Hôtel près de Prince William Sound, Anchorage, Anchorage

« Super »

« Given a room with serious issues, we were denied a different room upon returning to the front desk . Said we could wait for maintenance to fix AC and bathroom back to room and no maintenance showed. So we decided to leave. Back to desk. Finally, after a private discussion by clerk with a manager ( who did not present themselves ) the clerk said we could get a free breakfast and wait for another room. Terrible customer service, desk clerk seemed to be untrained, management unwilling to be seen....

« You absolutely must stay at Highland Glen Lodge! The rooms are amazing and it is very peaceful. We would definitely return! »

« Maria and Robert were excellent hosts. Breakfast was so well presented and delicious. »

« Very new/clean. Conveniently located. »

« I enjoyed my stay, the information from the host prior to arrival was accurate, the place was clean and spacious. »

« Unfortunately, this place was not what we were expecting. There were some things that prevented the apartment from receiving higher ratings. For example, no screens in the windows plus no AC meant we were hot the entire time. Also, the half bath has no fan, so when nature calls, you share it with the bedroom… especially with the barn doors. Finally, the pictures make it seem like the entire place is yours, but you are no one of four apartments in the home. »

« Checkout time too early to enjoy things. Personnel under trained and really passive. The hôtel was correct but not really worth the price paid. »

« Clean room staff very nice and it’s really good for families, pool was under maintenance but other than great experience »

« Our stay was perfect! The staff – whether at reception, in the bar and restaurant, at the luggage counter or in housekeeping – were patient and understanding despite the language barrier; they were always smiling and friendly, and we left feeling truly delighted! I’m just deducting one star because the booking stated that breakfast was included, but we had to pay for every breakfast (and there was no mention on the menu of what was included or not). Thanks again to the whole team – it was truly...

« Stayed for one night to explore Downtown Anchorage. We liked the location as we were able to walk to the eateries and bike rentals we wanted to visit. The staff were friendly upon check-in and check-out. The only downsides were our room smelled of cigarettes, one of the bed sheets were dirty, the refrigerator hadn’t been cleaned, the curtains weren’t blackout curtains as expected (just regular gray curtains). For a one night stay, we managed, but these cleanliness issues would make us hesitant...

« We found shops nearby »

« Nice barthroom, nice douvle room with confortable beds, with air conditionned. »

« Propre et cuisine bien équipé »