Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
577 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
577
298 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
298
78 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
78
22 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
22
28 von insgesamt 1003 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
28
9.0/10
Sauberkeit
9.0/10
Personal & Service
8.4/10
Ausstattung
8.8/10
Zustand der Unterkunft
8.6/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Terri
Mit dem Partner gereist
23. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was very welcoming and clean. Staff were courteous & helpful. The rooms were clean. Breakfast was great as you could both hot & cold.
Terri
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 24. Mai 2024
Dear Terri,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our hotel welcoming and clean, and that our staff provided courteous and helpful service. We're glad you enjoyed the cleanliness of the rooms and the variety of options at breakfast. We appreciate your kind words and hope to welcome you back again soon!Sincerely, Hotel Manager
10/10 – Hervorragend
Roberto C
22. Mai 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excelente servicio
Roberto C
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 22. Mai 2024
Dear Guest,Thank you for your wonderful review and for rating us 5 out of 5! We are delighted to hear that you found our service excellent. Your positive feedback is greatly appreciated and motivates our team to maintain high standards. We look forward to welcoming you back soon.Sincerely, Hotel Manager
8/10 – Gut
Jan
20. Mai 2024
Gut: Sauberkeit und Personal & Service
Jan
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 21. Mai 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear you enjoyed your stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
10/10 – Hervorragend
GIDEON, SILVER SPRING
18. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay
GIDEON
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 20. Mai 2024
Dear Guest,Thank you for your excellent rating and positive feedback! We're delighted to hear that you had a great stay with us. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back again soon.Sincerely, Hotel Manager
10/10 – Hervorragend
Heath
Mit der Familie gereist
9. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Parking was a little limited. But very clean and nice breakfast.
Heath
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 10. Mai 2024
Dear Guest,Thank you for your positive review! We're glad to hear that you found our hotel clean and enjoyed the breakfast. We apologize for any inconvenience regarding limited parking. Your feedback is valuable, and we'll take it into consideration to improve our services. We appreciate your input and hope to have the opportunity to welcome you back for another enjoyable stay.Sincerely, Hotel Manager
10/10 – Hervorragend
Michelle
9. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Michelle
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 10. Mai 2024
Dear Guest,Thank you for your excellent rating! We're delighted to hear that you had a wonderful experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon.Sincerely, Hotel Manager
8/10 – Gut
Allen
Geschäftlich gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
7. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place to stay
Allen
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Manager am 9. Mai 2024
Dear Guest,Thank you for your review. We're glad to hear that you found our hotel to be a good place to stay. If there's anything we can do to make your next visit even better and earn that fifth star, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager
8/10 – Gut
Keith
6. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Keith
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Manager am 9. Mai 2024
Dear Guest,Thank you for your review. We're pleased to hear that you had a positive experience during your stay. If there are any areas where we can improve and earn that extra star on your next visit, please let us know. Your feedback is valuable to us, and we hope to welcome you back soon.Sincerely, Hotel Manager
10/10 – Hervorragend
Elizabeth
30. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bed was comfortable. Black out blinds provided. Breakfast had many options. Good 2star hotel. Creepy people on bench outside at 11pm but weren’t making a ruckus.
Elizabeth
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 1. Mai 2024
Dear Guest,Thank you for your fantastic review! We're delighted to hear that you had a comfortable stay with us and enjoyed our amenities, including the comfortable bed, blackout blinds, and breakfast options. We appreciate your feedback about the ambiance outside, and we'll ensure the safety and comfort of our guests is a top priority. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
8/10 – Gut
Mary
26. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Mary
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 29. Apr. 2024
Dear Guest,Thank you for your feedback and rating. We're glad to hear that you had a positive experience during your stay. If there are any areas where we could improve to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager
10/10 – Hervorragend
Windy
26. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and easy check in with clean room!
Windy
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 26. Apr. 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your positive feedback. We're delighted to hear that you had a nice and easy check-in experience and that you found your room to be clean. We appreciate your review and hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely, Hotel Manager
10/10 – Hervorragend
Melissa
Mit dem Partner gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed here for the Blue Ridge Marathon. Location was so convenient to the downtown starting area. They had ice water right by the front door which was awesome to stay hydrated. The front desk staff was so helpful and fun. The two gentleman who checked us in on Friday were there when we got back from the race and were genuinely interested in how we did! Back in our room, the shower had the best water pressure ever and made our post-race shower the best experience. The beds were comfy with the squishiest pillows. The breakfast the next morning was very good but the waffles specifically were delicious. We were huge fans of the coffee!!! No one says hotel coffee is good but I am saying this hotel coffee was GREAT! We had an awesome experience at this hotel and will definitely stay again next year! The only downside I can think to mention is that the bathroom is a sensory nightmare if you hate loud noises. The fan is attached to the overhead light and it’s so loud, and the toilet flushing sounds like a rocket taking off. But if those are my only complaints, I’d say it’s a great hotel!
Melissa
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 22. Apr. 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you had such a fantastic experience during your stay for the Blue Ridge Marathon. We're delighted that our convenient location, attentive staff, comfortable beds, refreshing shower, and delicious breakfast contributed to making your stay memorable. We're especially pleased that you enjoyed our coffee! Your feedback about the bathroom fan and toilet noise is duly noted, and we'll explore ways to address this for a more pleasant experience. We look forward to welcoming you back next year!Sincerely, Hotel Manager
8/10 – Gut
jing
18. Apr. 2024
jing
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 20. Apr. 2024
Dear Guest,Thank you for your review, Jing! We appreciate your feedback and are glad to hear that you had a positive experience during your stay. If there are any specific areas where we can improve and earn that extra star next time, please don't hesitate to let us know. We value your input and hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager
10/10 – Hervorragend
Sergei
Mit der Familie gereist
17. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel, very clean rooms, very professional personnel, and very reasonable price. We try to stay at Comfort Inn when we go to Pittsburgh, that was one of the reasons to select the one at Roanoke, plus friends recommendations, and we are completely satisfied with our choice. Thank you!
Sergei
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 17. Apr. 2024
Dear Guest,Thank you for your perfect rating and glowing review! We're thrilled to hear that you had a wonderful experience during your stay with us. It's great to know that our hotel met your expectations in terms of cleanliness, professionalism, and value. We're honored to be your choice when visiting Roanoke, and we're delighted that you were completely satisfied with your stay. We appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager
8/10 – Gut
Richard, Pleasant Hill
13. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Richard
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 16. Apr. 2024
Dear Guest,Thank you for your review. We appreciate your feedback and would love to hear more about your experience with us. If there are any areas where we can improve or if you have any suggestions for us, please feel free to share. We hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager
10/10 – Hervorragend
harold
10. Apr. 2024
Gut: Sauberkeit und Personal & Service
harold
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 12. Apr. 2024
Dear Guest,Thank you for your 5-star review on Expedia! We're thrilled to hear that you had a great experience during your stay with us. Your positive feedback is much appreciated, and we look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager
8/10 – Gut
robert, wilmington
7. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
robert
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 9. Apr. 2024
Dear Guest,Thank you for your positive rating! We're delighted to hear that you had a satisfying experience during your stay. If there's anything specific you feel we could improve upon to earn that fifth star next time, please don't hesitate to let us know. We value your feedback and hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager
8/10 – Gut
SUSAN M
Mit der Familie gereist
7. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room was large, clean and comfortable. However it was a bit difficult getting into and out of the tub/shower combination. Perhaps another safety bar might make this a bit easier and safer.
Overall we were very pleased with our stay.
SUSAN M
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Manager am 8. Apr. 2024
Dear Guest,Thank you for your review. We're glad to hear that you found your room large, clean, and comfortable. Your suggestion regarding adding another safety bar in the tub/shower combination is appreciated, and we will certainly consider it for the future. We're pleased that you were overall satisfied with your stay, and we hope to welcome you back again soon.Sincerely, Hotel Manager
10/10 – Hervorragend
Suzianne
Geschäftlich gereist
5. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is conveniently located, staff is friendly, couteous and helpful. Rooms are clean
Suzianne
Aufenthalt von 7 Nächten im März 2024
Antwort von Hotel Manager am 6. Apr. 2024
Dear Guest,Thank you for your excellent review! We're delighted to hear that you found our property conveniently located, our staff friendly, courteous, and helpful, and our rooms clean. Providing a positive guest experience is our top priority, and we're thrilled that we could meet your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager
10/10 – Hervorragend
Mary Ann
5. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly and courteous staff
Mary Ann
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Manager am 5. Apr. 2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you found our staff to be very friendly and courteous during your stay. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience in the future.Sincerely, Hotel Manager
6/10 – Okay
Jesiwanna
3. Apr. 2024
Gut: Sauberkeit und Personal & Service
Friendly staff. They do not offer late check out.
Jesiwanna
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 4. Apr. 2024
Dear Guest,Thank you for taking the time to share your feedback. We're glad to hear that you found our staff friendly. We apologize for any inconvenience regarding the late check-out policy. We understand the importance of flexibility for our guests and will take your comments into consideration as we strive to improve our services. We appreciate your input and hope to have the opportunity to better accommodate you during your next visit.Sincerely, Hotel Manager
6/10 – Okay
Karen
24. März 2024
Gut: Sauberkeit und Personal & Service
Karen
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 26. März 2024
Dear Guest,We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay.Sincerely,Hotel Manager
8/10 – Gut
Stephanie
19. März 2024
Gut: Personal & Service
The area isn’t the best but I still enjoyed my stay since the 3rd floor had a view of the mountain. The staff were super friendly, breakfast was hot, and there wasn’t a lot of noise.
The whole place could use a renovation but for the price I was pretty happy.
Stephanie
Aufenthalt von 2 Nächten im März 2024
Antwort von Hotel Manager am 19. März 2024
Dear Guest,Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed your stay, despite the area not meeting your expectations. We're glad you appreciated the mountain view from the 3rd floor, the friendly staff, hot breakfast, and the peaceful atmosphere. Your feedback about renovations is duly noted, and we'll strive to improve wherever possible. We hope to welcome you back again soon!Sincerely, Hotel Manager
10/10 – Hervorragend
Bobby
Geschäftlich gereist, Mit dem Partner gereist
15. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was satisfied with everything but the bathroom it needs to be larger
Bobby
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 15. März 2024
Dear Guest,Thank you for your valuable feedback and for choosing to stay with us. We're delighted to hear that you were satisfied with most aspects of your stay. We appreciate your suggestion regarding the bathroom size, and we'll certainly take it into consideration for future improvements. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for another excellent experience.Sincerely, Hotel Manager
6/10 – Okay
Alyson
10. März 2024
Alyson
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 13. März 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your insights, both positive and constructive. We're pleased to hear that you found aspects of your stay enjoyable. We have noted your concerns and will address them to enhance our services for future guests.Sincerely, Hotel Manager
8/10 – Gut
Shannon
9. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Shannon
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 11. März 2024
Dear Guest,Thank you, Shannon, for your feedback. We're glad to hear that you had a positive experience during your stay. If there are any areas where we can improve and earn that extra star next time, please feel free to let us know. We appreciate your input and hope to have the opportunity to welcome you back for an even better stay in the future.Sincerely, Hotel Manager
10/10 – Hervorragend
Alexis
3. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean
Alexis
Antwort von Hotel Manager am 4. März 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our hotel nice and clean. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back again soon.Sincerely, Hotel Manager
8/10 – Gut
Martin
3. März 2024
Martin
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 23. März 2024
Dear Martin,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
8/10 – Gut
James
3. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
James
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Manager am 4. März 2024
Dear Guest,Thank you for your feedback and for choosing our hotel. We're glad you had a positive experience overall. If there's anything specific you feel we could improve upon to earn that extra star next time, please let us know. We appreciate your input and hope to welcome you back again soon.Sincerely, Hotel Manager
8/10 – Gut
Mike
Mit der Familie gereist
26. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was fine
Mike
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 27. Feb. 2024
Dear Guest,Thank you for your review. We're glad to hear that your stay was fine overall. If there's anything specific you believe we could improve upon to earn a higher rating next time, please feel free to share your feedback with us. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Sincerely, Hotel Manager
10/10 – Hervorragend
Ursula
26. Feb. 2024
.
Ursula
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 27. Feb. 2024
Dear Ursula,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager
10/10 – Hervorragend
Brenda
Mit der Familie und kleinen Kindern gereist
25. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed my stay. The facility was clean and comfortable.
Brenda
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 26. Feb. 2024
Dear Guest,Thank you for your excellent review! We're thrilled to hear that you enjoyed your stay with us and found our facility clean and comfortable. Providing a pleasant and welcoming environment for our guests is our top priority, and we're delighted that we met your expectations.Sincerely, Hotel Manager
10/10 – Hervorragend
Saharai
Mit der Familie und kleinen Kindern gereist
25. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was very clean, the breakfast area was kept very tidy as well. Was happy with the breakfast.
Saharai
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 26. Feb. 2024
Dear Guest,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you found our property very clean and our breakfast area tidy. It's wonderful to know that you enjoyed the breakfast offerings during your stay. Your satisfaction is important to us, and we hope to welcome you back for another excellent experience in the future!Sincerely, Hotel Manager
10/10 – Hervorragend
Lori, Pennsboro
25. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location to the event was perfect.
Lori
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Manager am 26. Feb. 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're delighted to hear that our location was convenient for your event. Providing a great location for our guests is important to us, and we're glad we could meet your needs.Sincerely, Hotel Manager
10/10 – Hervorragend
Tracy
25. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
😊
Tracy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 26. Feb. 2024
Dear Guest,Thank you for your perfect rating! We're delighted to see the smiley face emoji, indicating your satisfaction with your stay. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future!Sincerely, Hotel Manager
10/10 – Hervorragend
Kathleen
Geschäftlich gereist
25. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A clean, comfortable place to stay with hospitable staff. I recommend it.
Kathleen
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hotel Manager am 26. Feb. 2024
Dear Guest,Thank you for your perfect rating and kind words! We're thrilled to hear that you found our hotel clean, comfortable, and our staff hospitable. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager
10/10 – Hervorragend
kristine
Mit der Familie gereist
25. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
we were greeted quickly and friendly. Hotel is clean and well kept
kristine
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 26. Feb. 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're delighted to hear that you were greeted quickly and warmly by our staff. It's wonderful to know that you found our hotel clean and well-kept. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager
10/10 – Hervorragend
Emily
Mit der Familie gereist
20. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Last minute emergency stay
Hotel was great. Clean, friendly, comfortable, quiet and great breakfast. Would definitely stay again.
Emily
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 21. Feb. 2024
Dear Guest,Thank you for your perfect 10 out of 10 rating on Hotels.com. We're delighted to hear that your last-minute emergency stay with us was enjoyable and that you found our hotel to be clean, friendly, comfortable, quiet, and that you enjoyed our breakfast offerings. Your kind words mean a lot to us, and we're thrilled that you would definitely stay with us again.Sincerely, Hotel Manager
10/10 – Hervorragend
Karl
19. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone was helpful and I enjoyed my stay
Karl
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Manager am 20. Feb. 2024
Dear Karl,Thank you for your perfect 5 out of 5 rating and positive feedback! We're delighted to hear that you found everyone helpful and that you enjoyed your stay with us. Providing excellent service and ensuring our guests have a pleasant experience is our priority, and we're glad we could meet your expectations. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager
10/10 – Hervorragend
Shokhrukh, Tarzana
Mit der Familie gereist
19. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and clean rooms!
Shokhrukh
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 19. Feb. 2024
Dear Guest,Thank you for choosing to stay with us and for taking the time to leave such a positive review!We're delighted to hear that you found our staff to be great and our rooms clean. Providing excellent service and maintaining a high standard of cleanliness are among our top priorities.We appreciate your feedback and hope to welcome you back for another fantastic stay in the future.Sincerely, Hotel Manager
8/10 – Gut
Bryan
18. Feb. 2024
Bryan
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 21. März 2024
Dear Guest,Thank you for your rating. We're glad to see that you had a positive experience during your stay. If there are any areas where we could have improved to earn that extra star, please let us know. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager
8/10 – Gut
Matthew
17. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A little noisy with a high school sporting event, however staff gladly moved us to a much quieter part of the hotel.
Matthew
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hotel Manager am 18. Feb. 2024
Dear Matthew,Thank you for your feedback and for rating your stay! We're glad to hear that our staff was able to promptly address the noise issue by moving you to a quieter part of the hotel. Your comfort is important to us, and we appreciate your understanding. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely, Hotel Manager
10/10 – Hervorragend
Jerome
Geschäftlich gereist
16. Feb. 2024
Gut: Personal & Service und Komfort des Zimmers
My Experience
Jerome
Aufenthalt von 27 Nächten im Januar 2024
Antwort von Hotel Manager am 18. Feb. 2024
Dear Jerome,It's fantastic to hear you had a perfect 10 out of 10 experience! Your satisfaction is our priority, and we're delighted to know that your stay exceeded expectations. If you have any specific feedback or would like to share more about your positive experience, we'd love to hear it. We look forward to welcoming you back for another outstanding stay in the future!Sincerely, Hotel Manager
10/10 – Hervorragend
William
Mit dem Partner gereist
10. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Second booking in a 2 week period. Great breakfast
William
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 10. Feb. 2024
Dear Guest,Thank you for choosing to stay with us again and for taking the time to share your feedback. We're thrilled that you enjoyed our breakfast offerings during your recent stays. Providing a great breakfast experience is important to us, and we're delighted to hear that we met your expectations. We appreciate your continued support and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
8/10 – Gut
Robert
Mit der Familie gereist
6. Feb. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel for an overnight stay for concerts at the Berglund Center
Robert
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Manager am 7. Feb. 2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you found our hotel to be a great choice for overnight stays during concerts at the Berglund Center. We appreciate your feedback and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager
8/10 – Gut
James
3. Feb. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
James
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 5. Feb. 2024
Dear Guest,Thank you for sharing your rating on Expedia. We appreciate your feedback and would be interested in hearing more about your stay. If there are any specific comments or suggestions you'd like to share, please feel free to do so. Your input is valuable to us, and we hope to have the opportunity to welcome you back for another enjoyable experience.Sincerely, Hotel Manager
8/10 – Gut
Helen
2. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great shower, nice towels friendly staff.
Helen
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Manager am 3. Feb. 2024
Dear Guest,Thank you for your review on Hotels.com. We are delighted to hear that you enjoyed the great shower, nice towels, and encountered friendly staff during your stay. Your positive feedback is greatly appreciated. If there are any other aspects you'd like to highlight or any suggestions for further improvement, please feel free to share. We look forward to welcoming you back on your future visits.Sincerely, Hotel Manager
2/10 – Ungenügend
Verifizierter Reisender
Geschäftlich gereist
19. Jan. 2024
Verbesserungswürdig: Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Manager am 20. Jan. 2024
Dear Guest,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager
10/10 – Hervorragend
Warren, Peace Dale
Mit dem Partner gereist
8. Jan. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Comfortable bed, nice shower, and fresh waffles!
Warren
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Manager am 18. Jan. 2024
Dear Guest,Thank you for sharing your positive feedback with us on Travelocity! We are delighted to hear that you enjoyed a comfortable bed, a nice shower, and our fresh waffles during your stay. Your satisfaction is our goal, and we appreciate you taking the time to highlight these positive aspects of your experience. If there is anything specific that made your stay memorable, we would love to hear more. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager
2/10 – Ungenügend
Anyi
3. Jan. 2024
Anyi
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Manager am 23. Jan. 2024
Dear Guest,We're sorry to see your low rating. If there are specific issues or concerns you'd like to share, please provide more details so that we can address them and improve our services. Your feedback is valuable, and we strive to ensure a better experience for all our guests.Sincerely, Hotel Manager