L'hébergement Grand Park Royal Puerto Vallarta - All Inclusive dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine couverte, 2 piscines extérieures et une piscine pour enfants.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Non, les animaux de compagnie ne sont pas admis au sein de l'hébergement.

À combien s’élèvent les frais de parking ?

Cet hébergement dispose d'un parking sans voiturier gratuit.

Quelle est l'heure d'arrivée à l'hébergement Grand Park Royal Puerto Vallarta - All Inclusive ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : minuit. Aucun enregistrement ne sera effectué en dehors des heures d'arrivée habituelles.

L'hébergement Grand Park Royal Puerto Vallarta - All Inclusive offre-t-il des avantages tout compris ?

Oui, il s'agit bien d'un hébergement tout compris. L'ensemble des boissons et de la nourriture sont incluses et vous aurez la possibilité de vous adonner aux cours de création de cocktails, aux ateliers de cuisine, à l'aquagym et d'autres activités plus encore.

Où se situe l'hébergement ?

Grâce à sa situation en bord de plage, cet hébergement est parfait pour des vacances sous le signe de la détente. Ce complexe touristique de South Zone se trouve à moins de 15 minutes de marche de Baie de Banderas et Plage de Garza Blanca. Également à 10 km de distance : Zoo de Puerto Vallarta et El Eden.

Grand Park Royal Puerto Vallarta - All Inclusive Avis, Prix & Photos 2026

6/10 Satisfaisant

Yanick

Voyage en famille

30 janv. 2025

Les points forts : Propreté et personnel et service

Les points faibles : Infrastructures et conditions de l’hébergement

Soleil inexistant sur la plage avant 14h l'après-midi. Les piscines ne sont pratiquement jamais au soleil. La vue des chambres est superbe, mais toujours à l'ombre. Le staff est courtois.

Séjour de 7 nuits en janvier 2025

10/10 Excellent

Isabel Estive, Montreal

7 janv. 2023

Séjour de 3 nuits en janvier 2023

6/10 Satisfaisant

Victoria

Voyage en famille avec de jeunes enfants

6 janv. 2026

I stayed here at the Grand Park Royal for 7 days. 2 adults & 2 children. I wouldn’t say this is a 5 star resort. -Location: it was along the beautiful mountains on the beach. The waves were a bit rough at times. It was a bit far from town which I wanted. Taxis & Uber pricing varied alot with getting around. Sun takes time to come to the front of hotel but I liked it. -Pools: 2 of 3 pools were ok. 2 big ones, 1 has a swim up bar, and the other was heated. The swim up bar pool was very cold. I barely seen people in it. It felt like a waste. The heated pool was nice. They did volleyball at times with which was a lot of fun. The kid pool was cold but my kids didn’t mind. All pools could use some touch ups. Food: I thought the buffet and seafood restaurant were good for adults. Biggest con was lack of options for kids everywhere other than the pool snacks. They have an Italian & Mexican restaurant for supper. We only went to the Mexican one once as food wasn’t very good and nothing for kids. We weren’t allowed to the Italian one as we had kids, highly disappointing. The server was rude about it. Room: was in 301 at end of hotel, obstructed view but you could see some of ocean. Bed was very hard. We tried to upgrade 3 to 4 times. Kept telling us just to check back but never did it. AC was loud but worked good. Room had a bad smell. Staff: most were very friendly! They work long hours every day. Kids club: weird smell masked with bad cleaner. Different colour band may have helped

Séjour de 7 nuits en décembre 2025

6/10 Satisfaisant

INGRID ZELINDAVETH

Voyage en famille

5 janv. 2026

Les points forts : Personnel et service

Les points faibles : Services et équipements

Las albercas estaban sucias, tambien en la zona vip y jacuzzi que no funcionaba bien aun que te cobran 750 por persona por dia adicional. El buffete y la comida no son buenos y son tiempos de espera largos, reservas no se respetan. Pocos camastros. El personal se porto increible en todo momento muy atentos y agradables.

Séjour de 4 nuits en décembre 2025

8/10 Bien

Juan

Voyage en couple

5 janv. 2026

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The best thing about this hotel are the amazing views

Séjour de 2 nuits en janvier 2026

10/10 Excellent

Dhaval

Voyage en famille avec de jeunes enfants

5 janv. 2026

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Good staff, clean rooms, clean pool, good activities, great zumba instructor

Séjour de 5 nuits en décembre 2025

6/10 Satisfaisant

Steve Wayne

Voyage en couple

3 janv. 2026

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Les points faibles : Services et équipements

The hotel was very nice. All of the staff was very pleasant and polite, including the bell man. Ignacio. One of the things I had a problem with at the hotel was the fact that they left us a bare minimum of towels each day. We didn’t even have face cloths until the sixth or seventh day of our nine day stay. Our major complaint was definitely the quality of the food. Our best experience was the Italian restaurant. The food there was à la carte and top quality Italian food. The lasagna was delicious. The soup was great the salad was always very fresh. All of the other restaurants, we found the food to be subpar. The best seafood at the seafood restaurant was tilapia, which most of us know is a tasteless fish and they did not season. As far as the Mexican food goes, I have had better Mexican food at a just OK restaurant in Arizona. Everything was sauces upon sauces upon sauces. Our favorite food was the club sandwiches that we could order through room service. We did at one point put a complaint in with the front desk, knowing that nothing could be done at that point. Another issue was that the pool was not heated. Next time we book a trip at a hotel with the pool I will make sure that it is heated. There were days that nobody was in the pool except for a few of the children and when the pool warmed up a little bit, it was mostly children in the pool. The adults were not comfortable with the cold water. This was most likely our last trip to Mexico.

Séjour de 9 nuits en décembre 2025

8/10 Bien

Glen

Voyage en couple

1 janv. 2026

Les points forts : Propreté

Les points faibles : Services et équipements

Nice rooms, staff and the Funtastic staff was very friendly and entertaining.

Séjour de 10 nuits en décembre 2025

4/10 Médiocre

Alonso

Voyage en famille avec de jeunes enfants

1 janv. 2026

Les points faibles : Personnel et service et équipements

Pool water to cold. Not to many options for eating, food is not good.. room ok, nice ocean view. staff-poor costumer service..

Séjour de 4 nuits en décembre 2025

2/10 Horrible

Jose R

31 déc. 2025

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

Completely disappointed Hotel is very bad administrative ( Fabian Ulloa ) management is terrible and discriminatory Super rude , expensive and the lobby administrators don’t respect your booking price or room “ quality not what I pay for it or expect ! Never go back again

Séjour de 2 nuits en décembre 2025

10/10 Excellent

Daniel

Voyage en couple

30 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Rooms are amazing and so is the service

Séjour de 4 nuits en décembre 2025

2/10 Horrible

Shuyu

Voyage en famille avec de jeunes enfants

30 déc. 2025

Les points faibles : Propreté et équipements

I am writing this review to document a safety failure my family experienced during our stay and to warn other travelers. Late at night, while my wife, our child, and I were asleep, an unauthorized man entered our room. At that moment, we had no way of knowing that he was intoxicated or had the wrong room. We genuinely believed a break-in was occurring and feared for our safety. His behavior, movements, and loud noises were extremely frightening from the first second. I am physically smaller than the man who entered, which made the situation more intimidating, as my priority was to protect my wife and child. Our child was terrified, and the emotional impact of being woken by a stranger inside the room should not be dismissed, especially for families traveling with children. We recorded a short 13-second video of the incident, and everyone who has seen it said they would be extremely frightened and unsure how they would react in that situation. This should never happen in any hotel. Preventing unauthorized access to guest rooms is a basic responsibility that guests should be able to rely on. What made this experience worse was how it was handled afterward. Despite the seriousness of the incident, neither the hotel nor Expedia took appropriate responsibility, and our refund request was refused. I am not posting this to create drama. I am sharing our experience to warn other guests, particularly families, and to highlight a serious failure in safety and accountability.

Séjour de 4 nuits en décembre 2025

2/10 Horrible

Shuyu

Voyage en famille avec de jeunes enfants

29 déc. 2025

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

During our family stay booked through Expedia, we experienced a serious safety incident. Late at night, while my husband, our young child, and I were asleep, an unauthorized adult entered our hotel room. Police were contacted, and the situation was very frightening and distressing. Hotel staff initially suggested the door had not been locked, which we strongly disagree with, as the door was locked before sleep. Our family was staying in two rooms in different areas of the resort. The incident occurred in an older section, while another family member stayed in a newer area with a different door lock system and had no issues. The following morning, hotel management reviewed surveillance footage and informed us that the issue was related to the door lock, not guest error. We were advised to contact Expedia regarding a refund and were offered alternative accommodations if we chose to stay. However, due to the emotional impact and safety concerns, we no longer felt comfortable remaining and decided to leave early. Before departure, we requested assistance with transportation to the airport but did not receive support. After we left, we were informed that the hotel provided a different explanation and declined responsibility. The inconsistent communication and lack of accountability afterward were disappointing, given the seriousness of the incident. This experience caused distress, and we believe safety concerns of this nature should be handled with greater transparency and care.

Séjour de 2 nuits en décembre 2025

4/10 Médiocre

Todd

29 déc. 2025

Les points faibles : Services et équipements et infrastructures et conditions de l’hébergement

No hot water in room Pool was freezing, no one used it all week. Hot tub was cold all week. Rude staff Never any beach or pool chairs available

Séjour de 7 nuits en décembre 2025

8/10 Bien

Javier Medina

Voyage en couple

29 déc. 2025

Les points forts : Propreté, personnel et service, équipements

Nice and friendly staff

Séjour de 4 nuits en décembre 2025

8/10 Bien

Joel

Voyage en famille

29 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Very nice all inclusive

Séjour de 6 nuits en décembre 2025

4/10 Médiocre

Tanner

28 déc. 2025

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement

The property itself wasn’t bad, the service was terrible, the food was bad, and most of the time we were there we were harassed by staff to talk about their other properties.

Séjour de 6 nuits en décembre 2025

6/10 Satisfaisant

Michael Sheinman

Voyage en couple

28 déc. 2025

Les points forts : Propreté et équipements

- Entertainment was lacking. Volleyball net wasn't available in every day. Schedule wasn't followed. The schedule showed an activity at one time, but sometimes the activity got scheduled. There wasn't much dancing in the evening. - Although this is something that cannot be changed, it is worth noting that the hotel is positioned in a way that the building blocks the sun off the beach during the majority of the morning in early afternoon, up until around 1 PM, so you can only really enjoy the sunshine and the beach around 1:30 ish. -The building is quite small, so there isn't really anywhere to walk around to enjoy a beautiful garden or anything like that. - The food is good in the restaurants. However, the restaurants cannot be reserved. And sometimes we've had to wait up to 2 hours. - The water next to the beach is clear. But the shore gets deep very quickly, and the waves are very strong, so it's difficult to just relax and enjoy the water unless you go in deeper.The good news is that there was no currents, so you don't get carried away. - The service, here was excellent. Room was cleaned every day. People are very helpful and friendly. - Spa has massage but no mani/pedicure services. - The views out of all the rooms are ocean view and it's absolutely stunning.You can see all of the ocean plus the city and some nature. - 2 of the elevators were broken they only got fixed after 5 days. - Gym was good

Séjour de 11 nuits en décembre 2025

4/10 Médiocre

Jenny

Voyage en famille avec de jeunes enfants

26 déc. 2025

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement

La playa es muy bonita, pero el servicio de parte del lobby no fue el mejor. La comida no estuvo nada buena asta el último día que hibamos a salir estuvo mejor. El show de circo estuvo muy bonito y si gustan una playa bonita y no es tan importante la comida recomiendo quedarse.

Séjour de 2 nuits en décembre 2025

10/10 Excellent

Gabriela Biridihana, guadalajara

Voyage en groupe

24 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Un hotel con las mejores vistas al mar me encanta este hotel

Séjour de 1 nuit en décembre 2025

10/10 Excellent

Gabriela Biridihana, guadalajara

Voyage en groupe

24 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Hotel muy cómodo limpio áreas comunes en buena condiciones la playa es un espectáculo a la vista

Séjour de 2 nuits en décembre 2025

8/10 Bien

micheal gary

22 déc. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Friendly staff

Séjour de 13 nuits en novembre 2025

8/10 Bien

Beatriz Angélica Jiménez, Nicolás Romero

20 déc. 2025

La comida es muy buena, el servicio del personal del hotel fue muy bueno. Lo malo son las personas que te intentan vender una membresía, están por todos lados, y son muy invasivos,

Séjour de 4 nuits en décembre 2025

8/10 Bien

Mauricio

Voyage en groupe

20 déc. 2025

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

Amabilidad del personal, especialmente en recepción el Sr. Marco. Habitación cómoda y agradable.

Séjour de 1 nuit en décembre 2025

2/10 Horrible

osmar

Voyage en famille avec de jeunes enfants

17 déc. 2025

Primero que todo nos hicieron un cargo extra a la entrada del hotel de $15,000 El hotel le hecha la culpa a Expedia y expedia nunca contesto y nos tocó pagarlos de los cuales nos exigieron parte en efectivo y el resto a una sola exhibición con tarjeta El agua de las albercas totalmente helada, el todo incluido realmente no te incluye todo ya que muchas areas tienen costo extra Lo bueno fue la comida, la atención de los meseros y la playa totalmente limpia y muy bonita Cómo sugerencia tengan cuidado con sus pertenencias dentro de la habitación ya que se nos perdió dinero durante la hora de la limpieza y nadie se hizo responsable En puntaje le doy un 6/10 y eso que lo que lo salvo fue la playa

Séjour de 6 nuits en décembre 2025

Grand Park Royal Puerto Vallarta - All Inclusive

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Family Suite -6 guests- Standard with Ocean View

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