash it between meal services, they wash it overnight only. Another issue are the sunbeds at the pool and beach site - Vinpearl invited full hotel of guests…so many, but the amount of sunbeds maybe 50 only..regardless a lot of space available between to install additional .so,,,,once you haven’t been found any you are along under direct sun rays. Is it 5 star resort ? What are you taking about, it’s the hell.
Aufenthalt von 11 Nächten im Januar 2024
Antwort von Ruslan Muchminov am 17. Jan. 2024
Dear Mr. Ruslan MuchminovWe are sorry to hear that your stay at our establishment did not meet your expectations.e truly apologize for your expectations not being met at Vinpearl Resort and Spa Phu QuocWe cannot imagine how this experience has affected your trip, it must not be pleasant. Your feedback has been provided to the team to improve. After all, we thank you so much for spending your holiday here and giving us your trust despite having many other options. Once again, please accept our sincere apologies for not having been able to make your stay with us enjoyable to the fullest. We would be thrilled if you would visit us once again, as we would definitely ensure that this second visit on the beautiful island of Phú Quốc becomes memorable.With warm regards,Nguyen Thi Ngoc TranGuest Experience Manager

10/10 – Hervorragend

Jessica

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice stay in Vinpearl Resort & Spa
Facilities is very nice, excellent service and the food is very good.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 14. Jan. 2024
Dear Jessica,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customer.We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

10/10 – Hervorragend

hyeryong

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
직원 모두가 너무 친절하였습니다~ 청결상태도 깨끗했습니다. 다음 해외여행도 빈펄리조트에서 하고 싶습니다
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 11. Jan. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Hyeryong,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

6/10 – Okay

Phuong Kim

Mit der Familie gereist
Gut: Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 14. Jan. 2024
Dear Regina,Thank you for taking the time to provide feedback regarding the facilities in our villa. We appreciate your input and would like to address your concerns.We understand that maintaining high-quality facilities is crucial to ensuring a pleasant stay for our guests. We apologize if you found any aspects of our villa in need of improvement. Rest assured, we take your feedback seriously and are committed to making necessary renovations and enhancements.We have already initiated a comprehensive review of our facilities to identify areas that require immediate attention. Our management team is actively working on a renovation plan to address any shortcomings and ensure that our villa meets the highest standards of comfort and convenience.We value your feedback as it helps us identify areas for improvement. Thank you for choosing our villa, and we look forward to welcoming you back in the future to experience the improvements we have made.Best Regards,Tran Thi My Huyen

8/10 – Gut

seunghoon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 11. Jan. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Seunghoon,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

10/10 – Hervorragend

SUN A

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
최고!빈펄리조트 앤 스파 푸꾸옥
빈펄리조트앤스파푸꾸옥 정말 촤고였어요 불편함이 하나도없네요 영어를 좀 못하시는게 흠이지만 다 통합니다 조식도 맛있구요!!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Vinpearl Resort and Spa Phú Quốc am 11. Jan. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Suna,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Tran Thi My HuyenFront Office Duty Manager

8/10 – Gut

Abe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 30. Dez. 2023
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

10/10 – Hervorragend

SEUNG HYEON

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 30. Dez. 2023
Dear Valued guest, Thank you for choosing Vinpearl Resort & Spa Phú Quốc as your address of choice while staying at the Central Coast of Vietnam. We are happy to learn that your overall stay was up to your expectation. Once again, thank you for your inspiring compliment. We look forward to having the opportunity of seeing you and your beloved ones in the nearest future to enjoy all facilities and hospitality of Vinpearl. Sincerely,Vinpearl Resort and Spa Phu Quoc Team.

6/10 – Okay

Abhishek

Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Andy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good
Aufenthalt von 1 Nacht im November 2023
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 23. Dez. 2023
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

8/10 – Gut

hyun il

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 21. Dez. 2023
Dear Valued Guest,I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Hotel Management Team

10/10 – Hervorragend

RIHITO

Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 6. Feb. 2024
Vinpearl Resort And Spa Phu Quoc, Xin chào!Dear Mr. Rihito,We highly appreciated your feedback regarding your stay at Vinpearl Resort And Spa Phu Quoc. It is always a pleasure to receive feedback from our beloved customerWe are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding your recent stay with us is greatly appreciated and will help ensure the services provided at Vinpearl Resort and Spa Phu Quoc are of the highest quality. We are so pleased that you're enjoying your holiday!We are happy to have hosted you and hope you will stay with us again on your next visit to Phu Quoc.With warm regards,Hotel Management Team

10/10 – Hervorragend

Hon Wan Samson

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Vinpearl Resort and Spa Phú Quốc am 13. Dez. 2023
Dear Valued Guest,I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Hotel Management Team

10/10 – Hervorragend

HYUNBUM

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Vinpearl Resort and Spa Phú Quốc am 13. Dez. 2023
Dear Valued Guest,I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Hotel Management Team

8/10 – Gut

MMINKYUNG

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Vinpearl Resort and Spa Phú Quốc am 13. Dez. 2023
Dear Valued Guest,I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Hotel Management Team

10/10 – Hervorragend

Gregory Allen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff at Phú Quốc is first rate. Really made us feel special. Thank you My Trinh.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Vinpearl Resort and Spa Phu Quoc Team. am 10. Dez. 2023
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

10/10 – Hervorragend

Hyesu

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
깨끗하고 넓고 교통까지 편리했어요. 직원들도 어딜 가나 인사해주고 좋았음!
Aufenthalt von 2 Nächten im November 2023
Antwort von From Vinpearl resort & spa Phu Quoc am 28. Nov. 2023
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

10/10 – Hervorragend

Wee Tian

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room is very spacious and the breakfast spread is amazing.
Aufenthalt von 3 Nächten im November 2023
Antwort von From Vinpearl resort & spa Phu Quoc am 28. Nov. 2023
Dear valued guest,We would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc. We are happy that you are satisfied with our services and grateful for your constructive feedback so we continue to strive for delivering the best services. We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Vinpearl Resort and Spa Phu Quoc Team.

10/10 – Hervorragend

Cindy

Aufenthalt von 3 Nächten im November 2023
Antwort von Vinpearl Resort and Spa Phú Quốc am 17. Dez. 2023
Dear Valued Guest,I would like to thank you so much for sharing your experience with other fellow travelers here regarding your experience at Vinpearl Resort & Spa Phu Quoc.We are more than happy to read the wonderfully written review. We have made every effort to maintain high standards of quality service delivery and are delighted that we have succeeded in achieving this during your stay.We look forward to welcoming you back to Vinpearl Resort & Spa Phu Quoc soon and creating more memorable experiences with you.Warm regards,Hotel Management Team