The suite was superb, the hotel was lovely. However, the general running of the hotel needs work. There were several things that were not great during our stay, and were not remedied. A few things broken/not working in the room. Room amenities listed a mini bar - this had nothing in it, and a safe - this was not working.
This is a lovely hotel but does not live up to the 5 stars and for the cost of a suite, I would expect better service. With more care & attention, and more thought, it could be amazing.