Hôtel près de Raleigh Mall, Beckley, Beckley

« Good hotel, right along the interstate. We stayed here to visit the national park. »

« My wife waited a long time for yogurt machine to be refilled Coffee was empty when we went to leave Staff seemed overwhelmed There was a lot of running around the halls late into the night The fire alarm woke me earlier than planned and then went off two more times »

« Check in was quick and easy and staff was very friendly. Hotel is very clean and freshly renovated. Only downside was the breakfast, not as many selections as other hotels but sufficient. We would stay here again. »

« My wife and I recently stayed at your property during our first visit to West Virginia, and unfortunately the condition of the room fell far short of what we expected for a $300+ stay. When we checked in, we found: Mold in the bathroom Mismatched sink handles that both turned the same direction Visibly filthy walls with peeling wallpaper Pillows stained a dark brown shade, clearly not clean Only one working elevator, which was constantly backed up Non-functioning ice machines on our floor I’ve...

« Dirty and dated. »

« The bed was comfy, that was about it, had a funky smell when we walked in the lobby. The room had a smell but not as bad as the lobby. Needs a major renovation, and they need to spend some more time cleaning. »

« Hotel is in a fantastic location to see many local sites and the New River Gorge. The staff are friendly. The WiFi is sketchy and cuts out a lot, and the breakfast is more than a little underwhelming. Breakfast is supposed to be served until 10 am, but we got there at 8:30 am and there was nothing much to eat. The coffee is machine coffee, but there are Keurig machines in the rooms - so you can bring your own coffee. »

« Très propre »

« staff was very helpful and even got us checked in a little early. room was nice and clean »

« The staff was exceptional. They were doing the best they could to keep up. Hotel was near sold out and it was obviously understaffed. Grime everywhere, crumbs in carpet, broken floor tiles in bathroom, large stains on furniture and bedding. We moved a chair to play cards and there were hair products under it that had definitely been there for months, given all of the dust/hair/dirt on them. There were teenage girls (approximately 14-15 years old) working... running towels and blankets to...

« Bed not ready, no blanket. Cigarette holes burned in sheets put on bed. Shower was horrible, shower head needs to be replaced. Ice machine broken. Waited well over hour for a blanket. Room smelled badly like stale cigarette smoke. Toaster at continental breakfast was also broken. »

« Property in need of some TLC...suggest a coffee maker in rooms or available in lobby; no clock in room....no guide for tv...no eggs or fruit available at breakfast...just the little things that add to the stay. »

« Shower head need changing bc of leak but great »

« Although the clerk on arrival was very quiet, the staff in general was very friendly. Breakfast options were good and well stocked. We enjoyed the hot chocolate, coffee, and tea in the lobby upon arrival. »

« Personnel était très cordial et une petite mention spécial "Good luck" était afficher à la cafétéria pour la course Spartan. J'ai trouvé ça très gentil d'avoir ajouté cette petite pensée. Le service au chambre était parfait. »

« Great place for short stat on the road. »

« On sent bien que les proprietaires essaient de faire des efforts pour rendre l’endroit accueillant mais il y a tellement de travail. Nous ne somme pas resté la chambre sentait vraiment le tabac et pourtant c’etait une non fumeur (en tout cas dans notre reservation). Il y avait en effet comme on peut le lire ailleurs des insectes et nous ne sommes pas fan de partager notre lit avec. Il a fallut a plus de 20h trouver un nouvel hôtel. Experience décevante. »

« Parfait pour un séjour en famille paradis pour les golfeurs rien a redire ... Préférez le grille plutôt que le Resto piscine super personnel super »