Zimmersafe, Schreibtisch, Verdunkelungsvorhänge, kostenloses WLAN

Bewertungen von Red Roof Inn PLUS+ Pittsburgh South - Airport

2.5 out of 5
Red Roof Inn PLUS+ Pittsburgh South - Airport
6404 Steubenville Pike, Pittsburgh, PA

Bewertungen

6.6
225 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
263 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
203 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
153 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
159 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6.4/10

Sauberkeit

7.2/10

Personal & Service

5.8/10

Ausstattung

6.4/10

Zustand der Unterkunft

6.2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Katharina

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2018

6/10 – Okay

Shanai

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The hotel room was not very clean - we saw old hair ties and random small objects that escaped any vaccuum cleaning. The bathtub was not very clean as well. Overall, the front desk staff was helpful and polite and the hotel is in a nice area next ro a great diner.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

JONATHAN

Gut: Sauberkeit und Personal & Service
Great deal for the money. Great water pressure. Friendly staff. Good TV channels. Bed not super comfortable, but overall a good value. Very quick ride to airport, convenient restaurant next door, and in the middle of a very commercial area with all sorts of stores. Very quiet. Good AC. 24-hour gas station with large convenience store across the street. I would recommend choosing upgraded room that has a refrigerator and coffee machine, though.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Shaun

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Recordo, Rediresponse Specialist am 21. Mai 2024
Hey Shaun,Thank you for taking the time to complete our guest survey. Red Roof appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It's thrilling to see our pleasant staff, cleanliness and competitive rates met your expectations. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels. Red Roof goal is to provide a clean and comfortable stay for all our guest and we're proud to have achieved that with your visit. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 – Hervorragend

Bashir

Gut: Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Carla RediResponse Specialist am 17. Mai 2024
Dear Bashir,Thanks for sharing this perfect rating. Our goal at the Red Roof Inn PLUS+ Pittsburgh South - Airport is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and we hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

8/10 – Gut

Priscila

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carla RediResponse Specialist am 17. Mai 2024
Hello Priscila, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

4/10 – Schlecht

Lisa

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
It was fine for my needs - a quick stay before an early morning flight, but the room was definitely "well used". It was clean, but there were holes in the comforter, the bathroom was very outdated, and it really just the bare bones for a room. Again - fine for just me and the quick stay, but not somewhere I would bring my kids with to stay.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Oniel Rediresponse Specialist am 16. Mai 2024
I want to thank you Lisa, for taking the time to post a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. It's also nice reading that you took liking to the room's cleanliness. However, please accept our apologies for the hinderance such as the comforter. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 – Okay

Carl

Mit Haustieren gereist, Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Restaurants are close. Walmart and Starbucks are a 5 minute drive away. Central Grille was a great place to eat. Sheets and Moes is directly across the street. McDonald’s, Wendy’s and Popeyes is in walking distance on the same side of the street as the hotel. Applebees, Jersey Mikes, Mission BbQ, Ditkas Steakhouse and Dominoes pizza is in walking distance too! The average Uber to the strip, pnc ballpark was $35.00
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Samantha RediResponse Specialist am 11. Mai 2024
Dear Carl,Thank you for taking the time to tell us about your experience at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. The staff and I appreciate your 3/5 score following your stay. We're also happy you were pleased with our close proximity to restaurants. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 3/5 score. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Very truly yours,Samantha Red Roof Management RediResponse Specialist

4/10 – Schlecht

Zaida

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It could be cleaned up better there was candy on the floor the drawers had crumbs in them and there was a stink bug and spider in the room, over all cleanliness was poor.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Sharma RediResponse Specialist am 5. Mai 2024
Dear Zaida, We are sorry to hear about your recent experience at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We strive to provide guests with all the comforts of home, so it saddens us to learn that your stay was hindered due to the cleanliness of the floor and the inside of the drawers, and the insects you reported. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take these claims very serious and have forwarded your feedback to management in an effort to address your concerns. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Sharma Red Roof Management RediResponse Specialist

2/10 – Ungenügend

Karen

The security in this are was not secure. There were so many annoying guys around. Also, my friend and I door room locker was not working well.
Aufenthalt von 2 Nächten im April 2024
Antwort von Oniel Rediresponse Specialist am 4. Mai 2024
Thank you Karen, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 – Ungenügend

Miguel

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Toni-Ann RediResponse Specialist am 1. Mai 2024
Hello Miguel,Thank you for choosing to stay at our RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I appreciate your 1/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

4/10 – Schlecht

Robert

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
There was people honking their horn in middle of the night, people nonstop walking by and talking loudly in wee hours of the night that you can hear plain as day that kept waking me up. Room smelled musty, and felt creepy. Bathroom is extremely tight, can't even close door if on toilet.
Aufenthalt von 1 Nacht im April 2024
Antwort von Kerry-Lee RediResponse Specialist am 30. Apr. 2024
Dear Robert, Thank you for taking part in our guest survey following your stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. You indicated there was noise disturbance, the room smelt unpleasant, and the bathroom was extremely small. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagmentRediResponse Specialist

8/10 – Gut

Kimberley, Clearfield

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was good. Clean and hot shower. The sink left some to be desired. The door needs fixed. Wouldn’t open until you pushed up on it. Room 10)6. Not too big of a deal but looked rough. Lots of options for dinner.
Aufenthalt von 1 Nacht im April 2024
Antwort von Oniel Rediresponse Specialist am 28. Apr. 2024
Thank you Kimberly, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It's really nice reading that you took liking to the room you were assigned and the shower, however, our apologies for any hinderance caused by the door. Know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 – Ungenügend

Jamie

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The police kept riding through the parking lot. There was no outlet so their interest was definitely the hotel. There was a used condom behind the headboard. The ceiling leaked. It was filthy! Also, the occupants left much to be desired and made it obvious why police presence was required! I was charged for a deluxe room when the maintenance man that came to fix my toilet told me was a standard. There's no difference in the rooms in the pictures. It was late and I was exploited with the extra fee for a room I didn't receive
Aufenthalt von 1 Nacht im April 2024
Antwort von Xao RediResponse Specialist am 26. Apr. 2024
Dear Jamie,We are sorry to hear your recent experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns. We appreciate your business and truly value your feedback. On behalf of Red Roof, we look forward to hosting you at any of our locations in the future.Sincerely,XaoRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Dave, Clermont

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
nice
Aufenthalt von 1 Nacht im April 2024
Antwort von Linton RediResponse Specialist am 23. Apr. 2024
Hello Dave,Thank you for telling us about your recent visit at RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I was delighted to read that you had a nice experience. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

4/10 – Schlecht

Larry

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Xao RediResponse Specialist am 23. Apr. 2024
Hello Larry,Your review of the Red Roof Inn PLUS+ Pittsburgh South - Airport was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 2/5 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip.Respectfully,XaoRed Roof ManagementRediResponse Specialist

8/10 – Gut

Jeff

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was OK for the price.
Aufenthalt von 1 Nacht im April 2024
Antwort von Chirell RediResponse Specialist am 15. Apr. 2024
Dear Jeff,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our affordable rate and your stay being okay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Beni

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Serhatcan

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Receptionist was very kind thank you so much
Aufenthalt von 1 Nacht im März 2024
Antwort von Toni-Ann RediResponse Specialist am 1. Apr. 2024
Thank you for your 5/5 rating of our RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT, Serhatcan. We are happy to see that the service provided by our front desk staff was the highlight of your stay with us. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience with us. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

8/10 – Gut

Lori

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Carla RediResponse Specialist am 19. März 2024
Hello Lori, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

6/10 – Okay

David

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
For the price paid it was as expected
Aufenthalt von 2 Nächten im März 2024
Antwort von Oshane RediResponse Specialist am 14. März 2024
Dear David, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT regarding the affordability. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Melissa E, Pittsfield

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Red Roof Management am 9. März 2024
Thank you for your review, Melissa. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were upset we let you down, resulting in your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Samantha Red Roof Management Rediresponse Specialist

8/10 – Gut

Laura

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The check in was easy, the room was clean and the price was good
Aufenthalt von 1 Nacht im Februar 2024
Antwort von LaTunde RediResponse Specialist am 1. März 2024
Dear Laura,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I'm so glad we earned your 4/5 score. At Red Roof we are thrilled to read that check-in was easy, the room was clean and the price was good. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

brandy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von OnielRediresponse Specialist am 16. Feb. 2024
Hi Brandy,Thank you for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,RedRoof Management

10/10 – Hervorragend

Cuauhtemoc

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Samantha RediResponse Specialist am 26. März 2024
Thank you for your perfect rating, Cuauhtemoc. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were so glad we earned your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

6/10 – Okay

Meghanne

Aufenthalt von 3 Nächten im Februar 2024
Antwort von OnielRediresponse Specialist am 16. Feb. 2024
Hi Meghanne,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

6/10 – Okay

Kameisha

Verbesserungswürdig: Zustand der Unterkunft
I like the proximity to the airport. I dont normally leave a review because i could careless sometimes. But i stayed here because there was going to be a snowstorm & i wanted to be closer to the airport with less hassle of commuting. First the staff at the front desk when i checked in was very helpful and accommodating. Thanks. When i checked in i notified someone that there was hair under the sheets. The person at the front said that cannot be true because he & someone else stripped the bed & made sure it was ok. Well i guess i must be blind or something. I really wasn't arguing, all i needed was a set of clean sheets to make the bed myself, thats all. Nothing major, i wasnt asking for A KIDNEY. But he said there was no linen here at the location. I have worked in housekeeping for 5 years. I know the ins and outs of housekeeping. You're telling me that not one sheet or extra washcloth was at the property. I spread the two towels from the bathroom on the bed and slept. Put a blouse on the pillow and lay my head. Then i called in the morning & asked for a late check out. The lady (a new person at the front desk) said she can give me 11:30. I went to the front so that she can see my face & be a little bit more lenient. I explained to her that i had a conference meeting starting at 11:30 until maybe 12:15ish She said no, she can only give me until 12 and if i stay pass that she will charge me. She had others coming in at 3 that need the room. Seriously. I didnt even argue
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tianna RediResponse Specialist am 14. Feb. 2024
Dear Kameisha, Thank you for sharing your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. It's great to hear that you were pleased with the close proximity of our location to the airport and that you had a hassle free check in process. However, I am saddened to read that the less than ideal encounter with the staff at check out and the uncleanliness of the bedding hindered your stay. Please accept our apologies for any inconveniences caused. While our goal is to deliver comfortable and clean accommodations for all guests, it appears Red Roof fell short with you, and for that, we sincerely apologize.Nevertheless, we value you as our guest and appreciate your 3/5 score. The staff and I appreciate your comments, as it will only help us to improve.Sincerely,Red Roof Management

10/10 – Hervorragend

Marcus

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Tianna RediResponse Specialist am 11. Feb. 2024
Hello Marcus,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

8/10 – Gut

RODRIGO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
cost friendly, nice staff
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Adraine Rediresponse Specialist am 7. Feb. 2024
Hello Rodrigo, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 4/5 score following your stay. I am happy to read that your stay was cost friendly and that you found staff to be nice. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 – Gut

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We have syayed in the hotel several times.Its a nice affordable hotel.The only thing that would have made the stay better would be a fridge and microwave in the room.Pretty sure its considered an upgrade.All things considered..the stay was fine..and ,@ $81 per night Cdn,also easy on the wallet.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Gabrielle RediResponse Specialist am 3. Feb. 2024
Hello James,Thank you for sharing your feedback with us. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport appreciated your 8/10 rating and your remarks about our nice and affordable hotel. In regard to the amenities mentioned, should you require them in the future, please feel free to explore our various room types and choose the one that best suits your preference.On behalf of Red Roof, we would like to thank you again for sharing with us. It would be our pleasure to have you under our roof again in the future.With appreciation,Red Roof Management

8/10 – Gut

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly and helpful staff. Clean room. Older hotel with no little amenities, but clean and comfortable.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Xao RediResponse Specialist am 25. Jan. 2024
Thank you for sharing your feedback with us, Mark. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport was pleased to know that you were fond of our friendly staff and our clean rooms, despite our location being older.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with more stays going forward.Regards,Red Roof Management

2/10 – Ungenügend

Deborah

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bed bugs!
Bed bugs!!! Woke up inching on arm , sure enough, BED BUGS!!! find another place to stay!! Small rooms,lump soft bed. Very disappointing stay...never again will i at a Red roof!!! Ughhhh!!!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Recordo Rediresponse Specialist am 19. Jan. 2024
Dear Deborah,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Pittsburgh South - Airport. Hearing that you were disappointed in the experience you had with us, due to our room size not to your liking, nor our beds, you also stated you encountered insects which was disheartening to read. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 – Hervorragend

Ross

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
parking for my truck
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Kerry-Lee RediResponse Specialist am 18. Jan. 2024
Dear Ross,The staff and I appreciate your scoring and your participation in our guest survey following your experience with us at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. Iam glad you were able to get parking for your truck. Feedback from our guest is always welcomed here at Red Roof as we focus on providing memorable experiences for them.Thank you again for your feedback. We hope to host you again soon.Sincerely,Red Roof Management

2/10 – Ungenügend

Tiffany

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nishaye RediResponse Specialist am 16. Jan. 2024
Hello Tiffany,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We are sorry you had a less than satisfactory experience, prompting your 1/5 rating. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

6/10 – Okay

claudia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
the hallway was dirty, the room was clean .. the only concern was the smoke smell in the bathroom..
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Xao RediResponse Specialist am 9. Jan. 2024
Thank you for sharing your feedback with us, Claudia. The team at the Red Roof Inn PLUS+ Pittsburgh South - Airport was pleased to know that you were fond of our clean rooms. However, you made mention of the dirty hallway and the poor bathroom smell. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with better stays.Regards,Red Roof Management

4/10 – Schlecht

Paul

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The building needs attention:
The tub drain was clogged and the room was not clean. We are grateful for the establishment allowing pets but much care is needed to this building.
Clogged drain
Dents and cracks
Damage on surfaces
Lamp damage
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Xao RediResponse Specialist am 4. Jan. 2024
Thanks for sharing your feedback with us, Paul. The team at our Red Roof Inn PLUS+ Pittsburgh South - Airport was saddened to see that we failed to provide you with a satisfactory stay. While we were pleased to read that you were fond of our pet policy, it was displeasing to read that this was the impression left with you. You stated that the clogged tub drain and the unclean room hindered your stay. As such, your feedback has been shared with the property as Red Roof aims to continuously improve.I appreciate that you brought this to our attention. We would love to improve the impression left with you on your next stay, should you require lodging in the future. Best wishes,Red Roof Management

10/10 – Hervorragend

Segundo

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect location!
I’m in Pittsburgh on business and I usually travel with 1-2 employees and Red Roof always makes my stay welcoming and smooth. I would always stay here!
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Dannielle Rediresponse Specialist am 1. Jan. 2024
Dear Segundo,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the the convenient location and smooth stay. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Red Roof Management

10/10 – Hervorragend

Shannon

Aufenthalt von 8 Nächten im Dezember 2023
Antwort von Dannielle Rediresponse Specialist am 30. Dez. 2023
Hello Shannon, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 – Hervorragend

Margaret

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sharma RediResponse Specialist am 26. Dez. 2023
Hello Margaret, Thank you for taking a moment to leave a review. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

6/10 – Okay

Christian

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Tianna RediResponse Specialist am 17. Dez. 2023
Hello Christian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 – Hervorragend

Deepak

Aufenthalt von 1 Nacht im November 2023
Antwort von Xao RediResponse Specialist am 16. Dez. 2023
Thank you for sharing your 10/10 rating with us, Deepak. Our staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

6/10 – Okay

Lupe

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Dannielle Rediresponse Specialist am 5. Dez. 2023
Hello Lupe, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

6/10 – Okay

gerald

Aufenthalt von 1 Nacht im November 2023
Antwort von Oniel Rediresponse Specialist am 23. Nov. 2023
Hi Gerald,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating following your stay at the Red Roof Inn PLUS+ Pittsburgh South - Airport. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 – Gut

Courtney

Aufenthalt von 1 Nacht im November 2023
Antwort von Tianna RediResponse Specialist am 11. Dez. 2023
Hello Courtney, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn PLUS+ Pittsburgh South - Airport appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. For future reference, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. We value you as a our guest and welcome your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

2/10 – Ungenügend

Diane

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Do yourself a favor and skip on this hotel. The room smelled like mold and cigarettes. The ac/heatin unit was so disgusting that we didn't even turn it on with fear of what would come out of the vent. The bed sheets were stained/dirty and even the walls were stained. We tried to cancelled our reservation once we say the room and try to book another hotel. There was no available hotel below 490USD a night because of the pittsburgh game so we were stuck there. Very unplaisante and definitely will be the last time booking a red roof hotel.
Antwort von Kerry-Lee RediResponse Specialist am 20. Feb. 2024
Hello Diane, Thank you for your feedback following your stay with us at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. I am so sorry to hear that your most recent experience with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience, and it is troubling to know that you faced such a usual experience. You indicated the room smelled of smoke, the sheets were stained along with other listed concerns. Please know that your voice is of tremendous importance to us At Red Roof and we value your comments which will help us to continuously improve our services and make our guest experiences better. Thank you for sharing your concerns and all the best in your future travels. Sincerely, Red Roof Management

4/10 – Schlecht

Peter

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
the bathroom door was broken, the rooms smelled and was definitely not thoroughly cleaned before check in. would not suggest staying here
Aufenthalt von 2 Nächten im November 2023
Antwort von Linton Red Roof Management Rediresponse Specialist am 15. Nov. 2023
Dear Peter,Thank you for telling us about your recent visit to RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We are extremely sorry your stay was not to your expectations due to the faulty bathroom door and the unpleasant odor mentioned. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

6/10 – Okay

Jamie

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023
Antwort von Linton Red Roof Management RediResponse Specialist am 14. Nov. 2023
Hello Jamie,Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT and I were disappointed to see your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

4/10 – Schlecht

Philip

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Very disappointing. We arrived a few hrs before check in and inquired about checking in early. The woman at the front desk, who was wildly inconvenienced as we distracted her from being on her cellphone, insisted a room wasn’t available yet despite the lot being mostly empty and that we also had to wait for house keeping to release a room. The housekeeper did a hell of a job preparing our room with multiple stains throughout our room. It’s the little touches that you really appreciate when traveling.
Aufenthalt von 2 Nächten im November 2023
Antwort von Linton Red Roof Management RediResponse Specialist am 14. Nov. 2023
Dear Philip,Thank you for telling us about your recent visit to RED ROOF PLUS+ PITTSBURGH SOUTH - AIRPORT. We are extremely disappointed to read that the lack of cleanliness of your room and the wait at check-in hindered your stay. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing to stay under our roof. I do hope that you will return to our hotel, or any of our other brand locations in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

6/10 – Okay

Joseph

Mit der Familie gereist
Very congested
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Saprena

Geschäftlich gereist
Aufenthalt von 1 Nacht im November 2023
Antwort von Devorine Red Roof Management am 12. Nov. 2023
Thanks for sharing this perfect rating of your stay at Red Roof Inn PLUS+ Pittsburgh South - Airport, Saprena. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist