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Bewertungen von The Antrobus Hotel

3.5 out of 5
The Antrobus Hotel
15 Church Street, Amesbury, Salisbury, England

Bewertungen

6.4
20 von insgesamt 145 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
41 von insgesamt 145 Gästebewertungen haben eine Bewertung von 8 - Gut" "
37 von insgesamt 145 Gästebewertungen haben eine Bewertung von 6 - Okay" "
33 von insgesamt 145 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
14 von insgesamt 145 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6.4/10

Sauberkeit

7.4/10

Personal & Service

6.8/10

Ausstattung

5.8/10

Zustand der Unterkunft

5.8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Daqelesi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good hotel
Aufenthalt von 3 Nächten im April 2023

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dreckig und unzumutbares Familienzimmer
Das Haus ist ungepflegt, unser Zimmer konnte nur gebückt erreicht werden, das Wasser kam nur manchmal und mit Trick. Die Dusche war schimmelig und mindestens der Mülleimer nicht geleert, wenn denn überhaupt gereinigt worden.Wir werden es nicht noch einmal beziehen. Die Photos auf Expedia sind irreführend. Den Pool gibt es übrigens auch nicht.

4/10 – Schlecht

Lonnie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Room next to pub disco, noisy until 2 am. Mattress was in poor condition
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Wayne, Fitzwilliam

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Room was basic and in poor repair. But fit for purpose.
Aufenthalt von 1 Nacht im April 2024

2/10 – Ungenügend

Brian

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Old and small
Bed were very small, np ac, also many stairs and no elevator. Although clean the TV didn't work, overall pretty bad shape for what we paid
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von RECEPTION am 7. Okt. 2023
Unfortunately we do make it clear on our website that the hotel does not have an elevator and that all accommodation is on our first floor.We apologise for the issue with the TV, I am sure if you had mentioned it to one of our members of staff then it could have been resolved at the time.Our beds are of standard size.

10/10 – Hervorragend

Teresa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von RECEPTION am 7. Okt. 2023
Thank You so much for your points. We really appreciate it.

8/10 – Gut

Aaron

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My only complaint is that I was in one of the more extreme (away from centre of hotel) rooms and the WiFi signal was weak. Otherwise, this is an absolute gem of a place with serious English charm and lovely staff. Would certainly recommend.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von RECEPTION am 7. Okt. 2023
Thank you so much for your kind review

4/10 – Schlecht

Fran

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Very disappointing
We were disappointed from the start, we arrived to find that our 2 family rooms that we booked where not available, we were given a family room and a double room, which for 5 of us may not seem a problem but when the 2 that are sharing the double room are a mother and her 15 year old son, it wasn’t really appropriate. They had nothing available to change this. As for the family room, th3 additional bed added to make it a family room was literally a camp bed with a folded up duvet under the sheet to make it slightly softer. It was aweful! The cleanliness was also an issue as well as the general maintenance of the whole place. It is very deceiving as the entrance hall/reception is quite lovely. It is such a shame, there is so much potential, it’s a beautiful building but it is sadly falling into disrepair. The breakfast was fine and the staff were nice enough but unfortunately we will not be staying there again
Mould above picture above bed
Camp bed
Shower head fell off and wouldn’t screw back on
Aufenthalt von 2 Nächten im August 2023

2/10 – Ungenügend

Denise

Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Richard Alan

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Basic 3 star hotel with an excellent Thai restaurant, highly rated, within the hotel. Rooms vary in size tending to be smaller towards the front of the hotel, very basic but the bed was comfortable and we slept well. There are numerous pubs and restaurants in the very near vicinity including those catering for breakfast, brunch etc. It is very convenient for Stonehenge and Salisbury cathedral amongst other attractions and it is reasonably priced. Our only concern was the cleanliness of the bathroom with hairs found in the shower and a lack of space to use for your toiletry bag(s).
Aufenthalt von 1 Nacht im August 2023
Antwort von reception am 7. Okt. 2023
Thank you for your review we will look into the issues you have raised.

6/10 – Okay

Francesca

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Cons: Cleanliness is just sufficient and in general the hotel needs more maintenance. Pro: Room was spacious and the staff is very kind. Well located in the town.
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Peter

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Steeped in old age charm this hotel could do with some improvements. It is still good value for the price.
Aufenthalt von 2 Nächten im August 2023

4/10 – Schlecht

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Juli 2023

8/10 – Gut

Laura

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Would stay again, close to Stonehenge which is the reason for us staying.
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Iryna

Aufenthalt von 1 Nacht im Juni 2023

2/10 – Ungenügend

Mark

Aufenthalt von 1 Nacht im Juni 2023

4/10 – Schlecht

Kevin

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall displeased
My parents room had no toilet paper, our room had less than half a roll. My room had now remote for the TV and I was told by the lady up front (just tell your kids to use iPads. First off we didn’t bring iPads, she said it without a care in the world. She said there was not one for my room and she knew it when she gave use the keys. We kids of depend on a little TV for our 6 & 10 year old to unwind after a long day of travel and sight seeing. Parents room had mold in the shower. Glad we were moving on after just 1 night
Aufenthalt von 1 Nacht im Mai 2023

4/10 – Schlecht

Tracey

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Shower tray and tiles around black, mouldy. Cobwebs on ceiling, floor not hoovered properly and floor in bathroom not swept behind sink. Needs up dating as quite outdated room. However I did sleep and nice comfee bed
Aufenthalt von 2 Nächten im Mai 2023

8/10 – Gut

Jason

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2023

8/10 – Gut

keith

Aufenthalt von 1 Nacht im Februar 2023

2/10 – Ungenügend

Sharon

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Give it a miss
Absolutely appalling dirty bed dirty room and cold breakfast will never stay here again
Aufenthalt von 1 Nacht im Januar 2023

6/10 – Okay

Victor

Mit einer Gruppe gereist
Verbesserungswürdig: Zustand der Unterkunft
Hotel could do with some TLC,service was good but in general the hotel was very dated. It was clean and the single beds were comfortable but small. Breakfast was substantial but parts were cold.
Aufenthalt von 1 Nacht im September 2022

6/10 – Okay

Richard

Aufenthalt von 1 Nacht im September 2022

6/10 – Okay

M

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Disappointing with promise
Looks like this is a hotel that’s recently been taken over. Downstairs public areas all very good. Room was disappointing. Blind was broken and on the floor. Bed was lovely and big but mattress so soft it was uncomfortable. Bathroom floor tiles uneven and cracked. Bathroom light on sensor which stayed on for 20 minutes! Not good for sleeping or for electricity consumption. Bottle of water provided but no glasses. No bath mat Lack of wall plugs. Horrible mess in the yard below room Staff polite and helpful. Hopefully this is an ongoing project that will soon be completed
Aufenthalt von 1 Nacht im August 2022

6/10 – Okay

Steve

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
It was cheap to stay and you get what you pay for.
Aufenthalt von 4 Nächten im August 2022

6/10 – Okay

Jack

Aufenthalt von 1 Nacht im August 2022

2/10 – Ungenügend

Caroline

Aufenthalt von 1 Nacht im August 2022
Antwort von RECEPTION am 15. Aug. 2022
We are sorry that you were unhappy with your stay, however you requested a walk in shower and a room with a view, however if you had observed from our website we do not have the facility of a walk in shower. Also we do try and accommodate guests who request a room with a view, however this isn't always possible as we do not have all rooms with views.

4/10 – Schlecht

Thomas, La Center

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hotel was dilapidated and dirty. Beds were horribly springy. Small room. Thai food in the hotel restaurant was marginal. Needs a remake.
Aufenthalt von 1 Nacht im August 2022

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dissapointed
The room was filthy and there was even a piece of chicken in a box in the mini bar (along with a bottle of tap water) from a previous visitor. The TV controller didn’t work. Breakfast at additional cost, whilst the hot food was fine, orange squash was the only drink other than coffee
Aufenthalt von 2 Nächten im Juli 2022
Antwort von reception am 17. Aug. 2022
Good Afternoon Thank you for bringing this to our attention. I have had a meeting with staff and raised tour points. With regards to breakfast, however, we only serve fresh juice and there is a selection of teas for you to help yourself, had you asked we would have given you a bar menu to select other beverages.

4/10 – Schlecht

George

Aufenthalt von 1 Nacht im Juli 2022

8/10 – Gut

simona

Mit der Familie gereist
Gut: Personal & Service
Albergo silenzioso e dall’aria familiare. Camera grande e ariosa. Anche i Beatles hanno soggiornato in questo hotel. Antico ma ristrutturato. Molte spine nella camera. Peccato per i materassi sfondati e per il bagno sporco, scarno, senza una luce allo specchio e senza nessuna mensola. Asciugamani insufficienti. Mancava un tappetino per il bagno.
Aufenthalt von 3 Nächten im Juli 2022

6/10 – Okay

J.M.R.

Mit der Familie gereist
Gut: Personal & Service
Matig qua schoonheid.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Reception am 30. Juni 2022
Thank You so much for a lovely comment

6/10 – Okay

nathalie

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
La chambre est vraiment petite et l’odeur n’est pas des plus agréable. Nous avons entendu chanter des pigeons toute la nuit . Le village est très calme . Facilite pour l’arrivée et le depart
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Reception am 28. Juni 2022
Thank you, your review will help us to be better going forward

10/10 – Hervorragend

Maxine

Aufenthalt von 1 Nacht im Juni 2022
Antwort von Reception am 22. Juni 2022
Thank You so much..Angela

8/10 – Gut

Christine

Aufenthalt von 1 Nacht im Mai 2022
Antwort von Reception am 22. Juni 2022
Thank you so much..Angela

10/10 – Hervorragend

paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great freindly staff and a cracking breakfast too
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Reception am 22. Juni 2022
Thank You so much.. Angela

8/10 – Gut

Katherine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place and area
Aufenthalt von 1 Nacht im Januar 2022

4/10 – Schlecht

sarah

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Filthy and noisy :(
The room was filthy unfortunately :( filthy bathroom floor and brown inside toilet, dirty walls and wallpaper hanging off, so many cobwebs and months worth of dust. The tea and coffee cups were stained and really off putting. The service at the bar was not great, often empty behind the bar and difficult to find staff to serve us. The noise coming from the bar was not relaxing! Overall, the most disappointing room we have ever stayed in…
Aufenthalt von 1 Nacht im November 2021

6/10 – Okay

Sophie

Verbesserungswürdig: Zustand der Unterkunft
Just Ok
The room was nice but the bathroom needed a revamp. The Shower was either powerful and scolding or just a dribble at the right temperature. We had booked a double but it was set up as a twin. We didn't really mind that.
Aufenthalt von 1 Nacht im September 2021

8/10 – Gut

Gail

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Could be great
Staff were very helpful and friendly and the meal in the restaurant was delicious. Beautiful old hotel but needs a little bit of attention to detail. The lawn at the back needed a hood cut and in general the gardens needed tidying. They could be stunning. In our room there were a few cobwebs on the ceiling and a few bits of black mould on the sealant around the shower. All easily fixed. Main concern was there was a mouse running across the ceiling most of the night.
Garden
Aufenthalt von 1 Nacht im September 2021

10/10 – Hervorragend

Alistair

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Service and Restaurant was lovely. We will stay again.
Aufenthalt von 1 Nacht im August 2021

8/10 – Gut

Mona

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2021

8/10 – Gut

Anthony

Thai restaurant on premises
Lovely big room with roll top bath. Staff very welcoming friendly and helpful. Food in restaurant gorgeous. Stunning gardens to look onto.
Aufenthalt von 1 Nacht im August 2021

2/10 – Ungenügend

Nick

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The missing booking
Interesting stay or not as it happened all booked email confirmation got to hotel mo knowledge of my booking on their system.so no bed for the night. Monreal help given by staff on reception. A poor showing alround
Aufenthalt von 1 Nacht im August 2021

4/10 – Schlecht

Stephane

Mit der Familie gereist
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2021

6/10 – Okay

Mamun

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
OK stay
Pros: We were made to feel welcome by the Manager Cons: *Room was not done up when we left to visit the area *Not sure if we double paid as we booked via Hotels.com and apparently the room wasn't available so we were moved to another room *Bathroom is so dated, *spaces behind the bedside table so dirty when we had to plug in our chargers. *Extremely poor ventilation - bathroom and bedroom smell mixed together in the room. * I felt I would rather be at home as the humidity and ventilation issues made it very uncomfortable.
Aufenthalt von 2 Nächten im August 2021

2/10 – Ungenügend

Verifizierter Reisender

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our room (14) was very small and the beds very narrow. No where to put anywhere. Lighting flickered and Wifi mostly didnt work. Very few staff or visitors wore masks. There was a very large dog in the lounge. Breakfast- lots of items not available . I womt be staying here again
Aufenthalt von 1 Nacht im August 2021

6/10 – Okay

James

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Really not great
I can only assume that this is what Fawlty Towers would be like now with nothing spent on repairs! How beds like that area till in use goodness only knows
Aufenthalt von 1 Nacht im August 2021

4/10 – Schlecht

Paul

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The bed was so uncomfortable and it sunk in the middle. The bathroom had mould on the wallpaper and brown water came out of the sink tap at first . Something had been taken off the wall and there was brick dust on the floor and holes left in the wall
Aufenthalt von 1 Nacht im August 2021

6/10 – Okay

Angela

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Juli 2021