Hôtel près de Salem Town Hall, Byron, Byron

« Hot tub and pool are out of order and have been for 2 months »

« The room was clean. The staff was excellent. We enjoyed our stay. »

« Nice, clean. Shuttle to Mayo is excellent. The only thing I would say is most times when we went to the front desk, no one was around. It would be good if there was an employee out front at all times. »

« Small rooms yet workable »

« Great clean and friendly hotel. Rooms were spacious and had a notably nice smell when you first walk in. »

« The room was amazing, spacious, nicely decorated, super clean, complete kitchen, bedroom separated from living… High quality finishes. Very good location accross the street from Mayo. »

« Very clean, comfortable bed, good shower. »

« Hôtel récent, bien placé et proche de toutes commodités. Le séjour n’a pas très bien commencé car on devait avoir un canapé-lit pour nos enfants : il était bien là, mais pas déplié et lit pas fait. On a donc demandé du linge de lit à l’accueil et on a fait tout ça nous-mêmes… Chambre grande, avec une kitchenette. Le ménage et le changement de serviettes n’est pas fait tous les jours, il faut demander. On a eu un problème dans la salle de bain ; les lumières ne s’allumaient plus, et il a fallu...

« Clean and friendly. »

« From the moment I arrived, Lisa welcomed me with a genuine smile and a professional, 'can-do' attitude that immediately made me feel at home. She was incredibly efficient during check-in, handled all my questions with patience, and went above and beyond to provide excellent local recommendations. Her attention to detail and commitment to guest satisfaction are truly impressive. Lisa is a fantastic asset to the hotel team, and her exceptional service made all the difference in my visit!" »

« I stayed here for 2+ months this past summer when my daughter had her heart transplant and they became like family to me and they helped me get through it. We were back this past week for my daughters check up and as usual everything and everyone was wonderful. The breakfast food was fresh and delicious. The staff is the best ever. The room was spotless and so comfortable. The entire place is homey and cozy. It is our home away from home. Thank you so much guys ♥️ »

« Clean and spacious room. Close to underground subway to Mayo facilities. »

« Staff very helpful and friendly. Room clean and spacious for our four adults and a baby. »

« Recently remodeled. Very nice! »

« Room was clean, staff was friendly. What we really like is parking in the underground, heated parking facility, especially in January!! »

« Room is great and inviting. Staff was very friendly. »

« Amazing service. Great rooms »

« Nothing more to add today. Thank-you for the survey. »

« Check in staff was great! »

« I stay at this hotel every time I go to Rochester. 4 times in the last 6 months alone, and many other stays over the years, and too, always multiple nights. Clean, convenient, helpful staff, and excellent breakfast for this price point hotel. I will say most all of the single rooms need mattress upgrades, they just have no support left in them (this most recent stay was #215). I don't seem to have this issue when I stay in the double rooms, so maybe the single rooms just haven't been distributed...