Dear Harry, thank you for your review and stay with us. Until next time! Best regards,

Dear guest, thank you for your review 10/10! We are really glad that we did exceed your expectations. Best regards,

Thank you for your 10/10 review rate!

Dear Michael! Thank you for your stay and review. We are glad that your stay was rated 4 out of 5, on the other we are really sorry that your experience in our breakfast area was not as expected. We already had a meeting with our management team and also hospitality department regarding this issue. We hope that next will be rated 5 of 5, and it will be experiences as expected. Best regards,

Dear Neremin,Thank you for taking the time to share your feedback about your recent stay at Hotel Admiral Ptuj. We value all guest comments as they help us to improve our services and facilities.First and foremost, we sincerely apologise for the inconveniences you experienced during your visit. We understand that your overall experience did not meet your expectations, and for that, we are truly sorry.We took all complaints very seriously. Upon reviewing your reservation and our internal records, we would like to address some of the points you mentioned. There might have been a miscommunication regarding the tourist and promotional tax, we double checked there was written on the site where you booked and also in your reservation confirmation, that you will pay tax upon arrival, this is also very common standard all over the world. We do change this upon arrival, that you have very fast check-out, what our guests reviewed as positive way to do it. Regarding the room allocation, we regret that the initially assigned room did not meet your preferences. It's important to note that the description and images of the room type you reserved were provided by the booking platform - we double checked and the room which you were allocated to was the same as the one on the photos and description.Regarding reported issues with the facilities in your first room/bathroom. Our team immediately checked the reported problem, and despite not finding any blockages or other malfunction, we promptly given you you an upgrade to our 'Superior' room, which features separate bathroom facilities. We apologise if this change did not fully meet your expectations.Regarding the pricing of amenities, this water is free for our guests, what is also written on them. 5 is free promo ticket for casino, which guests can you complimentary in our Casino Admiral Ptuj gaming saloon. We are sorry that there was a miscommunication. As for the breakfast selection, we apologise for not meeting your expectations. We continuously work to improve our breakfast offerings, and your comments will be taken into account as we refine our choices.We truly regret that your experience with us fell short of what you anticipated. Our team is dedicated to providing excellent service, and your feedback helps us in our ongoing efforts to improve.If your travels bring you back to Ptuj in the future, we hope you will consider giving us another opportunity to provide you with an improved experience.Thank you once again for your valuable feedback.Best regards,Miha ArkoHotel Sales Manager

Dear Yachiiyo, Thank you for choosing Hotel Admiral Ptuj during your recent visit to Ptuj, Slovenia. We appreciate you taking the time to share your positive review of your stay with us.We are delighted to hear that you enjoyed your two-night stay with us. Our team takes great pride in providing comfortable and clean accommodations at an affordable price. We are glad to know that you found our hotel comfortable and 5/5 reviewed stay. Our location in the charming town of Ptuj offers easy access to various amenities, such as supermarkets and cafes, making it convenient for our guests to explore the area. We are pleased to hear that you had an enjoyable time sightseeing in Ptuj during your half-day excursion.Additionally, we are glad that our hotel's proximity to Ptuj train station and the bus terminal was beneficial for your travel convenience.Thank you once again for your kind words and positive feedback. It was a pleasure hosting you, and we hope to welcome you back to Hotel Admiral Ptuj in the future.If you have any further questions or require assistance with future bookings, please do not hesitate to reach out to us.Best regards,

Dear Jonathan,Thank you for taking the time to share your feedback about your recent stay at Hotel Admiral Ptuj. We are delighted to hear that you chose our hotel as a quick stopover during your travel to and from the Balkans.We are glad to know that you found our hotel to be a comfortable and convenient option for your stopover. Providing a clean and spacious room at a good price is one of our priorities, and we are thrilled that we could meet your expectations in this regard.Our team takes great pride in offering friendly and accommodating service to all our guests, and we are pleased that you experienced this during your stay.As for our parking facility, we understand how important it is to have a convenient place to park, and we are glad that our parking area just outside the entrance suited your needs.Thank you once again for choosing Hotel Admiral Ptuj for your stopover. We truly appreciate your positive review, and we hope to have the pleasure of welcoming you back on your future travels.If you have any further feedback or require assistance with future bookings, please feel free to contact us anytime.Best regards,

Dear Hallgeir, Thank you for taking the time to share your experience at Hotel Admiral Ptuj. We are thrilled to receive your positive feedback and are delighted that you had a great stay with us.Our team takes great pride in providing excellent service to all our guests, and we are pleased to hear that you found our staff to be very good. We strive to create a warm and welcoming atmosphere, ensuring that your stay is comfortable and enjoyable.We are also glad to know that you were satisfied with our laundry service. We understand the importance of having convenient amenities like laundry facilities, and we are happy that it met your expectations.Thank you for choosing Hotel Admiral Ptuj, and we hope to have the pleasure of hosting you again in the future. Should you have any further feedback or require assistance with future bookings, please feel free to reach out to us.Best regards,

Dear Vernes,Thank you for taking the time to share your experience at Hotel Admiral Ptuj. We are thrilled to receive your positive feedback and are delighted that you had a great stay with us.Thank you for choosing Hotel Admiral Ptuj, and we hope to have the pleasure of hosting you again in the future. Should you have any further feedback or require assistance with future bookings, please feel free to reach out to us.Best regards,

Thank you very much,Kind regardsHotel Admiral Ptuj.

Dear Mr. Knight,we are very sorry that you are disappointed.We will do our best to improve our services.With kind regards,Hotel Admiral PtujJadrana

Dear Angelique! thank you for your review 10/10. Hope next time we will have opportunity to host you again. Best regards,

Dear Stewart, thank you for your stay and great review! Until next time. Best regards,