Familienhotels Roncobello

"On April 12th, I was celebrating my birthday and decided to book a higher-standard room for the occasion. Unfortunately, upon arrival, it turned out that the room was not properly prepared – there was standing water in the sink, and the bathroom was dirty and not cleaned. At the reception, I was informed that I could use the minibar, but it turned out to be incomplete and not fully stocked. Considering it was my birthday, I didn’t want to waste time dealing with these issues, so I asked for a different room. When I reported the problems at the reception, I was met with arrogant behavior from the staff, who said that it was not their problem. Additionally, the breakfast was very disappointing – everything was dirty, which completely took away my appetite. I definitely do not recommend this hotel."

"Zimmer war ok. Rezeption haben mir ein Handicap Zimmer gegeben... wieso verstehe ich nicht - bin nicht gehandicapped. Sehr teueres Hotel! "

"gute Lage, grosses und ruhiges Zimmer (im Winter), zuvorkommendes Personal an Reception und im Restaurant "

"Das Hotel ist absolut empfehlenswert. Gutes Frühstück, sehr leise Klimaanlage, günstige Lage sowohl für Ober- als auch Unterstadt."

"Gut gelegenes sauberes Hotel. Imm Zimmer war es viel zu warm zum Schlafen und die Klimaanlage funktionierte nicht richtig."