Hôtel près de Pudsey Leisure Centre, Pudsey, Pudsey

« Terrible communication before arrival led to delayed check in and was the cause of great frustration after a long drive. No understanding or apology from the property management, completely opposite response from hotels.com who did their best to resolve the issue and were very understanding. Entering the property we discovered a loudly beeping smoke alarm which we had to take down and remove the battery to stop the annoying sound. The property needs some maintenance, a broken cupboard door in...

« So i irrived to a bed. Good start. Anne franks attick would be the ritz compared to this. Tv didn't work, heater didn't work, dispite me being advised to plug it in by the lady on reception. This turned out to not be a problem as she worked out how to put the heating on permanently for the next 2 day. Breakfast on the 1st morning wasn’t something id normally spend 7 quid on as it leaked oil from everywhere, i didn't have a 2nd Breakfast as the other guest sitting with his 4 pint cans of Stella...

« I didn't have breakfast. However, whilst the room was tidy the pillows were like concrete blocks. Also the bathroom had damp and fungus because they dont have an extractor fan. The room also are in need of decoration. I paid £89 and i wouldnt say it was worth £30. Disappointed. Whilst the lady on reception was polite and courteous i wont be staying there again. I work in Leeds a few times a year so i will put this on my 'do not use' list of properties. »

« There was very little staff available on the night, there wasn’t an option for any drinks or a bar no restaurant. The room was cold, radiator took ages to warm up and windows didn’t shut properly. On the morning I left I was met by another member of staff who was clearly on something. I should of spent an extra £10 and stayed at a travel lodge. »

« I thought I booked at Leeds Arena premier inn but Hotels.com booked me at premier inn at Wellington, very disappointed »

« Used as a transit stop-over. Plenty of eating options in walking distance. Bathroom needs redecorating to raise overall standard. Manager remote, but good comms. »

« Didnt even get to the property. Wrongly advertised as having free parking. The manager refused to help as unaware to me there is a £100 deposit. Until i paid this . Even though I paid for the room he would not give me any details of the location. So held to ransom . He was polite but unhelpful. I chose this property exclusively because of parking as I cant walk distances and especially with a suitcase. Im still trying to get my money back »

« Belle architecture et personnel tres serviable »

« There were faeces in the toilet, and the bowl was disgustingly filthy. The duvet cover and the spoons were dirty. Because the housekeepers had finished their shift, the receptionist had to clean the toilet bowl and change the duvet. I've stayed at this hotel before in the same room and it was spotless, hence my return there. I definitely won't be staying there again. »