Hôtel près de Centre commercial SM City BF Parañaque, Manille, Manille

« Scam. Booked and their security wouldn’t allow us to check in. We arrived late all we wanted was to check in. Dave yourself a headache. »

« Très bien situé et bon rapport qualité prix.. La piscine est géniale.. Petite fuite d'eau dans la salle de bain »

« Very basic accommodation. No toilet paper provided. Clean. Booked for its AC. »

« Booking confirmation did not have any details as to the exact building and unit which made check in difficult. Upon arrival at property, we had to call customer support and waited a long time to find out that there was a cutoff to the check in time and had to be transferred to another location. We also found out that we had to pay an additional fee in cash and was only told verbally that we’d be credited back via credit card. Did not push through with actual stay because whole thing was...

« More expensive than other places we stayed in. No guest welcome kits/supply. We came in and the room was super hot. The A/C was not turned on. It took a while before we got comfortable. Poor communication. And again, more expensive! »

« It’s pretty convenient to the airport and rates were reasonable. »

« Host refused to answer my calls or check in, would not respond back to any of my messages or calls I was left stranded outside of the residence at midnight for two hours until I had to pay for a separate hotel early that morning. I HIGHLY recommend choosing another vacancy, they claim to speak English on the app but acted like they didn’t speak Tagalog or English when I finally made contact with them on the phone. EXTREMELY disappointed and upset »

« clean room and staff were nice »

« We were unable to get in contact with the host so we’re not able to get into the room! Had to find other accommodation even though we paid for this place already! »

« I had a terrible experience with this accommodation. Despite already paying through the Expedia app, I was asked to pay again in cash. They cancelled the booking and told me I would receive a refund within 5 days, but the refund never came. The unit itself was in unacceptable condition. The bed was broken, the TV was not working, and there was no cooking stove as advertised. When we requested repairs and the missing items, it took them 3 days to respond. The host was completely unavailable, and...

« It was an amazing stay!! My family had a wonderful time!! »

« The property didnt responde in our check in. So we never checked in at all..we got scammed by this property, no response from all our calls and messages. And even expedia had a hard time contacting the this Property. And we never get a refund totally this is scammed. »

« THIS IS A SCAM DO NOT BOOK AS THEY DONT REPLY FOR CHECK IN had to book another hoste »

« well-maintained facilities and a peaceful atmosphere, Eastbay Residence truly stands out as a fantastic living experience. Highly recommend! »

« Please avoid this place! They need to work on their check in communication. The guard from main gate was rude. »