Hôtel près de Plain Hill Pond, Norwich, Norwich

« Staff was fine. Food was ok. Room was good. My main displeasure came because of the smell. They use some kind of smelly products that made my asthma act up. »

« Room very clean, staff very nice. Could hear everything though »

« Les personnels étaient très souriants et répondaient à nos questions. »

« My wife and I were very pleased with our stay. The whole place was super clean. There was a fridge full of water, o.j., creamer, bagel variety and other items to snack on such as bananas, cereal, oatmeal, coffee, tea, etc. We met one of the hosts who was wonderful. Various activities and places to eat listed on a white board. Very organized and helpful. Would highly recommend and will be coming back. »

« This was one of the worst hotel experiences I’ve ever had. The room was filthy. The sheets looked like they hadn’t been washed at all—like the bed had just been made without actually changing them. There was hair and visible stains on the bed, which is completely unacceptable. The entire room smelled strongly of cigarettes, even though it was supposed to be non-smoking. The bathroom door was broken, and overall cleanliness was just terrible. It got to the point where we didn’t feel comfortable...

« We just loved our time at the spa and the hotel. The restaurant and pub were great!! The breakfast was divine. The wait staff in restaurants and the spa people were wonderful- so friendly, fun and helpful!! »

« Il manquait quelques petites choses au déjeuner , petites patates , bacon »

« This is a very good place; clean and safe. »

« The staff was absolutely wonderful. So friendly and kind. The room and breakfast were amazing. Can’t wait to come back and stay again! »

« Petit hôtel très de base mais propre. »

« L’entretien des lieux n’était pas dans un bon état. »

« Very clean rooms , bed was very comfortable. Quite place »

« Après avoir eu la dernière fois une très belle chambre - pour le même prix dispendieux - je me suis retrouvée avec une vieille chambre de qualité médiocre : odeur, grandeur, qualité du matelas, insonorisation, rien de positif. »

« Everything was great »

« Had to change our room 2 times always something broken or missing »

« Awesome »