Hotel Puerto Triunfo

« The room itself was clean and well-maintained, which was a positive. ​However, our arrival was slightly marred by an issue: all electrical outlets in the room were not working. Although we initially informed the staff, we unfortunately had to ask a couple of times before the issue was properly addressed. ​Once we pushed for a solution, the staff member who finally handled it was extremely helpful. They quickly ensured the maintenance team fixed the problem completely. The only minor drawback...

« check in was easy. The staff was friendly and service was good. The property was well maintained and modern. It was very comfortable. we were there for 3 days and used the pool everyday. It was also nice that they had a family movie overnight for the families. Only issue was the internet, it would fade in and out and was inconsistent. I would definitely come back again »

« We loved the staff, very pleasant and accommodating. We will definitely be back. Excellent value! »

« Estuve solamente una noche con mi familia. Llegué muy tarde en la noche y me atendió Geraldine en la recepción, quien fue muy diligente y me ayudó a ubicarme rápido para poder descansar. Todo perfecto, gran desayuno. »

« Acceso a Internet, personal amable »

« Hermoso hotel, nos encanto la conexion con la naturaleza, vovleriamos con toda seguridad, lo unica malo es la carretera desde Medellin. »