Saint-Charles Holidays from CHF 400

The hotel was nice enough and swimming pool looked clean. The reception area was scruffy, despite queues staff were in the back room. Some other customers were given the same key to our room and we didn’t receive a proactive apology from staff. Overall the decor was tired. This could be a smart hotel but needs some TLC and staff training

Pros: The hotel is in an amazing quiet area. Very peaceful and absolutely breathtaking hills, lavender...It’s a 15 minute walk to Bonnieux a charming simple and quiet village. Also, 15 minute drive to Lourmarin, a more vibrant village with a great little center with restaurants and shops. The room was great, super comfortable for our family of 4. Breakfast, pricey but worth it. CONS: 1. it is not SMOKE FREE hotel as listed on Expedia. We chose this hotel because it said smoke-free and my husband is very sensitive to smoke and we found that you can smoke anywhere in the hotel premises except inside. Therefore, the pool area, the beautiful terraces and gardens were taken by smokers. Secondly, the restaurant (La Bergerie) is all open so you have people sitting right next to you that are smoking even if you are inside. 2. La Bergerie- we wanted to have lunch here and the table next to us was smoking so we ask if it was possible to close the window so we could eat without the smoke in our face and they said no. We also tried to have dinner and although there were few people having dinner they said that we could not have dinner there which if you are staying at the hotel the only place to eat. We end up not been able to eat dinner at all because they said they could fit us at 9:30 but our kids were tired. This is a big issue because there is no place to eat at all, you can’t buy a baguette down the street or a snack bar. Also, the manager at The Bergerie was very rude.

Good view and location

Excellently recently refurbished in a nice area of town. Vieux Port ten minutes away and few steps from Metro. Reception staff went above and beyond to help and welcome. Touches not necessarily expected at this level such as Nespresso machines.

This was truly an experience, 300 year old chateau, great staff,great pool, beautiful grounds, well preserved, quant old bar in the lower area, with a wine cellar and tasting room. I would definitely come back and highly recommend! The hotel is kind of a maze with lots of rooms with tons of character, beautiful.