Hôtel près de Pottawatomie Park, St. Charles, St. Charles

« Haut standing, mais il faut être véhiculé, sans voiture tout est loin. Mais chambre et petit déjeuner de qualité. »

« Breakfast left a lot of room for improvement- bagels toast English muffins and cold cereal, apples bananas and juice that’s it. Not even yogurt. Stingy with clean towels/ wash rags as well. All in all stay was adequate (8 days) but could’ve easily been better. »

« Have stayed here before. "Renovation " has been going on for 3 years. Great location, average property, some staff are not helpful. Marriott needs to take it over, get the upgrades done, work with staff to improve attitude »

« The staff was friendly, but the cleaning was appalling. The room was incredibly dirty, and I was shocked. »

« It was clean, didnt really see much staff but seemed sufficient and it worked! »

« This Holiday Inn Express just needs some love. The facilities need maintenance. The staff was nice and the room was as clean as it could be. It is time Holiday Inn Express St. Charles for a remodel or even some maintenance on this facility. »

« Personnel très accueillant. Jamais déçu par Hilton. »

« Great staff »

« Was very noisy, between the constant walking around in the room above us, and from what sounded like laundry machines going at night. Staff at front desk was very friendly and helpful though. Updated older building. »

« Room smelled like cigarettes, pillows/towels smelled awful. Extractor in the bathroom didn’t work. The gentlemen in the front with the dark hair was extremely rude upon arrival. Book elsewhere, Police and EMS were there as well. »

« Do you enjoy MOLD? How about cigarette burn? Are you missing a dirty trash filled room from your vacation? How about rude staff? This place will be perfect for you! The price of this place (wouldn’t even consider it a motel let alone hotel) was too expensive for how little care is taken of this property. Don’t waste your time or your peace of mind on booking this atrocity of a stay. Better off grabbing some cardboard and nuzzling up next to a stranger under a bridge than staying here. Wish I...

« My flight was cancelled at OHare. All flights were. So hotel demand was high. Rooms were marked up 3x over normal times, and most were sold out. I settled on this place. Nice clerk. Nice property grounds. Room: mattress good. Sheets good. Blanket and bedspread questionable. Bathroom awful - faucet 100 years old and crusted over, shower was a trickle but warm. Water tastes terrible. Shower drain mostly plugged.. AC ok. For one night, I've been in worse. »

« We stayed at Arista for a family wedding nearby in Wheaton. Room was clean, comfortable beds and pillows, bathroom was great. No top sheets on the bed (Euro duvet covers) which I really liked. Our adult kids stayed on the floor above us and had a nice clothes steamer and Dyson hair dryer in their room (ours did not, but still nice hair dryer). Quiet hotel, great coffee shop and bar attached to the lobby. Helpful and polite staff! Great experience and we would stay there again. »

« We have stayed at this hotel many times and always appreciate the friendly staff—Kelly, in particular, was especially helpful during our visit. The breakfast was okay, though it feels like the quality has slipped a bit compared to past stays. It’s also worth noting that this location hosts quite a few events, so be prepared for the hotel to feel a bit taken over on occasion. Our main issues were with the room comfort and maintenance. The air conditioner is wired to a motion sensor, meaning the...

« All that’s terribly »

« Très bon hôtel d'étape à un prix très intéressant. Nous y avons séjourné de par sa proximité (5 min de route) avec le chicago outlet situé à Aurora. Bonne literie, propreté, personnel accueillant et wifi stable. Le seul bémol est la qualité du petit déjeuner mais il n'y pas de secret pour un séjour à 4 à 70 €. »

« Hôtel neuf, tout était parfait et même le déjeuner inclus était excellent!! Je recommande fortement tout autant que le prix était vraiment abordable! »