3 Restaurants, Frühstück, Mittagessen, Fisch und Meeresfrüchte
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Bewertungen von Best Western Plus Boomtown Casino Hotel

2.5 out of 5
Best Western Plus Boomtown Casino Hotel
2100 Garson Road, Verdi, NV

Bewertungen

7.6

Gut

318 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
327 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
180 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
98 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
78 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.0/10

Sauberkeit

8.0/10

Personal & Service

7.6/10

Ausstattung

7.6/10

Zustand der Unterkunft

7.6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Haley, Hotel Supervisor am 12. Juni 2022
Thank you for taking time to share your feedback with us! We appreciate your business. Your comments help our continuous improvement. Thank you for choosing Best Western Plus Boomtown Casino & Hotel.

8/10 – Gut

Roger

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Kaylee Guest Services Lead am 19. Juli 2019
Thank you for the great rating!

8/10 – Gut

Luz

Mit einer Gruppe gereist
There’s nothing that I don’t like, it’s just that it’s kind a old hotel for me.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Haley, Hotel Assistant Manager am 19. Mai 2024
Thank you for completing the survey regarding your recent stay at our property. We are currently planning a renovation of our hotel. We are still a few months away from renovations, but we are very excited to get started! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 – Ungenügend

Aaron

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
Hotel did not honor my requestnfor a non smoking room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Haley, Hotel Assistant Manager am 19. Mai 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At the time of check-in, we did not have a non-smoking suite available. If we had a non-smoking room available, we would have happily placed you in this room instead. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Gut

KARLTON

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Haley, Hotel Assistant Manager am 18. Mai 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 – Schlecht

Karisa

Verbesserungswürdig: Zustand der Unterkunft
Low budget all around
Aufenthalt von 1 Nacht im April 2024
Antwort von Haley, Hotel Assistant Manager am 3. Mai 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Okay

crystal

Aufenthalt von 3 Nächten im April 2024
Antwort von Haley, Hotel Assistant Manager am 19. Mai 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Hervorragend

Connie

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s not as busy as other casinos and it has a play area for the kids with very good deals.
Aufenthalt von 1 Nacht im April 2024
Antwort von Haley, Hotel Assistant Manager am 28. Apr. 2024
Thank you for completing the survey regarding your recent stay at our property. We are so happy to hear you had such a pleasant experience with us! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Gut

Kirk

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Haley, Hotel Assistant Manager am 24. Apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Hervorragend

Javier C

Gut: Personal & Service
No
Aufenthalt von 1 Nacht im April 2024
Antwort von Haley, Hotel Assistant Manager am 17. Apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Gut

William, Las Vegas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The discount coupons given at check-in were not redeemable. We checked in at about 5:45 pm and went to dinner at the steakhouse and were told the dinner coupon was only valid from 4 to 5:30 We arrived at the steakhouse at 6:30. I thought that this was a cheap come on. I was directed to parking which was not available. Parked some distance to the hotel. Staff as nice and always greeted us. Hotel and Casino were clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von Haley, Hotel Assistant Manager am 14. Apr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. The steakhouse 'coupon' that was provided at check-in, is a flyer to inform you of the special. There is specialty pricing available from 4:30-5:30 pm. Once it is after 5:30, the pricing raises, but the special is still available to order. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Hervorragend

Tracey

The greeter meet us in the parking lot , he was fabulous , walked us through the property.
Aufenthalt von 1 Nacht im April 2024
Antwort von Haley, Hotel Assistant Manager am 14. Apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 – Schlecht

Christine

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The room assigned was faraway from the casino and restaurant. The furnitures were beat up and no end table at either side of the beds. No carpet on the floor and refused to change to a room with carpet.
Aufenthalt von 4 Nächten im April 2024
Antwort von Haley, Hotel Assistant Manager am 12. Apr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to the appropriate departments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Gut

Mary

Gut: Sauberkeit
Aufenthalt von 3 Nächten im April 2024
Antwort von Haley, Hotel Assistant Manager am 10. Apr. 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Okay

Vassili

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
There were two boxes of left over food in the room when we checked in, which made the room smell terrible. The alarm clock went off at 5am in the morning and woke up us whole family, we were not able to fall back to sleep afterwards.
Aufenthalt von 1 Nacht im April 2024
Antwort von Haley, Hotel Assistant Manager am 10. Apr. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to our housekeeping team. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Gut

brian

Aufenthalt von 1 Nacht im April 2024
Antwort von Haley, Hotel Assistant Manager am 5. Apr. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 – Schlecht

Brad

Gut: Ausstattung
Loved the place but the beds were extremely uncomfortable and i could here the neighboring room loud and clear. We had the two room double king room and thought by upgrading we would have had a better experience. Dang.
Aufenthalt von 1 Nacht im März 2024
Antwort von Haley, Hotel Assistant Manager am 20. März 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to the appropriate departments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 – Schlecht

Eric

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Strange ventilation problem. Pete and Roy weren’t able resolve problem. Had to move once it was so noisy. The second room was fine for one day but also started making noise too but not as bad as the first room. It was a vibration rattling type of sound. I heard the noise from many areas . It seems to be only near the pool. Steakhouse was nice. Food and service was very good
Aufenthalt von 3 Nächten im März 2024
Antwort von Haley, Hotel Assistant Manager am 20. März 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will be passing along your comments to the appropriate departments. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Gut

Catherine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location.
Aufenthalt von 3 Nächten im März 2024
Antwort von Haley, Hotel Assistant Manager am 6. März 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Hervorragend

yon, ninilchik

Gut: Ausstattung
enjoyable and easy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Haley, Hotel Assistant Manager am 1. März 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Okay

Jacob, Millbrae

Mit einer Gruppe gereist
Gut: Personal & Service
Staff was super nice. just your average hotel
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Haley, Hotel Assistant Manager am 28. Feb. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Hervorragend

Logan

Aufenthalt von 3 Nächten im Februar 2024
Antwort von Haley, Hotel Assistant Manager am 20. März 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Okay

KImberly

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Haley, Hotel Assistant Manager am 21. Feb. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Hervorragend

Lee, Meridian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff is exceptionally nice! Free drinks at table games is sweet. I didn't like our room with two connecting doors and one noisy neighbor, but I'll know next time to book through the hotel at a lower than Expedia room rate a better room.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Haley, Hotel Assistant Manager am 21. Feb. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Okay

Jeffrey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room decor is ok, mattress was a little janky could use an update. Some table games were closed. When I inquired about it they said they were short staffed. Wanted to go to the steakhouse but it is closed on Monday and Tuesday. Ended up going to the grill house, food was ok, staff was great but ambiance not so much.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Haley, Hotel Assistant Manager am 15. Feb. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 – Okay

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
AC in the room working like a "Tractor" ,
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Haley, Hotel Assistant Manager am 14. Feb. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Hervorragend

Edgar

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Haley, Hotel Assistant Manager am 20. März 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 – Schlecht

Heather

Mit der Familie gereist
Gut: Personal & Service
Smoking environment
Didnt sleep well due to smoke smell even in rooms. Near indoor pool and very loud. Hard to breathe if any resp issues or kiddos.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Haley, Hotel Assistant Manager am 28. Jan. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Hervorragend

Gregory

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Peets coffee and milkshakes at Mel’s
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 26. Jan. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Gut

james

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Haley, Hotel Assistant Manager am 26. Jan. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Gut

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Haley, Hotel Assistant Manager am 26. Jan. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

4/10 – Schlecht

Robert

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service
The property smells like a kennel, had to let hotel managers know there was dog poop in hallway of suites. When we got there we were told they didn’t have the 2 rooms I reserved only 1, and there was a $100 refundable deposit for each room. So disappointed with this facility.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Haley, Hotel Assistant Manager am 26. Jan. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Hervorragend

Kimberly

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk agent was friendly. Room was ok. Toilet doesn't flush properly and the heater is loud but otherwise room was good. I stayed because of the snow. Cant get over the summit. Will be back to visit another day.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Haley, Hotel Assistant Manager am 26. Jan. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 – Ungenügend

Haichao, Nashville

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Haley, Hotel Assistant Manager am 28. Jan. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Hervorragend

ILIF

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 26. Jan. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Okay

ching-yao

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Haley, Hotel Assistant Manager am 26. Jan. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Gut

Andrea

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Tight squeeze
The stay there is very convenient and nice however it was a little to small for walking around and the bathroom was very tight. In our room the air conditioner wasnt working properly it jad toceither be off or on jigh. If it wasnt a loudvscreeching and banging noise radiiated the whole time.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 26. Jan. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 – Ungenügend

Jennifer

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything horrible! Dont stay here you will regret it always
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 28. Dez. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Hervorragend

salena

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Love this place
The stay was wonderful very helful and friendly staff i will differently stay again my family and I love boomtown
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 28. Dez. 2023
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Okay

Yu

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 28. Dez. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Hervorragend

Zhen, Fremont

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place, will definitely come back.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 28. Dez. 2023
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Hervorragend

Xing

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 28. Dez. 2023
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Hervorragend

Yolanda

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 28. Dez. 2023
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 – Okay

James

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 28. Dez. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Gut

domingo d

Antwort von Haley, Hotel Assistant Manager am 7. Feb. 2024
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Hervorragend

Gregory

Mit Haustieren gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Cozy fun and has Peets coffee inside
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 28. Dez. 2023
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 – Gut

Lealand

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice birthday getaway
Birthday trip and had a great time! Successful at gambling, friendly cocktail servers and checked frequently. Very friendly employees. Beds were a little bouncy was our only complaint. Will come back.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 28. Dez. 2023
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Hervorragend

Christina

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 28. Dez. 2023
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 – Hervorragend

Jesse

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 28. Dez. 2023
Thank you for completing our survey. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 – Ungenügend

ron

Mit dem Partner gereist
I booked this room because the place has a pool, when I arrived they told me the pool was down for repairs. I am very dissapointed that they did not mention this on the website!!!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Haley, Hotel Assistant Manager am 28. Dez. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.