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Bewertungen von Beacon Grand, A Union Square Hotel

4 out of 5
Beacon Grand, A Union Square Hotel
450 Powell Street, San Francisco, CA

Bewertungen

8.8

Hervorragend

586 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
239 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 8 - Gut" "
106 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 6 - Okay" "
51 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
25 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.0/10

Personal & Service

8.2/10

Ausstattung

8.8/10

Zustand der Unterkunft

9.0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Valentin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Location just a few meters from a cable car stop
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Kerstin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im August 2023

8/10 – Gut

Hans Ulrich

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Gut, ausser dem verrückten Preis fürs Frühstück!
Das Hotel liegt an Toplage. Grundsätzlich alles ok. Aber aufgepasst beim Frühstück: Wir haben zu viert über US$ 240.00 bezahlt. Einfach verrückt . . . 😡😡😡
Aufenthalt von 2 Nächten im April 2023

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2019
Antwort von Emily N. am 19. Jan. 2020
Thank you for the rating! Come back again soon.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im September 2019
Antwort von Emily N. am 9. Nov. 2019
Thank you for taking the time to leave us a rating.

8/10 – Gut

Oliver

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Juli 2019

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Coole Location am Union Square. Leider war die Top Roof Bar wegen Renovierung geschlossen .Ansonsten gerne wieder.
Aufenthalt von 3 Nächten im Juli 2019

4/10 – Schlecht

suwicha

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Very loud, you can hear everything from the street, elevator, housekeeping talking on the hallway. I couldn’t sleep at all for the two nights we stayed here. The hotel was recently renovated but this is not a 4-star hotel in my opinion.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great propertyy
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

KOJI

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
アクセスがよい。パウエルstも 徒歩圏内！
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

BORO

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Hotel is located at nice place in San Francisco downtown. Staff at hotel are very friendly and helpful. Rooms are small, but with nice mattress and pillows. Breakfast is not something they are serving good. You can end up with same breakfast for your all time stay (eggs).
Aufenthalt von 6 Nächten im Mai 2024

8/10 – Gut

Ben

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a basic hotel. Clean, right on the trolly route and lots of great places to eat around. Room was small, and no view - bar at top had great view but service was lacking and it was overpriced.
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Marko

Great old hotel.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Briana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved the stay. It was unfortunate our room didn’t have a microwave
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Diane am 13. Mai 2024
First, thank you for choosing The Beacon Grand for your lodging destination. We know you have many options when visiting the San Francisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to leave a review as we value your feedback and will use it to improve our services. Thank you again for allowing us to host your stay. Whenever your travels bring you back to San Francisco please contact us and we will make sure you get a room with a view of our beautiful city. Diane ElledgeGuest Services Manager

8/10 – Gut

Aude

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location Great hotel but very expensive breakfast
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Diane am 11. Mai 2024
First, thank you for choosing the Beacon Grand for your lodging destination as we know you have many options when visiting San Francisco. I'm truly sorry your experience wasn't what you expected. If you would like to discuss any issues you incountered while staying with us I would be happy to speak with you. Thank you for taking the time to leave your feedback as we will use it to improve our services. If your travels ever bring you back to San Francisco I hope you would give us an opportunity to regain your trust and stay with us again. Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Adam, Prescott Valley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent customer service and nice rooms.
Aufenthalt von 2 Nächten im April 2024
Antwort von Beacon Grand Team am 30. Apr. 2024
We are so happy you enjoyed your stay with us! Thank you for the feedback. We hope you will stay with us again soon when you visit San Francisco.

4/10 – Schlecht

Ayesha

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Diane am 30. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination as we know you have many options when visiting San Francisco. I'm truly sorry your experience wasn't what you expected. If you would like to discuss any issues you incountered while staying with us I would be happy to speak with you. Thank you for taking the time to leave your feedback as we will use it to improve our services. If your travels ever bring you back to San Francisco I hope you would give us an opportunity to regain your trust and stay with us again. Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Gail

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 2 Nächten im April 2024
Antwort von Beacon Grand Team am 30. Apr. 2024
We are so happy you enjoyed your stay with us! We hope you will stay with us again soon when you visit San Francisco.

10/10 – Hervorragend

Tom

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Diane am 26. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Priska

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I absolutely love this place. Everyone is so nice. Doorman, waiter. They pay attention to details . Rooms are gorgeous. Great for walking and shopping. I thought, for a big hotel like this it is pretty quiet. Food at the restaurant was great with great ambiance. I sure recommend it for sure.
Aufenthalt von 1 Nacht im April 2024
Antwort von Diane am 26. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Gut

naoko

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good old fashioned hotel. The stairs as you enter the property was a little intimidating to a senior traveler.
Aufenthalt von 2 Nächten im April 2024
Antwort von Diane am 26. Apr. 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

8/10 – Gut

Sylvain

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hôtel bien situé, pour accès aux différents transports et la marche. Chambre de type majestueuse était ok mais salle de bain a besoin de rénovation. Petit déjeuner trop dispendieux pour ce que l'on a. Un gros hôtel donc ne pas s'attendre à un service personnalisé, ce qui était ok pour nous.
Aufenthalt von 3 Nächten im April 2024
Antwort von Diane am 26. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Monte

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a very nice place
Aufenthalt von 1 Nacht im April 2024
Antwort von Diane am 26. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Gut

Alvin, Toronto

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room we have only gave one chair. It should have at least one more. There is no where to sit except the bed and so uncomfortable with two people staying in the room
Aufenthalt von 4 Nächten im April 2024
Antwort von Diane am 26. Apr. 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Scott

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice property
Aufenthalt von 2 Nächten im April 2024
Antwort von Diane am 23. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Maureen

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
They went above and beyond. Great location.
Aufenthalt von 2 Nächten im April 2024
Antwort von Diane am 4. Mai 2024
First, thank you for choosing The Beacon Grand for your lodging destination. We know you have many options when visiting the San Francisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to leave a review as we value your feedback and will use it to improve our services. Thank you again for allowing us to host your stay. hope to see you again in the near future. Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Deborah

Mit der Familie gereist
Gut: Ausstattung
Great location and friendly staff.
Aufenthalt von 2 Nächten im April 2024
Antwort von Diane am 22. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

YE BIN

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, nice staff, convince facilities!
Aufenthalt von 2 Nächten im April 2024
Antwort von diane am 22. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Gut

PRESTON

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stayed at the Beacon Grand for a week in April. Great location, with cable car on Powell St running directly outside, and easy access to Union Sq, diners etc. Friendly, helpful staff.
Aufenthalt von 7 Nächten im April 2024
Antwort von Diane am 22. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Kelsey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved how there were options to dine or hang out in the hotel but there were also so many options around the hotel. It was a really great spot to be in in the city.
Aufenthalt von 1 Nacht im April 2024
Antwort von Diane am 18. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Gut

evelyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im April 2024
Antwort von Diane am 26. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Reanne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very modernized style indoors. Overall very clean as well and in a convenient area. About 30 min walking distance from fisherman’s wharf or less than 10 min Uber. Beautiful view from Bar at the upper level and delicious drinks. Customer service over all was amazing.
Aufenthalt von 2 Nächten im April 2024
Antwort von Diane am 18. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

April

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gorgeous property with friendly and helpful staff.
Aufenthalt von 2 Nächten im April 2024
Antwort von Diane am 18. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Heather

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel, clean updated rooms, great staff
Aufenthalt von 2 Nächten im April 2024
Antwort von Diane am 18. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Minjun

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Diane am 18. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Fabiola

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay! The bar on the 21st floor overlooking the city is beautiful its a must when you are here.
Aufenthalt von 1 Nacht im April 2024
Antwort von Diane am 18. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the Hotel. Great location.
Aufenthalt von 1 Nacht im April 2024
Antwort von Diane am 18. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We loved the property and location
Aufenthalt von 1 Nacht im April 2024
Antwort von Diane am 18. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Gut

Kristen

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a very nice historic hotel. The rooms are a little cozy, but that is typical of an older hotel. Everything is in great shape and the staff is very welcoming. Recommend!
Aufenthalt von 1 Nacht im April 2024
Antwort von Diane am 26. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Aisha, Las vegas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Highly recommended! Staff was amazing and knowledgeable. The remodel was amazing and almost unrecognizable from the previous owner. Excited to stay again
Aufenthalt von 1 Nacht im April 2024
Antwort von Diane am 18. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

LINDSAY

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved the staff!
Aufenthalt von 3 Nächten im April 2024
Antwort von Diane am 18. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

6/10 – Okay

Alejandro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
This hotel is awesome, but, my wi dow faced the trolleystreet and the window didnt close all the way. It got pretty noisy at night.
Aufenthalt von 3 Nächten im April 2024
Antwort von Diane am 26. Apr. 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

8/10 – Gut

Sebastian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Diane am 26. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

8/10 – Gut

Janet

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Nice small boutique hotel. Rooms decorated nicely. Very convenient to shopping and transit. Liked the Starbucks next to the hotel. Super convenient
Aufenthalt von 2 Nächten im April 2024
Antwort von Diane am 26. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Philo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Starlite Lounge (21st floor) offers a beautiful view, but the music is loud and a lot of the crowd seems to be partiers--no big deal, but know in advance. And have fun figuring out what the hole in the glass shower door is for--great idea. The staff is excellent and the hotel history is fascinating. Really nice area of the city.
Aufenthalt von 2 Nächten im März 2024
Antwort von Diane am 18. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy you enjoyed the beautiful Starlite Lounge and hope it was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Diane am 22. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

4/10 – Schlecht

michel

Mit dem Partner gereist
Gut: Sauberkeit
Maitre D at Starlight is rude, unfriendly and should be replaced.
Aufenthalt von 2 Nächten im März 2024
Antwort von Diane am 26. Apr. 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Anudari

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place
Aufenthalt von 1 Nacht im März 2024
Antwort von Diane am 18. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

10/10 – Hervorragend

Szandra, Old Greenwich

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
N/A
Aufenthalt von 2 Nächten im März 2024
Antwort von Diane am 18. Apr. 2024
First, thank you for choosing the Beacon Grand for your lodging destination. We know you have many options when visiting the San Fransisco Bay Area. We are so happy your experience with us was everything you expected. Thank you for taking the time to share your experience with us. We value your feedback as we can use it to improve our services. Thank you again for allowing us to host your stay with us. We look forward to seeing you again in the near future.Diane ElledgeGuest Services Manager

2/10 – Ungenügend

Melinda

Aufenthalt von 2 Nächten im März 2024
Antwort von Diane am 26. Apr. 2024
First, thank you for choosing The Beacon Grand. We know you have many lodging optioins when visiting the San Francisco Bay Area. I'm disappointed to learn that your stay was not up to your expectations. Please allow me to express my sincerest apologies for the concerns you expressed.Thank you again for your feedback as it is extremely important for us to help us continually improve our service and provide memorable experience to our valued guests.When your travels bring you back to the SF area, and you decide to give us another opportunity, do not hesitate to let us know.Diane ElledgeGuest Services Manager