Sehr geehrter Herr Oliver,,herzlichen Dank, dass Sie sich die Zeit genommen haben um uns Ihre Eindrucke mitzuteilen.Alle von Ihnen genannten Punkte werden wir gerne mit unseren Kollegen teilen. Wir hoffen, dass wir Sie bald wieder in unserem Kempinski Palace Portorož willkommen heißen dürfen. Mit freundlichen Grüßen, Željko Stašević, General Manager

Dear Akos, thank you so much for posting this comment It truly means a lot to us and we hope you visit us again soon. Yours sincerely, Zeljko Stasevic General Manager

Sehr geehrter Herr Georg, herzlichen Dank, dass Sie sich die Zeit genommen haben um uns Ihre Eindrucke mitzuteilen. Es ist immer schön positives Feedback zu bekommen. Ich werde es gerne mit meinen Kollegen teilen. Wir hoffen, dass wir Sie bald wieder in unserem Kempinski Palace Portorož willkommen heißen dürfen. Mit freundlichen Grüßen, Kai Behrens General Manager

Sehr geehrter Herr Martin, herzlichen Dank fuer Ihre Feedback. Es ist immer schön positives Feedback zu bekommen. Wir hoffen, dass wir Sie bald wieder in unserem Kempinski Palace Portorož willkommen heißen dürfen. Mit freundlichen Grüßen, Kai Behrens General Manager

Dear Anonymous, thank you so much for posting this kind and constructive comment for us, we truly appreciate you taking the time to write this. Upon visiting us first time each passport or ID should be scanned as all the guests staying at the hotel must be registered. Every following stay procedure is shorter as all the details are already in the system. Our hotel does offer two possibilities of the seating at the breakfast area and it would be inside and outside. As the terrace cannot accommodate all the guests only on terrace guests are seated also in our gorgeous Crystal Hall terrace. We do apologize if you felt uncomfortable upon check in and breakfast area which for sure was not intent of our committed employees. We do hope that you will give us another opportunity and visit us again. Yours sincerely, Kai Behrens General Manager

Dear Mag Astrid, thank you very much for your compliments. We are very pleased to learn that you had a very enjoyable time while staying with us. Rest your compliments will be shared with the entire team. With best regards Kai Behrens General Manager

Sehr geehrte Frau oder geehrter Herr Keiji, herzlichen Dank, dass Sie sich die Zeit genommen haben um uns Ihre Eindrücke mitzuteilen. Bezueglich der Kritikpunkte wegen Tisch Reservierung, moechte ich mich bei Ihnen recht herzlich entschuldigen. Nochmals 1000 Dank fuer Ihre hilfreichen Eindruecke und den konstruktiven Bericht, den wir natuerlich mit unserem Team auswerten werden und der sehr hilfreich sein wird, unseren Standard im Kempinski Palace weiterhin zu verbessern. Für Ihren nächsten Aufenthalt werden wir unser Bestes geben, um Ihren Aufenthalt bei uns wieder so gemütlich wie möglich zu gestalten. Mit freundlichen Gruessen, Kai Behrens, General Manager

Vielen Dank fuer Ihr positives Feedback. Es freut uns sehr zu erfahren dass Sie einen sehr angenehmen Aufenthalt bei uns in Portoroz hatten. Es wuerde uns sehr freuen Sie in naher Zukunft erneut bei uns begruessen zu duerfen. Mit freundlichen Gruessen Kai Behrens General Manager

Dear valued guest, Thank you very much for taking the time to complete our hotel questionare and for taking the time to write such a nice comment. On behalf of my team, I would like to express my gratitude for this kind feedback. We thank you for your provided score, and hope to soon host you again at our wonderful property. Yours sincerely, Kai Behrens General Manager Kempinski Palace Portorož

Dear Josef, Thank you very much for taking the time to complete our hotel questionare and thank you for having provided a constructive feedback regarding your stay. I feel regret that you have not enjoyed your stay in our beautiful hotel and that you had the feeling that the room rates are overpriced. The access to our hotel Palace beach with your comfortable sunbeds it is included in the guest room rates; only the cabanas comes at an extra cost at EUR 50 per cabana. Our main focus is to provide the best experience for our guests and to make their stay in our hotel a memorable experience at all times. Thanks to your feedback, we have enhanced our high level of service and will do our best to improve this occurrence in the future. I thank you again for posting your comment, and hope to welcome you again at our wonderful property in order for us to show you that we could meet your expectation during your next stay. Yours sincerely, Kai Behrens General Manager Kempinski Palace Portorož

Dear valued guest, Thank you very much for taking the time to complete our hotel questionare and for taking the time to write such a nice comment. On behalf of my team, I would like to express my gratitude for this kind feedback. We thank you for your provided score, and hope to soon host you again at our wonderful property. Yours sincerely, Kai Behrens General Manager Kempinski Palace Portorož

Dear valued guest, Thank you very much for taking the time to complete our hotel questionare and for taking the time to write such a nice comment. On behalf of my team, I would like to express my gratitude for this kind feedback. We thank you for your provided score, and hope to soon host you again at our wonderful property. Yours sincerely, Kai Behrens General Manager Kempinski Palace Portorož

Dear valued guest, Thank you very much for taking the time to complete our hotel questionare and for taking the time to write such a nice comment. On behalf of my team, I would like to express my gratitude for this kind feedback. We thank you for your provided score, and hope to soon host you again at our wonderful property. Yours sincerely, Kai Behrens General Manager Kempinski Palace Portorož

Dear valued guest, Thank you very much for taking the time to complete our hotel questionare and for taking the time to write such a nice comment. On behalf of my team, I would like to express my gratitude for this kind feedback. We thank you for your provided score, and hope to soon host you again at our wonderful property. Yours sincerely, Kai Behrens General Manager Kempinski Palace Portorož

Dear valued guest, Thank you very much for taking the time to complete our hotel questionare and for taking the time to write such a nice comment. On behalf of my team, I would like to express my gratitude for this kind feedback. We thank you for your provided score, and hope to soon host you again at our wonderful property. Yours sincerely, Kai Behrens General Manager Kempinski Palace Portorož

Dear valued guest, Thank you very much for taking the time to complete our hotel questionare and for taking the time to write such a nice comment. On behalf of my team, I would like to express my gratitude for this kind feedback. We thank you for your provided score, and hope to soon host you again at our wonderful property. Yours sincerely, Kai Behrens General Manager Kempinski Palace Portorož

Dear Manuela, Thank you very much for taking the time to complete our hotel questionare and for taking the time to write such a nice comment. On behalf of my team, I would like to express my gratitude for this kind feedback. We thank you for your provided score, and hope to soon host you again at our wonderful property. Yours sincerely, Kai Behrens General Manager Kempinski Palace Portorož

Dear Edwin, thank you for your visit and the feedback. Sincerely

Sehr geehrte Uschi, Vielen Dank für Ihren Besuch und das tolle Feedback. Mit freundlichen Grüssen

Sehrgeehrter Richard, vielen Dank für das Lob, wie auch für den Kritikpunkt. Mit freundlichen Grüssen

Dear guest, thank you for your visit and your feedback. Sincerely

Dear guest, thank you for your feedback and your visit. Sincerely

Dear guest, thank you for your feedback. Sincerely

Dear guest, thank you for your feedback. Sincerely

Sehr geehrter Hannes, Vielen Dank dass Sie sich die Zeit genommen haben um mit uns die Erfahrungen Ihres letzten Aufenthaltes zu teilen. Es freut uns sehr dass Sie einen sehr angenehmen Aufenthalt bei uns. Mit freundlichen Gruessen Kai Behrens, General Manager

Dear Sandra, Thank you for taking your time and sharing with us your opinion. It is utmost importance to us to make your stay as memorable as possible. We apologise that we did not succed at this, unfortunatly we can not forbid the outside properties to have music, but I will talk with the team to see if we can find any other solution. Thank you for your kind comment regarding our staff. Thank you and kind regards, Kai Behrens, General Manager

Dear Michael, Thank you for sharing with us your thoughtful review and opinion. Kind regards, Kai Behrans General Manager

Dear Helmut, Thank you for sharing with us your thoughtful review and opinion. Kind regards, Kai Behrens General Manager

Dear Mr. Mario, Thank you for posting your comment on Expedia. We were very happy to read your positive review and are glad that we could contribute to making your stay at Kempinski Palace Portorož a great experience. Your nice review will be shared with the team and it is highly appreciated. Regarding the comment cosidering outfit of the guests sometimes does happen that some of them do not consider suggestion for the outfit for some of our outlets. Thank you once again for your thoughtful feedback and we are looking forward to hosting you again at our wonderful property. Yours sincerely, Kai Behrens General Manager

Dear Mr. Kurt, What a nice comment! On behalf of my team, I would like to express my gratitude for this kind feedback. Looking forward to hosting you again at our wonderful property. Yours sincerely, Kai Behrens General Manager

Dear user, thank you for this great feedback. It gives me great pleasure to see you enjoyed the stay at our hotel. Best regards, Kai Behrens General Manager

Dear Christine, thank you for reviewing your stay at our property. I am glad to read your comment. Thank you for the constructive feedback in regards to the pool and sincere apologies about the negative experience at breakfast, I will talk with the responsible to make sure that this does not happens again in the future. With kind regards, Kai Behrens General Manager

Dear Anonymous, thank you for submitting a review about your stay at our hotel. Thank you for the constructive words in regards to the details, which is something we will review. With kind regards, Kai Behrens General Manager

Dear, thank you for this nice review of your stay and also for the constructive feedback in regards to the pool towels - it is something that will be improved in the near future. With best regards, Kai Behrens, General Manager

Dear i, thank you for reviewing your stay with us and for the constructive comment in regards to the breakfast service. It is something, which we are working on and will try to improve in the future. Looking forward to hosting you at our hotel again soon. With best regards, Kai Behrens, General Manager

Dear Sandra, thank you for this nice review and reccomendations! I am happy to read you enjoyed your stay with us and hope to have the pleasure of hosting you again soon in the future. With best regards, Kai Behrens, General Manager

Dear, thank you for reviewing your stay and for highlighting the service, employees and spa area. Such comments are always a pleasure to read and I hope to host you at our Palace hotel again soon. With best regards, Kai Behrens, General Manager

Dear, thank you for reviewing your stay. I am glad to read you enjoyed the friendliness of the employees, the sea and the breakfast. Thank you also for the feedback in regards to the water, which is heated to 28 degrees. Best regards, Kai Behrens, General Manager

Dear Anonymous, thank you for the sent feedback about your stay. I am happy to see that you enjoyed your stay with us and that you have, in particular, highlighted the level of service and the firendliness of employees. In regards to the birds on the breakfast patio; this is correct, we are aware of the situation and are trying to solve it. Hope to welcome you to our hotel again soon. With best regards, Kai Behrens, General Manager

Dear Anonymous, Thank you very much for taking the time to write such a nice comment and for providing us with constructive feedback. Loud music from the bars across the street is especially disturbing factor during high season however our municipality is trying to find the solution which would suite for both sides. Unfortunately we cannot always have the overview of all the guests who might be louder that others. We thank you for your comments, and hope to soon host you again at our wonderful property. With best regards, Kai Behrens General Manager

Dear Anonymous, Thank you very much for taking the time to write such a nice comment and for providing us with constructive feedback. Your comment shows us not only the areas in which we are on the right track but also those in which we can make improvements. Thank you very much for this contribution. With regard to cost of parking I have to mention that it is secured what other parking areas in Portoroz are not however it will be changed in near future. As our hotel is located in the city center in case of wishing to have quiet rooms I suggest to book park view rooms in the traditional part overlooking back of the house. We thank you for your comments, and hope to soon host you again at our wonderful property. Yours sincerely, Kai Behrens General Manager

DearAnonymous, What a nice comment! On behalf of my team, I would like to express my gratitude for this kind feedback. Looking forward to hosting you again at our wonderful property. With best regards, Kai Behrens General Manager

Dear Anonymous, Thank you for your positive feedback. Looking forward to welcoming you again at our hotel. With kind regards