Hôtel près de Roebbelen Center, Sacramento, Sacramento

« It was be goog. »

« Hot tub broken but no sign AC in room only cools one side of room Broken elevator meant I had to climb 3 flights of stairs.. (57 yrs old with bum leg) »

« 1) The $100 deposit got charged rather than a hold; the staff then printed out a paper saying the charge did not reach the Heritage inn, and charged another $100 from my credit card. 2) When I asked to extend my stay, requested to charge another $100 after charging for another day. I refused to pay $300 for deposit; and exited. 3) Currently, heritage inn has $407 withheld that needs to be refunded. 4) The staff seemed Asian/African but “refused” to cooperate with my stay at Heritage Inn. »

« One of the worst Best Western's I have been to. Long check in line. staff was unhelpful. Door lock did not work. Locked out of room several times. Breakfast was terrible and mostly gone by 8:00 even though it was supposed to be opened much later. »

« The clientele were a little eclectic, and the rooms were in need of some updating. The best part of the room was the water pressure and warmth of the water in the shower. »

« Bon hôtel, mais pas assez isolé comme tous les hôtels américains ! »

« Our stay was very nice but paying a parking fee every night was kind of disappointing. The cost of the rooms were quite expensive so I would have been happier not paying a parking fee. But overall, the hotel, staff and checkin process was great. »

« Would have given 5 stars, but unfortunately had an issue at check-in. I was informed upon arrival that my one-bedroom double bed suite (which should have included a separate living room, kitchen, and pull-out sofa bed) had been switched to a studio suite with a king bed and a pull-out sofa bed. I was not contacted or notified of this change in advance. The front desk staff was very kind, and I appreciate their professionalism, but finding this out at check-in—especially with a group of four—was...

« loved it »

« Room was very roomy and clean. Breakfast was good. Family friendly »

« Helpful and friendly staff. Room was spacious and clean. Good location. »

« Beaucoup de bruit Impossible de régler le chauffage »

« Here for basketball tournament with the family. The first thing my son said was it smells like cleaning products. My husband’s response was that’s a good thing. Everything in the kitchen bathroom and bedding was extremely clean and updated. We will definitely be back here for the next games. »

« Room was clean, quiet area, great customer service. Breakfast was good. »

« If you want a quiet place to sleep this isn’t the place. The hotel is close to the highway which makes it loud. The fridge makes loud humming, the air conditioning is loud and off button was missing. You can hear clearly when the upstairs turn on the air conditioner and water. 630am Sunday morning we were woken by loud blower and hedge trimmer. I called front desk and they told me it was in front of the hotel but didn’t know of there was a sound ordnance. I have never heard people being able to...

« Clean room, polite staff. The breakfast bar was a little slow, but okay. »

« First room we had the beds were broken and coming off the base. Had to wait for housekeeping just to tell us no that’s not something I can do we need to get maintenance who eventually showed up only to be told that he needed housekeeping too as the beds needed to be fully torn apart to be fixed. Rooms were then switched. New room was ok. The bathroom faucet was extremely loose. Chips and scratches in bathing are. 3-4 times we had to go back downstairs to the front desk because the keys stopped...

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« Great experience »