4/10 Médiocre
mk s.
30 juin 2025
Disappointing
We were happy with the layout and most of the accommodations, but there was a fundamental problem which was the master bedroom bed was broken. My friend went to get into bed the first night and the support beams on the bed collapsed. After taking off the mattress from the bed to sleep on the floor, they noticed the bed had been already broken and re-assembled several times based on the way the screws were and the extra support board that was attached. We contacted vacasa, who stated they needed approval from the owner to get a new bed in there, and after our 4 day stay (3 nights) there was no remediation or reimbursement provided. Other minor issues included no kitchen towels upon arrival, a leaky kitchen sink faucet, and sharp plastic shards in the living room and bedroom carpets. We would have been very happy had it not been for the bed mishap and getting mixed messages about whether it was going to be fixed or not during our stay. Hence, the mixed rating.
mk s.
Séjour de 3 nuits en juin 2025