Hotels mit Pool Saint-Estève-Janson

"Personnels à l’écoute et chaleureux "

"Für Reisende mit Auto ist das IBIS in Marignane eine gute Wahl. Für alle ohne wie mich sind die Verbindungen mit öffentlichen Verkehrsmitteln komplex. Es fährt ein Shuttle zum und vom Flughafen jede halbe Stunde. Von dort fährt die L 91 zum Gare St. Charles in Marseille. Die L 13 fährt zum Gare Vitrolles. Oder man geht den Schleichweg vom Hotel zum Gare Vitrolles ca 2,2km= schneller. Ich habe vorallem das Frühstückbuffet gut gefunden und die dafür verantwortlichen Mitarbeiter waren sehr freundlich. Etwas irritierend war, dass ich während der 5 Tage meines Aufenthalts täglich eine neue Zugangskarten zum Zimmer erhalten habe. "

"I can recommend it "

"good Spa, "

"From arrival to departure and everything in between, the hotel is an absolute dream. Close to the old town (5m walk), it’s an oasis of calm and comfort. Already looking forward to our next stay!"

"Jederzeit gern! "

"Would summarise as very disappointing. Aside from the construction which we knew of beforehand, this is definitely not a 5 star hotel or 5 star service. Our room was aged, the towel dryer didn’t work hence we used soggy towels for 2 days. There were also holes in our bed linen / no shower gel. When we notified the head of the hotel in the morning, there was no apology, just an acknowledgment. When we came back to the hotel 7 hours later, the room was uncleaned and none of the issues we stated were addressed. We had to then ask reception again and again there was no apology. The younger staff were helpful and friendly. One man gave up a great restaurant recommendation and was quick to send us some fresh towels. However the hotel is let down by the management (head of reception). Even when we were leaving, she did not utter a word. The positives are the bed was comfortable and the garden is very beautiful. "