The Millstone property has recently been purchased by a developer. It immediately became evident that no real investment has been made in this property for some years prior. There is a rating sign (obscured by overgrown shrubs) displaying 4 crowns but this must have been a historic rating. I noticed a Cleanliness certificate on display in the reception area which was dated June 2016 so wonder if all certificates are up-to-date for this business ???
Disappointed upon arrival at Millstones as the exterior photo on-line showed nicely manicured lawn and property exterior tidy and presentable. Reality was that the lawns had been paved over, and exterior of the property is badly in need of attention, again ivy/plant growth obscuring some windows, grass growing out of the gutter. Entrance lobby dark, uninviting, screaming out for some TLC. Dining conservatory roof was covered by ceiling blinds but you could clearly see a huge amount of dead insects caught between the roof and blinds.
Our room was acceptable and spacious, overlooking the rear of the property, the view of which would have been much enhanced, had the grounds been maintained to a good standard. Lighting in the room was poor - 20watt bulb in the ceiling light. Carpet was not fitted, looked like a poor DIY job. Bathroom décor, especially ceiling was very poor, cracks, cob-webs, very untidy seal around the hand-basin. However, shower was clean and operated reasonably well.