THE REASON FOR THE LOWER SCORE: WITHIN 30 MINUTES OF LEAVING AND HEADING EAST TO OUR DESTINATION, I REALIZED I HAD LEFT 2 OF MY 32 OZ CUSTOM PAINTED STAINLESS STEEL WATER BOTTLES IN THE REFRIGERATOR IN OUR ROOM. I CALLED, LEFT A MESSAGE ON THE LOST & FOUND VOICEMAIL SAYING I WOULD BE RETURNING ON MONDAY, MARCH 11 AND WOULD LIKE TO PICK THEM UP. WHEN I CAME IN ABOUT 10:30 AM MONDAY, THE MAN AT THE FRONT DESK WAS DISBELIEVING AND UNHELPFUL. KEPT ASKING THE SAME QUESTION ABOUT 5-6 TIMES, DID SOMEBODY CALL YOU BACK? HE WAS ACTUALLY A LITTLE RUDE ABOUT IT. WHY WOULD YOUR HOTEL HAVE A LOST & FOUND VOICEMAIL BOX, IF NOBODY IS GOING TO CHECK IT? OR HAVE AN ACTUAL LOST & FOUND? WHAT HAPPENED TO MY WATER BOTTLES - DID THEY GET THROWN IN THE TRASH OR TAKEN HOME BY SOMEBODY IN HOUSEKEEPING?