Hochwertige Bettwaren, Schreibtisch, laptopgeeigneter Arbeitsplatz
Verfügbarkeit prüfen

Bewertungen von Samlesbury Hotel

4 out of 5
Samlesbury Hotel
Preston New Road, Samlesbury, Preston, England

Bewertungen

8.2

Sehr gut

262 von insgesamt 635 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
227 von insgesamt 635 Gästebewertungen haben eine Bewertung von 8 - Gut" "
73 von insgesamt 635 Gästebewertungen haben eine Bewertung von 6 - Okay" "
45 von insgesamt 635 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 635 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

8.4/10

Personal & Service

7.8/10

Ausstattung

8.2/10

Zustand der Unterkunft

7.8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Lara, Bad Arolsen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly British Service
I had a very nice stay at this hotel. Although all personnel I was in contact with were professional and competent, I must laud Chris at the desk for his stellar service and engaging manner. I had some problems prior to my arrival, and - though he couldn't help directly - his compassion on the phone and attentiveness once I arrived were memorable.

8/10 – Gut

Stefan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

4/10 – Schlecht

Nizamuddin

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Vahid

Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

MUSTAFA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
excellent
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Iago

Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

PAUL

Gut: Sauberkeit
I paid for breakfast in advance and paid in full but only continental breakfast was available. When I questioned this the receptionist said they were reviewing the cost but I heard no more
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Iago

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Joe

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent one night stay....no complaints whatsoever. Spacious room, comfy bed, excellent shower. Ate in the hotel with colleagues and we were all happy with the meal and service. Good breakfast to send us on our way.
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Scott

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Awful hotel
Room was cold, light bulbs had blown, remote for the heating did not work. Had to pay a £25 pre authorisation fee even though I said I’d be paying for my food and meals and not booking them to my room. The £25 would then be credited back to my account 3 days after my departure!!!!!! I’m guessing it was the duty manager that I spoke to and was told “not my idea, it’s policy” she then went on to tell me that all hotels do this. Menu in the bar was different to the one in the room and had very little choice, ordered a burger with potato wedges but when my meal came it was with fries. I pointed out the error to be told “the menu is wrong and this is what it is now”. No apology. On the 2nd night the menu had changed again but even less choice. Ordered chicken with chunky chips & onion rings, it came with fries and no onion rings. I pointed this out and the food and beverage manager changed the fries for chunky chips but I was told they had run out of onion rings, I said that if the meal wasn’t complete then I shiver a reduction in the price only to be told very bluntly NO. Buffet style breakfast was like warm at best with little choice. Bar staff were good and help but the management are terrible and unhelpful. AVOID AT ALL COSTS - TERRIBLE MANAGEMENT AND CUSTOMER RELATIONS.
Aufenthalt von 2 Nächten im Januar 2024

8/10 – Gut

Lisa

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were nice and included an iron and iron board. Breakfast was lovely but there was no fruit on offer. However, when i asked for some, it was brought out to me.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Paul W am 18. Dez. 2023
Thank you for taking the time to lodge your feedback following your recent stay with us. I was delighted to read your comments about the room and breakfast. On behalf the team I look forward to welcoming you back very soon.

10/10 – Hervorragend

Andrew

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very Nice Hotel
Very nice hotel with comfortable modern rooms and facilities. Highly recommended.
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Paul W am 18. Dez. 2023
I would like to thank you for taking the time to pass on your feedback following your recent stay here at The Samlesbury Hotel. I am delighted that you enjoyed your experience with us, and we look forward to welcoming you

6/10 – Okay

Shabaz

Verbesserungswürdig: Zustand der Unterkunft

6/10 – Okay

Paul

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Gaynor

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel and staff
Stayed here a few times to break our journey up to Scotland would definitely recommend we will return.
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

NIGEL

Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff friendly and hotel rooms are spacious and comfortable
Aufenthalt von 1 Nacht im November 2023
Antwort von Paul W am 4. Dez. 2023
I would like to thank you for taking the time to pass on your feedback following your recent stay here at The Samlesbury Hotel. I am delighted that you enjoyed your experience with us, and we look forward to welcoming you

8/10 – Gut

Maida

Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023

4/10 – Schlecht

Simon

Aufenthalt von 2 Nächten im November 2023

10/10 – Hervorragend

Jim

Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

marian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very helpful. Rooms were very clean and comfortable. Food was very good. Our stay was very good.
Aufenthalt von 1 Nacht im November 2023
Antwort von Paul W am 13. Nov. 2023
Thank you for taking the time to pass on your feedback following your recent stay with us. I very much appreciate your comments in relation to the staff and services provided. Once again many thanks for your much valued feedback and I look forward to seeing you in the hotel in the near future.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
very nice
friendly staff, very helpful, good food (S&P chips are a must!) will use again, hopefully gym will be back open
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Paul W am 13. Nov. 2023
Thank you so much for your kind review. It is genuinely a pleasure to read and share with the team such fantastic feedback. We look forward to welcoming you back to the at The Samlesbury Hotel again, very soon.

2/10 – Ungenügend

Martin

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Michael

Mit der Familie gereist
The hotel in prime location for motorways etc, The staff where very good and helpful,
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von GM am 6. Nov. 2023
Thank you so much for taking the time to post a review of your recent stay with us. We are very grateful for all feedback we get and I am sure the staff will be very encouraged when they are made aware of what a nice time you had with us. I do hope that we will have the pleasure of welcoming you back to hotel in the future.

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were excellent, bedrooms are getting to the time when they need redecorating although this maybe happening, public areas have obviously been done recently.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von GM am 6. Nov. 2023
Thank you for taking the time to write a review following your recent stay at The Samlesbury Hotel. I was delighted to read your comments with regards to the team and your stay in general and will ensure that they are passed to the team here at the hotel. It is always very pleasing to read such positive feedback and I thank you for taking the time to write. I look forward to welcoming you back to the hotel very soon.

8/10 – Gut

K

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Jackie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

kev

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Colin

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice staff. Clean and good value. Lovely breakfast
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Paul Wadsworth am 30. Okt. 2023
Thank you for taking the time to lodge your feedback following your recent stay with us. I was delighted to read your comments about the team and the quality of our breakfast. On behalf the team here at hotel we look forward to welcoming very soon.

8/10 – Gut

Hugh

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Gurbachan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Shagufta

Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Amanda

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Moder, clean, value for money
The hotel is a 15 minute drive from the centre of preston.... the lobby is modern and clean and the reception staff friendly. Our room was a good size freshly painted and clean, free wifi a bonus. We were disappointed to find the restaurant and fitness suite closed when we arrived, we should have been informed before we got there as we planned on using these facilities and the main reason we chose the hotel. There was no milk with the coffee making facilities and sparsely stocked coffee/tea. The breakfast was delicious.... buffet style, hot and fresh and the restaurant is lovely and staff friendly and helpful. All in all we enjoyed our stay, value for money and booked again for Christmas time, hopefully all facilities will be open then.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Paul W am 23. Okt. 2023
Thank you for taking the time to share your review with us. It was disappointing to read your experience was not 100% satisfactory and for this please allow me to offer my apologies. Your feedback is extremely important to us and is shared directly with the team to enable us to evolve and improve and I assure you we shall make every effort to have the facilities operational on your next visit in DecemberRegards

10/10 – Hervorragend

Patricia

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were very helpful and polite. I had a personal issue and they were extremely empathetic and tolerant. Thank you.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Paul Wadsworth am 23. Okt. 2023
Thank you for posting your kind comments following your stay here at the Hotel. It is always a real pleasure to read such feedback about staff being friendly and only too willing to help. I will certainly convey your kind words to all the team, and I look forward to welcoming you back to the Hotel in the near future

8/10 – Gut

Gavin

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

raudy

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

david

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

mark

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Gavin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
could do with a refurb, looking tired, bottom of bathroom doors have been exposed to water and swelling up. A coat of paint and freshen up wouldn't go a miss
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Liz am 13. Okt. 2023
Good Evening Gavin, Thank you for your comments. I will pass this on to our maintenance team to take a look and fix the issues you raised. I hope your stay was still a pleasant one.

10/10 – Hervorragend

Eva

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Russell

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Jim

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Jim

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Stephen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location
Met friends from Chelmsford for a visit to meet more friends at Preston. The hotel was in a very central place to get to all the local amenities by a short taxi ride.
Aufenthalt von 2 Nächten im August 2023
Antwort von Freya am 18. Okt. 2023
hi Stephen! thank you so much for taking time to review our hotel. we are so pleased to hear that you liked it!

10/10 – Hervorragend

Gul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Daniel

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Place to Stay
I have stayed here a few times. The staff are friendly and the hotel is clean and modern. The rooms are spacious and clean. Comfortable beds and big tv . The food is very good. Great value for money
Aufenthalt von 1 Nacht im September 2023
Antwort von Freya am 18. Okt. 2023
Hi Daniel! thank you so much for taking time to review our hotel and its with pride that we are so pleased you have enjoyed your stay with us.

8/10 – Gut

E

Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Bernadette

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Reception looked lovely and welcoming and staff were very approachable and friendly.
Aufenthalt von 2 Nächten im September 2023