Hotels | Remera, Kigali

„Luma & Lua! Unique is an under statement, service delivery was top-notch, the stay was worth every dollar i paid. I am definitely recommending to family and friends and this will be my go-to place whenever i'm in Kigali. Thanks :)“

„Great place “

„This property has potential but needs improvement in several areas. The staffed were friendly. The breakfast lacks variety, as it only includes one tea, one slice of bread or chapati, and one fruit. Additionally, mosquito nets are not provided unless you ask for them. With a few improvements, the experience could be much better.“

„The AC barely work and it was always hot. When I mentioned my Expedia gold reward for a room upgrade, they didn’t know what I was talking about. On my last day, they was trying to rush me out my room for someone else. They also charged you for everything.“

„Sehr sehr sauber. Gute essen sehr gute service. Ich bin sehr zufrieden“

„Servizio“

„La chambre était propre et le lit très confortable. Le personnel est particulièrement chaleureux et accueillant “

„Staff at the hotel are excellent! I booked a 1-week stay here because my Airbnb was cancelled at the last minute. They serve a modest complimentary breakfast every morning in their restaurant that is located inside the hotel. They provide currency exchange at the front desk. Housecleaning is performed everyday by women who do an excellent job. The exercise room is nothing like advertised. It consists of 2 old treadmills inside of what looks to be an abandoned storage room. They said that self ...

„Always good service but some things didn’t work properly (eg only cold water in the sink, but shower was hot) “

„Lugar não atende, ao meu ver, o standard da Hoteis.com! Manutenção zero!! Tudo quebrado! O espelho do banheiro onde fiquei estava quebrado, saiu da parede, estava no chão, sem falar da situação do chuveiro e portas do “box”! Quando chegamos havia chovido e tinha água dentro do quarto, a moça que nos recebeu teve que usar rodo para tirar a agua… roupas de cama sujas, tv no quarto, porém não funciona porque não tem tomada, aliás tem apenas uma tomada no quarto que é usada para o repelente ...

„Wellness and massages were very good! Very, very friendly staff, specially at the restaurant!! Very good gym!“

„Nichts hat mir gefallen.“

„It was a goid stay overall and i had my birthday on 30th April. My friends liked the place and would come back in the future“

„Great room, great story taff members“

„The photos for the facility in the expedia app and level is incongruent to the price. There is no hot shower, the rooms are old with limited space. The bathroom is so tiny and had poor drainage. The internet was also poor. This facility should be rated at 1 star as it lacks major services and has limited choice of breakfast. There should be a price review as it is expensive for the services it can offer. Real photos should also be taken to enable travelers make informed choices since they ...

„The staff was amazing, but the pool had no water in it and the playground was right outside our room so even at 10 pm when we had an early morning flight we could not sleep with all the yelling so it“