Dear Johannes,We are pleased to hear a review from you, but we are even happier to know that being chosen as a Guest of the Day made your stay with us more special. We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague, except the little mentioned thing. We hope that you had a really pleasant stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

Dear Daniel,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Volker,First of all thank you for choosing Panorama Hotel for your stay in Prague – that means a lot to us. Thank you for sharing your experience with us - we would like to frankly apologize for the inconvenience that had occurred during the breakfast, but let me assure you that the mentioned situation does not reflect our common service standards at all, since our staff is well trained, experienced and with passion for hospitality. Once again we are very sorry for the breakfast inconvenience during your last stay, but if there would be an opportunity to welcome you in Panorama Hotel Prague again, we ensure you that your stay will be flawless!Best Regards, Ivan Dvořák, General Manager

Dear Erika,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Nouhaila,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am really sorry you were not fully satisfied with your stay at our hotel, accept please my personal apology for the inconvenience caused. We are constantly working to improve our services and it will be our pleasure to welcome you back again to see for yourself. Should there be anything we could do for you, contact me please anytime. Sincerely yours, Ivan Dvořák General Manager

Dear Clara,First of all thank you for your feedback - we always try to reach the highest level of customer satisfaction, so knowing the opinion of our guests is crucial to us and we are sorry if you felt that not everything was according to your preferences.Thank you for your feedback and once again we are sorry that your stay was not absolutely perfect. If there would be an opportunity to welcome you in Panorama Hotel Prague again, we ensure you that your stay will be flawless.Best Regards, Ivan Dvořák, General Manager

Dear Elsa,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Ronny,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Rayya,We are very pleased to hear such a nice review from you! We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague to the fullest. We hope that you had a really pleasant stay with us and we will do our best to always provide you with a perfect service!Sincerely, Ivan Dvořák, General Manager

Dear guest,let me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Johannes,We are really pleased that you enjoyed your stay in Panorama Hotel Prague and we also appreciate your very nice feedback. Once again thank you for staying with us and hopefully we will have a chance to welcome you back!Sincerely, Ivan Dvořák, General Manager

Dear Sandor,We are really happy to hear such a nice review from you. We really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama Hotel Prague, especially when it comes to the convenient location of our hotel. We would be really pleased to see you soon again!Sincerely, Ivan Dvořák, General Manager

Dear Stefan,We are very pleased that you had an enjoyable stay with us. We appreciate your nice evaluation and mostly that you enjoyed your stay in Panorama Hotel Prague, especially when it comes to our wellness zone. We hope to have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

Dear Martin,Thank you for staying with us and thank you for your nice evaluation!Best Regards, Ivan Dvořák, General Manager

Dear Sabrina,Thank you for staying with us and thank you for your evaluation! We will do our best to improve our services!Best Regards, Ivan Dvořák, General Manager

Dear Ben,First of all thank you for choosing Panorama Hotel for your stay in Prague, but also thank you for your review. We are sorry for the little inconvenience with the missing bottled water in your room - we had immediately let our housekeeping manager know about that. Once again we apologize for that, but sincerely thank you for your feedback, since knowing the opinion of our guests is crucial to us.Best Regards, Ivan Dvořák, General Manager

Dear Vanessa,Thank you for your feedback - we always try to reach the highest level of customer satisfaction, so knowing the opinion of our guests is crucial to us. We are sorry if you felt that the cleanliness in our room needs an improvement - we would definitely appreciate to hear more details from you, since when it comes to cleanliness of our hotel in general, we pay extremely precise focus to that. Once again thank you for your feedback and we are sorry that your stay was not absolutely perfect. If there would be an opportunity to welcome you in Panorama again, we ensure you that your stay will be flawless.Best Regards, Ivan Dvořák, General Manager

Dear Christoph,Thank you for staying with us, we really appreciate your positive feedback!Best Regards, Ivan Dvořák, General Manager

Dear Rainer,Thank you for your review, we really appreciate your positive feedback and mostly that you enjoyed your stay in Panorama to the fullest! We hope that you had a really enjoyable stay with us and that we will have a chance to welcome you in our hotel again!Sincerely, Ivan Dvořák, General Manager

Dear Karolina,We are really happy to hear such a nice review from you. We really appreciate your positive feedback and mostly that you enjoyed your stay in our hotel. We would be really pleased to see you again in Panorama!Best Regards, Ivan Dvořák, General Manager

Dear Mr. Hagemann, let me ask to accept my sincerest apology for misunderstanding with CCs - the refund for you CC (Visa) has been done right now. Would you be so kind to tell me, where did you write your messeges? We would like to avoid similar issiue in the future.With my best regards,Ondrej KotabFront of House Managerondrej.kotab@panoramahotelprague.com

Dear Mr. Lei,we are aware that we have not fulfilled your expectations according to the same review you had posted on a different review platform - we are sincerely sorry for that and we apologize to you since your stay was not what you wished for. The opinion of our guests is crucial to us so we honestly appreciate your feedback and will do our best to make our services and stay with us as great as possible. It would be a pleasure for us to have a chance to welcome you in Panorama again and provide you the best service.Sincerely, Ivan Dvořák, General Manager

Dear Peter,We are really pleased to hear such a great review from you. We sincerely appreciate your positive feedback and mostly that you enjoyed your stay in our hotel. Hopefully we will see you back in our hotel again!Best Wishes, Ivan Dvořák, General Manager

Dear Jan,We are really pleased to receive a review from you. We appreciate your positive feedback and mostly that you enjoyed your stay in our hotel! We hope to have a chance to accommodate you in our hotel again!Best Wishes, Ivan Dvořák, General Manager

Dear Dirklet me thank you for choosing Panorama Hotel Prague for your stay, and for your time to share your feedback with us. I am sincerely pleased that our services met your expectations overall and you enjoyed your stay in Prague and at our hotel. Let me hope for an opportunity to welcome you back. Sincerely yours, Ivan Dvořák General Manager

Dear Marco Paulo, Thank you so much for taking the time to share your experience at Panorama Hotel Prague. All of us are delighted that we could ensure a comfortable stay during your visit. I am sorry the price of parking did not meet your expectations. I can recommend you to check our special offers with parking included. We hope to be able to welcome you back very soon. Kind regards Ivan Dvořák General Manager

Dear valuable guest, We are sorry that your experience in Panorama Hotel Prague did not match your expectations. Thank you for your comment regarding the renovation. I would like to assure you that we are constantly working to improve our hotel and its environment. Also please let me recommend you to check our packages which includes for example wellness or parking so you do not need to pay anything extra in the hotel. Hope you could give us another opportunity to welcome you back and prove that we can serve you better. Kind regards Ivan Dvořák General Manager

Dear Rudolf, We would like to express our apologies that you had a negative experience in Panorama Hotel Prague. We would be more than happy if you can share more details about your stay with us. We sincerely appreciate your patronage, and hope you will give us another chance to serve you! Kind regards Ivan Dvořák General Manager

Dear Rebecca, Thank you so much for your positive rating for your recent visit in Panorama Hotel Prague. I sincerely appreciate you bringing this issue to my attention. Next time, please, do not hesitate to ask our receptionists to send the technician to your room to check the heating. I understand that it was not comfortable at all. But I really hope you could give us another opportunity in the future to welcome you back and prove that we can serve you better. Kind regards Ivan Dvořák General Manager

Dear Raphael, We are sorry that your experience in Panorama Hotel Prague did not match your expectations. On behalf of myself and everyone I work with, we take customer reviews seriously, and hearing that the service was not professional is never what we want to hear. As you can see from our other reviews, we pride ourselves in providing great customer service and we would like to do the same for you. We may not be able to change past but if you give us a chance, we will completely make it up to you. Kind regards Ivan Dvořák General Manager

Dear Peter, Thank you for sharing your experience with Panorama Hotel Prague with us. I am happy that you enjoyed the breathtaking view. However, I am sorry that our restaurant did not meet all your expectations. But I hope you will give us another chance to serve you and prove you that the satisfaction of our guests is on the top of our to-do-list. Looking forward to see you soon. Kind regards Ivan Dvořák General Manager

Dear Michael, thank you for your recent stay in Panorama Hotel Prague and also for the perfect score. I am glad you we were able to fulfill all your expectations and I hope we will welcome you back to our property soon. Kind regards Ivan Dvořák General Manager

Dear Alfredo, We are happy to see that you had a 5-star experience in Panorama Hotel Prague. It is only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Kind regards Ivan Dvořák General Manager

Dear Durak, We are happy to see that you had a 5-star experience in Panorama Hotel Prague. It is only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Kind regards Ivan Dvořák General Manager

Dear Floriana, thank you for your recent stay in Panorama Hotel Prague. We are glad your stay was great and we hope we will be able to welcome you back soon. Kind regards Ivan Dvořák General Manager

Dear valuable guest, We are happy to see that you had a 5-star experience in Panorama Hotel Prague. It is only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Thank you for giving us this proverbial pat on the back, you made our day! Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Kind regards Ivan Dvořák General Manager

Dear valuable guest, thank you for staying with us in Panorama Hotel Prague. Also thank you for giving us perfect score! We are already looking forward to welcome you back in our property. Kind regards Ivan Dvořák General Manager

Dear valuable guest, thank you for choosing Panorama Hotel Prague for your stay. Thank you for sharing your experience with us. I am happy that you enjoyed your stay and also that you tried our relaxing wellness with its amazing view. The opening hours are all the year the same - from 6:30 (7:00 during weekend) until 22:00. I can recommend you to come to Prague during winter season, so you can enjoy the breathtaking night view much longer than during summer. I hope you will come to our hotel again soon. Kind regards Ivan Dvořák General Manager

Dear Elke, Thank you for choosing Panorama Hotel Prague for your stay. And also thank you for giving us the highest possible score. I am glad that you enjoyed your stay and we are looking forward to welcome you back soon. Kind regards Alexandra Hronkova L&D Executive

Dear Ulrich, thank you very much for choosing Panorama Hotel Prague for your stay and I am happy to see that you enjoyed smooth check in and check out and rich and tasty breakfast buffet. Looking forward to welcoming you back soon again. Best regards Ivan Dvořák General Manager Panorama Hotel Prague

Clean double room with a great view of Prague. Unfortunately, the pool area was one floor higher, making it a bit loud, constant noise from the pool area, water and pumping noises. Dear valuable guest, thank you very much for choosing Panorama Hotel Prague for your stay and I am glad to see that you enjoyed your stay with us mainly cleanliness and great view over the city. I am a bit sad that noise from wellness and fitness center harmed your calm stay. I do hope that it will not dissuade you from visiting our hotel during your next trip to Prague since your overall experience was very positive. Best regards Ivan Dvořák General Manager Panorama Hotel Prague

Dear valuable guest, thank you very much for choosing Panorama Hotel Prague for your stay and I am happy to see that you enjoyed your stay with us. Looking forward to seeing you back soon. Best regards Ivan Dvořák General Manager Panorama Hotel Prague

Dear valuable guest, thank you very much for choosing Panorama Hotel Prague for your stay and I am happy to see that you enjoyed your stay with us mainly friendliness and attention of our personnel. I am a bit sad to see that you found our spa area a bit small but I do hope that this inconvenience will not dissuade you from visiting our hotel during your next trip to Prague. Best regards Ivan Dvořák General Manager Panorama Hotel Prague

Dear Ronny, thank you very much for choosing Panorama Hotel Prague for your stay and I am happy to see that you found your stay to your full satisfaction. We do appreciate your positive comments related to good location near metro, convenient room amenities, cleanliness and delicious breakfast buffet. Looking forward to seeing you back soon again. Best regards Ivan Dvořák General Manager Panorama Hotel Prague

Dear valuable guest, thank you very much for choosing Panorama Hotel Prague for your stay and I am happy to see that you enjoyed your stay with us, mainly the view from your room and friendliness and attention of our personnel. I am sad to see that you considered price for New Year´s Eve dinner overpriced. I do hope that we still have a chance to welcome you back in our hotel during your next trip to Prague on the other occasion since there were positive aspects during your stay. Best regards Ivan Dvořák General Manager Panorama Hotel Prague