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Bewertungen von Homewood Suites by Hilton Pleasant Hill CA

3 out of 5
Homewood Suites by Hilton Pleasant Hill CA
650 Ellinwood Way, Pleasant Hill, CA

Bewertungen

9.0

Wunderbar

340 von insgesamt 533 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
128 von insgesamt 533 Gästebewertungen haben eine Bewertung von 8 - Gut" "
43 von insgesamt 533 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 533 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
10 von insgesamt 533 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.2/10

Personal & Service

9.0/10

Ausstattung

9.2/10

Zustand der Unterkunft

8.8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Judy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

10/10 – Hervorragend

Yan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well maintained hotel, friendly staff, good breakfast
Aufenthalt von 5 Nächten im Mai 2024
Antwort von Danyel am 17. Mai 2024
Thank you for staying with us. We will share your feedback with our Team. We are happy to hear you enjoyed your stay. We hope to see you again.

8/10 – Gut

Nicola, Angwin

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Room was a bit grotty
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Danyel am 6. Mai 2024
Thank you for your review of our hotel. We will share your feedback with our Team as we continually work to improve our guest experience. We hope you will consider staying with us again in the future.

10/10 – Hervorragend

Lidan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Danyel am 5. Mai 2024
Thank you for your review of our hotel. We appreciate you staying with us and are happy you enjoyed your stay. We hope to see you again in the future.

10/10 – Hervorragend

ROBERT

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location/people.
Aufenthalt von 1 Nacht im April 2024
Antwort von Dawn Canlas am 2. Mai 2024
Thank you for staying with us and we appreciate your feedback. We are happy to note you enjoyed your stay. We hope to see you again should your travels bring you to the Pleasant Hill, Concord area.

10/10 – Hervorragend

Al

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von Dawn Canlas am 2. Mai 2024
Thank you for staying with us and we appreciate your feedback. We are happy to note you enjoyed your stay. We hope to see you again should your travels bring you to the Pleasant Hill, Concord area.

8/10 – Gut

Robert

Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
N/A
Aufenthalt von 1 Nacht im April 2024
Antwort von Danyel am 28. Apr. 2024
Thank you for staying with us. We are pleased to hear that you enjoyed your stay at our hotel. We hope to see you again in the future.

10/10 – Hervorragend

Diana

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our flight arrived very early but the staff was super accommodating, friendly, and helpful with getting us and our five month old baby checked in early. We have stayed as many places with our newborn but the friendliness of the staff, the service of the facilities, as well as the quality of the breakfast and the room have been by far the best. I wish I could remember the name of the woman who checked us in because she was truly amazing. Will definitely be staying here again when we are in the area!
Aufenthalt von 3 Nächten im April 2024
Antwort von Danyel am 26. Apr. 2024
Thank you so much for your review of our hotel. We appreciate your kind words and will share your feedback with our Team so they may know their efforts are appreciated. We look forward to welcoming you back during your next visit to the Pleasant Hill, Concord area.

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All was great
Aufenthalt von 3 Nächten im April 2024
Antwort von Danyel am 22. Apr. 2024
Thank you so much for your review of our hotel. We are happy to hear that you enjoyed your stay with us. We hope to see you again in the future.

6/10 – Okay

Manuel

Aufenthalt von 1 Nacht im April 2024
Antwort von Danyel am 16. Apr. 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is extremely helpful and accomodating to one's needs and preferences. They remember you and greet you by name each visit, it can be months between reservations, and throughout your stay. Good people.
Aufenthalt von 4 Nächten im April 2024
Antwort von Danyel am 10. Apr. 2024
Thank you for your review of our hotel. We will review your survey with our staff so they may know their efforts are appreciated.Thank you again for your feedback. We value you as our guest and look forward to serving you the next time your travels bring you to the Pleasant Hill area.

10/10 – Hervorragend

Christine

Gut: Sauberkeit und Zustand der Unterkunft
It was a great location and great rooms.
Aufenthalt von 1 Nacht im April 2024
Antwort von Danyel am 8. Apr. 2024
Thank you for your review of our Hotel. We appreciate your feedback and look forward to your next visit.

10/10 – Hervorragend

Pamela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Big rooms
Aufenthalt von 1 Nacht im April 2024
Antwort von Danyel am 8. Apr. 2024
Thank you for staying with us. We appreciate your review of our Hotel and hope to see you again.

10/10 – Hervorragend

Tequisha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice quiet location
Aufenthalt von 1 Nacht im März 2024
Antwort von Danyel am 1. Apr. 2024
Thank you for staying with us. We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 – Gut

Rhonda

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Danyell helped me with check in, she was very nice and helpful!
Aufenthalt von 1 Nacht im März 2024
Antwort von Danyel am 27. März 2024
Thank you for your feedback. I greatly appreciate your recognition of my customer service. We hope to welcome you back again in the future.

6/10 – Okay

Jesse

Geschäftlich gereist
Gut: Personal & Service
Staff was super nice. Not the cleanest room. Toilet was clogged on arrival. Decor and furniture was worn and outdated.
Aufenthalt von 2 Nächten im März 2024
Antwort von Danyel am 24. März 2024
Please accept our sincere apologies for the difficulties you experienced during your stay with us. We will share your feedback with our Team as we continually work to improve our guest experience. We hope you will consider staying with us again in the future.

10/10 – Hervorragend

Christina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the fact that you had to use your room key to enter the property
Aufenthalt von 4 Nächten im März 2024
Antwort von Dawn am 22. März 2024
Thank you for staying with us and we appreciate your feedback. We are happy to note you enjoyed your stay. We hope to see you again should your travels bring you to the Pleasant Hill, Concord area.

10/10 – Hervorragend

Bonnie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place was very nice & clean. The happy hour on Wednesday was an added bonus. I don’t think they should charge for parking.
Aufenthalt von 1 Nacht im März 2024
Antwort von Dawn am 22. März 2024
Thank you for staying with us and we appreciate your feedback. We are happy to note that you have enjoyed our evening social on Wednesday. We hope to see you again should your travels bring you to the Pleasant Hill, Concord area.

6/10 – Okay

Jae, Reno

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Charger didn’t work, Check in person was rude. Breakfast was bad.
Aufenthalt von 1 Nacht im März 2024
Antwort von Danyel am 18. März 2024
Please accept our sincere apologies for the difficulties you experienced during your stay with us. We will share your feedback with our Team as we continually work to improve our guest experience. We hope you will consider staying with us again in the future.

8/10 – Gut

Hue xiong

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
M
Aufenthalt von 1 Nacht im März 2024
Antwort von Dawn am 9. März 2024
Thank you for staying with us and we appreciate your feedback. We are happy to note you enjoyed your stay. We hope to see you again should your travels bring you to the Pleasant Hill, Concord area.

8/10 – Gut

Felecia

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Danyel am 6. März 2024
Thank you for staying with us. We appreciate your feedback and look forward to your next visit.

10/10 – Hervorragend

Asim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Danyel am 18. Feb. 2024
Thank you for your feedback, we hope you felt at home. We look forward to welcoming you back in the future.

2/10 – Ungenügend

Kenneth

What was unique also is what was terrible. I had a problem with my room from the start . First they were overbooked and they put me in a room I did not want. Management never responded to the noise which was caused by their machinery . I was forced to sleep on a sofa bed in the living room because of noise in the bedroom.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Danyel am 18. Feb. 2024
Thank you for your feedback. Please accept our sincere apologies for the difficulties you experienced during your stay with us. Our Engineer on duty went above and beyond to investigate and correct the noise issue reported to us. We hope you will consider staying with us again in the future should your travels bring you to the Pleasant Hill Concord area.

8/10 – Gut

WL

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel. We loved the amenities and the conveniences.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Danyel am 13. Feb. 2024
Thank you for your feedback, we are pleased to note that you were happy with your stay. We hope to welcome you back again in the future.

10/10 – Hervorragend

Stephanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was a decent size and the kitchen area was a huge plus. Also liked that we were tucked back in a neighborhood and not on a busy street but still easy access to the 680 and the 242.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Danyel am 13. Feb. 2024
Thank you for staying with us. We appreciate your review of our hotel. We hope you felt at home. We look forward to welcoming you back should your travels bring you to the Pleasant Hill Concord area.

10/10 – Hervorragend

Judy

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Danyel am 20. März 2024
Thank you for your feedback. We are pleased to hear that you were happy with your stay at our hotel. We look forward to your next visit.

2/10 – Ungenügend

Derrick

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Danyel am 9. Feb. 2024
Thank you for your review of our hotel. Please accept our sincere apologies for any difficulties you experienced during your stay with us. We hope you will consider staying with us again should your travels bring you to the Pleasant Hill Concord area.

10/10 – Hervorragend

M Nurtha

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Danyel am 20. März 2024
Thank you for your feedback. We are happy to note that you enjoyed your stay with us. We hope to see you again soon.

10/10 – Hervorragend

Ted

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good size in the room. A walk-in shower rather than the tub/shower combo. A lot easier to access and use.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Danyel am 9. Feb. 2024
Thank you for staying with us. We appreciate your feedback and are happy to hear you enjoyed your stay. We hope to see you again in the future.

8/10 – Gut

Amara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property is located in a residential neighborhood. It is relatively quiet and easy to reach. It is also about a couple of miles of the 680 Highway. There are several restaurants within a short distance of the property. The property is very clean, both inside and outside. It is relatively quiet during the day and night. The free breakfast is good even though the selections are not much. Check-in is at 3 and check-out at 12 noon. What I don't like is that they charge for parking within the property premises.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Danyel am 6. Feb. 2024
Thank you for your review of our hotel. We appreciate your positive feedback which we will share with our Team. We hope to welcome you back again should your travels bring you to the Pleasant Hill Concord area.

10/10 – Hervorragend

Sarah

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Danyel am 6. Feb. 2024
Thank you for staying with us. We appreciate your feedback and hope to see you again in the future.

10/10 – Hervorragend

Michel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Danyel am 2. Feb. 2024
Thank you for staying with us. We appreciate your review of our hotel. We look forward to seeing you again should your travels bring you to the Pleasant Hill Concord area.

10/10 – Hervorragend

Valtracy

Gut: Ausstattung
Affordable for all the amenities available
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Danyel am 2. Feb. 2024
Thank you for your feedback. It will be shared with our team. We hope to welcome you back again soon.

6/10 – Okay

ahsaki

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I tripped and fell. 0n a rainy day, carrying several items, I did not notice a paver that was several inches higher than the others, tripped and subsequently fell. Though the hotel staff were concerned and offered help after this, I must say that the injuries and treatment I needed as a result, ruined my visit.
Aufenthalt von 11 Nächten im Dezember 2023
Antwort von Homewood Suites Pleasant Hill Concord Management am 31. Jan. 2024
Please accept our sincere apologies for the inconvenience you have experience while a guest at our hotel. Even with all the assistance to make sure the rest of your stay you are comfortable, we know it won't bring back lost time. Again, we are truly sorry and hoping you would come back your way down here.

10/10 – Hervorragend

Hugo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing to complain about!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Danyel am 28. Jan. 2024
Thank you for staying with us. We are pleased to hear that you enjoyed your stay. We hope to see you again in the future.

8/10 – Gut

Marb

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean place to stay and there at your service when needed.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Homewood Suites Pleasant Hill Concord Management am 20. Jan. 2024
Thank you for your kind feedback. It will be shared to our team.

4/10 – Schlecht

Dianna

Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
This lodging does not focus on customer service. Desk help has no assistance power for the guest. Desk help is very unclear of times and shifts for Manger or Asst Manager. Staying during a holiday impacted the situation more. Manager is hard to reach, does not respond to left messages. The cleaning crew seems pleasant and hard working. The breakfast area was well stocked and clean. The room was not deep cleaned since we did find trash behind end tables and the bed was uncomfortable.
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Homewood Suites Pleasant Hill Management am 18. Jan. 2024
Thank you for your review. We have reached out to you in regard to your concern during your stay, as we have explained that the manager is on duty starting at 9am and when we have spoken with you, you said that we have to deal with Hilton guest assistance, so we respect your wishes since you don't want to deal with us the management. If we have known of your issue or the inconvenience of the fire life safety inspection, we would more than happy to arrange something for you. Safety of our guest and staff will always be our first priority, and the state mandated inspection needs to be done, and our apologies for the inconvenience that it causes you.

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Danyel am 18. Jan. 2024
Thank you for staying with us. We hope you enjoyed your stay and look forward to seeing you again.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Family of 6
Homewood Suites is the best place to stay at for our family of 6! There was plenty of space. We love how spacious our room was and not only that but we had free breakfast. The breakfast food taste really good. We are planning at staying in another Homewood Suites for our next trip soon.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Danyel am 18. Jan. 2024
Thank you for staying with us. We appreciate you taking the time to leave a review for our hotel. We are happy to hear that you enjoyed your stay. We hope to welcome you back again should your travels bring you to the Pleasant Hill Concord area.

10/10 – Hervorragend

Jonathan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Danyel am 25. Feb. 2024
Thank you for staying with us. We hope you felt at home and hope to welcome you back again in the future.

10/10 – Hervorragend

Vernon, Rodeo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Danyel am 18. Jan. 2024
Thank you for staying with us. We hope you felt at home and hope to welcome you back again in the future.

10/10 – Hervorragend

Gina

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Homewood Suites Pleasant Hill Concord Management am 18. Jan. 2024
Thank you for staying with us and we appreciate your feedback. We are happy to note you enjoyed your stay. We hope to see you again should your travels bring you to the Pleasant Hill, Concord area.

10/10 – Hervorragend

Reggie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Homewood Suites Pleasant Hill Concord Management am 18. Jan. 2024
Thank you for staying with us and we appreciate your feedback. We are happy to note you enjoyed your stay. We hope to see you again should your travels bring you to the Pleasant Hill, Concord area.

10/10 – Hervorragend

Reggie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Homewood Suites Pleasant Hill Concord Management am 18. Jan. 2024
Thank you for staying with us and we appreciate your feedback. We are happy to note you enjoyed your stay. We hope to see you again should your travels bring you to the Pleasant Hill, Concord area.

10/10 – Hervorragend

Reggie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Homewood Suites Pleasant Hill Concord Management am 18. Jan. 2024
Thank you for staying with us and we appreciate your feedback. We are happy to note you enjoyed your stay. We hope to see you again should your travels bring you to the Pleasant Hill, Concord area.

10/10 – Hervorragend

Ashley

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the experience
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Danyel am 18. Jan. 2024
Thank you for your review of our hotel. We appreciate you choosing to stay with us and are happy to hear you enjoyed your stay. We hope to see you again should your travels bring you back to the Pleasant Hill Concord area.

8/10 – Gut

ROSARIO

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Homewood Suites Pleasant Hill Concord Management am 18. Jan. 2024
Thank you for staying with us and we appreciate your feedback. We are happy to note you enjoyed your stay. We hope to see you again should your travels bring you to the Pleasant Hill, Concord area.

10/10 – Hervorragend

Reggie

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Homewood Suites Pleasant Hill Concord Management am 18. Jan. 2024
Thank you for staying with us and we appreciate your feedback. We are happy to note you enjoyed your stay. We hope to see you again should your travels bring you to the Pleasant Hill, Concord area.

10/10 – Hervorragend

lauren

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Homewood Suites Pleasant Hill Concord Management am 18. Jan. 2024
Thank you for staying with us and we appreciate your feedback. We are happy to note you enjoyed your stay. We hope to see you again should your travels bring you to the Pleasant Hill, Concord area.