Club-Suite, 1 Schlafzimmer, Nichtraucher
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Bewertungen von The Ritz-Carlton, San Francisco

5 out of 5
The Ritz-Carlton, San Francisco
600 Stockton St, San Francisco, CA

Bewertungen

9.2

Wunderbar

731 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
165 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
52 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
31 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
21 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.6/10

Sauberkeit

9.4/10

Personal & Service

9.0/10

Ausstattung

9.2/10

Zustand der Unterkunft

9.2/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im September 2019

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im September 2019

10/10 – Hervorragend

Jacqueline

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2019

8/10 – Gut

Martin

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2018

8/10 – Gut

hermau, Baden-Württemberg

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Wie gewohnt war unser Aufenthalt auf der Clubetage hervorragend. Als negativ empfanden lediglich den Check in. Bei vielen Aufenthalten in Ritz-Carlton-Hotels wurden wir diese Mal nicht auf der Clubetage eingecheckt oder dort hin begleitet, selbst die Zimmer mussten wir selbst in längeren Fluren suchen.
Aufenthalt von 3 Nächten im Juli 2018

8/10 – Gut

Gilbert, Hamburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Luxuriöses Hotel in sehr guter Lage
Das Hotel ist ein sehr gepflegtes und - wenngleich von außen in einem klassizistischen Bau untergebracht - modern gestyltes Hotel (1991 gebaut und wohl vor einigen Jahren renoviert). Obwohl es mehr als 300 Zimmer hat, vermittelt es im Gegensatz zu den anderen Top-Hotels in Nob Hill und im Financial District (z.B. das Fairmont oder Westin) eine etwas intimere und exklusivere Atmosphäre. Unser Double Queensize Zimmer war geräumig, sehr sauber. Die Betten sind bequem. Die Klimaanlage funktionierte gut und leise. Negativ sind auch hier die typischen Unsitten der 5-Sterne Hotellerie: - Kein kostenloses WLAN im Zimmer. - Überteuertes Valet-Parking (Wir konnten allerdings nachts problemlos an der Pine Street parken). - Der Platz auf der Auffahrt ist sehr knapp bemessen und entsprechend stressig ist es beim check-in und -out. So riss der Doorman beim Vorfahren gleich die Tür auf, und griff frech ins Auto, um die Kofferraumklappe zu öffnen. Hier wäre mehr Ruhe und Höflichkeit wünschenswert. Es dauerte dann allerdings eine gefühlte Ewigkeit bis das Gepäck auf dem Zimmer war. Beim Auschecken haben wir das Gepäck lieber selbst herunter getragen. - Automatisierte und ebenfalls überteuerte Mini-Bar, Mit $50 Strafzahlung (!) für den Fall, dass der Kühlschrank für eigene Getränke genutzt wird - einfach absurd!
Aufenthalt von 5 Nächten im Juli 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
TOP Hotel!!!
Sehr gutes, empfehlenswertes Hotel! Aussergewöhnlich gutes Servicepersonal.
Aufenthalt von 2 Nächten im September 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hervorragendes Hotel und aufmerksame Mitarbeiter

10/10 – Hervorragend

Heike-Doreen, Paphos

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel, tolle Lage
San Francisco ist eine großartige Stadt, wunderschön auch zu Fuß zu erleben. Das Hotel liegt sehr günstig, Chinatown ist nur einen Block weg, Union Square 2 Blocks. Ein tolles japanisches Restaurant gleich um die Ecke und an der anderen Ecke fährt die Cable Car.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Elegantes typisches Ritz, jedoch sehr hellhörig
Elegantes Hotel mit schöner eleganter Bar im Eingangsbereich. Wirkt in der Lobby klein. Zimmer schön und groß. Allerdings waren die Räume so hellhörig, dass man chinesische Zimmernachbarn so laut hörte, als sei fast keine Trennwand. Beim Check-out waren Gäste vor mir, die um einen Zimmertausch baten ... Falls sie buchen, stellen Sie zumindest sicher, dass es keine Verbindungstür zu einem Nachbarzimmer gibt - diese scheinen auf jeden Fall nicht gut schallgedichtet. In Summe tolles Hotel, das ich jedoch nicht wieder besuchen würde, wegen der schlaflosen Nacht. Preis auch typisch hoch ... und dann dürften solche Ausfälle nicht sein.

10/10 – Hervorragend

alex, germany

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
An icon
Stayed for only two nights in a club level room. The hotel itself is a landmark and the expected service is even exceeded. You feel like at home-but in a very special location. Maybe the club lounge needs some slight and careful updating, nevertheless, the style is just something very special. Bar service and fitness activities are excellent, too.

10/10 – Hervorragend

Tom, München

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hervorragender Service!
Perfekter, professioneller und schneller Empfang. Hervorragende Zimmerausstattung und sehr bequeme Betten. Stilvoller Gym in dem schon alles bereitliegt. Sehr guter Steamer. Leider kein Pool. Sehr gutes, aber nicht billiges Frühstücksbüffet. Das Hotel liegt zentral gelegen auf einem Hügel, direkt über Chinatown. Rundherum ein perfekter Aufenthalt in San Francisco. PS: was ein Ritz oder ein Adlon ausmacht, merkt man erst, wenn einem in einem anderen Hotel auf einmal, vorher vielleicht unwesentliche, Dinge abgehen.

10/10 – Hervorragend

6005, Luzern

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
1A Hotel
Super Service. Gute Zimmer.

10/10 – Hervorragend

Yuri

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Ritz-Carlton am 21. Mai 2024
Dear Yuri, Thank you for your review! We are pleased to see that you enjoyed your stay with us and hope to welcome you back soon! Warmly, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Gayle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location and wonderful staff and rooms.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Ritz-Carlton am 20. Mai 2024
Dear Gayle, Thank you for sharing your review. We are delighted you chose to stay with us and love to hear we have the perfect location, wonderful staff and rooms! We sincerely hope to welcome you back as our esteemed guest and wish you safe travels in the meantime. Warmest regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Waleska Rivera, Aurora

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wow! Wonderful experience. Service was top notch.
Aufenthalt von 3 Nächten im März 2024
Antwort von Ritz-Carlton am 3. Mai 2024
Dear Waleska, Thank you so much for your review! We appreciate you choosing to stay at The Ritz-Carlton, San Francisco and are happy to hear your stay was a wonderful experience with top-notch service. We are thrilled to hear you were wow'd and hope we can wow you again and again. We look forward to welcoming you back when you return to San Francisco! Warmly,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Rewal, Miramar

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im April 2024
Antwort von Ritz-Carlton am 3. Mai 2024
Dear Rewal, Thank you for your kind words! You were a delight to have as our guest and we sincerely thank you for choosing to stay with us. We hope to welcome you back soon! Warmly,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Girlie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Classic excellent hotel
Aufenthalt von 5 Nächten im April 2024
Antwort von Ritz-Carlton am 24. Apr. 2024
Dear Girlie, We are pleased to hear you found us to be a classic excellent hotel and look forward to welcoming you back as our important guest. Thank you for sharing your review and for choosing to stay at The Ritz-Carlton, San Francisco! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Hugo, Henderson

Aufenthalt von 2 Nächten im April 2024
Antwort von Ritz-Carlton am 14. Mai 2024
Dear Hugo, Thank you for your kind review! We are delighted you chose to stay with us and sincerely look forward to welcoming you back. Wishing you safe travels until we meet again! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

6/10 – Okay

Matt

Aufenthalt von 1 Nacht im April 2024
Antwort von Ritz-Carlton am 6. Mai 2024
Dear Matt,Thank you for your review. Our apologies that this most recent stay did not leave a more favorable impression. We do hope to have the opportunity to host you again when your travels bring you back to San Francisco and to be able to provide you with the true Ritz-Carlton level of hospitality. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Steven

Aufenthalt von 1 Nacht im April 2024
Antwort von Ritz-Carlton am 6. Mai 2024
Dear Steven, Thank you for rating your recent stay at The Ritz-Carlton, San Francisco. We hope to welcome you back soon! Warmest regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Robert

Aufenthalt von 2 Nächten im April 2024
Antwort von Ritz-Carlton am 6. Mai 2024
Dear Robert, Thank you so much for your kind review. We sincerely thank you for you choosing The Ritz-Carlton, San Francisco! Warmly,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

8/10 – Gut

Sermin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff in bar/restaurant area is courteous and well trained. The building and amenities are old but very clean. Nowhere in SF feels safe anymore but we were taken aback to see that the key access on the elevator didn’t work. A couple of guys at the door wouldn’t be enough if someone wanted to get to the floors. Front desk doesn’t have the sense of urgency to satisfy customers’ needs. We asked for rate adjustment when we checked in a day earlier and received a flat no whereas Fairmont staff is empowered to go above and beyond to find ways to make their clients happy. Food and drinks were pretty good. Valet parking was $90 tips which is ridiculous. You can park at the public park around the corner for one third of that cost. If we’re in SF again we’d definitely go with Fairmont.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ritz-Carlton am 4. Apr. 2024
Dear Sermin, Thank you for taking the time to share your review. We were delighted to have you as our valued guest and sincerely thank you for choosing to stay with us. We appreciate the constructive feedback and send our apologies that your experience did not leave a more favorable impression. We believe receiving comments such as yours help us to improve the level of service we provide going forward. You will be pleased to hear that updates are being planned for our property and hope that you will experience and enjoy them once they have been completed. We are sorry to hear that the rate adjustment was not accommodated and that the parking rates were high while you were with us. We recognize you as an important guest and your feedback has been sent to our leadership team to better serve our guests in line with our service values. We are pleased to hear that you found the building and amenities to be very clean and the food and drinks to be pretty good. We are especially delighted that you found our staff in the bar/restaurant area to be courteous and well trained. The Ladies and Gentlemen of The Ritz-Carlton, San Francisco continually strive to provide the highest level of hospitality in the business and will be delighted to hear their hard work made a difference to you personally. Thank you for highlighting them!We hope that when your travels bring you back to San Francisco, that we have an opportunity to host you once again and provide you with the true Ritz-Carlton experience.Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Andres

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great option, great quality and great staff
Aufenthalt von 3 Nächten im März 2024
Antwort von Ritz-Carlton am 1. Apr. 2024
Dear Andres,Thank you for your kind words! We are delighted to have you as our guest and thank you for choosing to stay with us. We're so happy to that you found us to have great quality and great staff! We hope to welcome you back soon! Warmly,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Leart

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a luxurious hotel, clean and service was excellent. No pool available. Hotel should offer free WiFi and coffee.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ritz-Carlton am 27. März 2024
Dear Leart, Thank you for your review. We were delighted to have you as our guest and sincerely thank you for choosing to stay with us. Our apologies that our property does not offer a pool. We do offer complimentary Wifi in the public areas and complimentary coffee in our Hotel Lobby every day from 5am - 9am. With some levels of Bonvoy Membership, complimentary upgraded Wifi is a member benefit. We are pleased to hear you found our property to be luxurious and clean. Most importantly, we are delighted the service we provided was excellent! We would love to welcome you back and provide you with The Ritz-Carlton level of service on your next visit to San Francisco! We wish you safe travels until we meet again. Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Stéphanie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
C’était extraordinaire!!!
Aufenthalt von 6 Nächten im März 2024
Antwort von Ritz-Carlton am 19. März 2024
Dear Stephanie, Thank you for your kind words! We are delighted to hear that your stay was extraordinary! We appreciate you choosing to stay with us and excitedly look forward to welcoming you back again! Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

8/10 – Gut

Cheri

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice property. We stayed at Club Level and there were so many great food offerings throughout the day. The staff was friendly and helpful at all areas of hotel.
Aufenthalt von 3 Nächten im März 2024
Antwort von Ritz-Carlton am 13. März 2024
Dear Cheri,Thank you for your review. We are pleased to hear you found our property to be very nice, the Cub Level to have many great food offerings, and the staff friendly and helpful! We were delighted to have you stay with us and appreciate your loyalty. We hope to welcome you back when you return to San Francisco! Warmly,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Lin

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
靠近唐人街，可以散步去逛街购物
Aufenthalt von 1 Nacht im März 2024
Antwort von Ritz-Carlton am 4. März 2024
Dear Lin, Thank you for your review. We're happy to hear that you found our location conducive to walking and shopping as you created memories in our lovely city. We thank you for your loyalty and look forward to welcoming you on your next visit to San Francisco! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

MAUREEN, ALAMO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Ritz-Carlton am 4. März 2024
Dear MAUREEN,Thank you for your review! We were delighted to have you stay with us and hope to provide the Ritz-Carlton level of service to you again soon! Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Shelby, Danville

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ritz-Carlton am 21. März 2024
Dear Shelby,Thank you for your review and we are pleased you enjoyed your stay. We sincerely look forward to welcoming you back again. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

8/10 – Gut

Ryuta

Gut: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Ritz-Carlton am 21. Feb. 2024
Dear Ryuta,Thank you for your review. Our apologies that this most recent stay did not leave a more favorable impression. We do hope to have the opportunity to host you again when your travels bring you back to San Francisco and to be able to provide you with the true Ritz-Carlton level of hospitality. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

PAURUCHISTI

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very beautiful & well kept property. Rooms were clean & comfortable Staff very attentive & polite. Enjoyed our stay.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ritz-Carlton am 20. Feb. 2024
Dear Pauruchisti,Thank you for sharing your review. We appreciate you choosing to stay with us and are delighted to hear that you found our property well-kept, our rooms clean and comfortable, and our staff very attentive and polite! We hope to host you again when you return to San Francisco and wish you safe travels until then! Warmly,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Julie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The only thing we did not like was the water pressure of our shower. The shower should be looked at.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ritz-Carlton am 20. Feb. 2024
Dear Julie, Thank you for caring enough to bring this to our attention. If I could kindly ask what room number you were in, it would assist us in looking into the water pressure. We recognize you as an important guest and your feedback has been sent to our leadership team to better serve our guests in line with our service values. We were delighted to have you as our valued guest and sincerely thank you for choosing to stay with us. We hope to welcome you back and provide you with The Ritz-Carlton level of hospitality. Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

florence

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Chambre club très bien. Très bien placé
L’hôtel est très beau. La formule chambre club très bien et il est très bien placé.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Ritz-Carlton am 20. Feb. 2024
Dear Florence,Thank you for sharing your kind words. We are delighted to hear that you found our hotel beautiful and loved our location and The Club Lounge! We appreciate you choosing to stay with us and we hope to welcome you back soon! Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

2/10 – Ungenügend

Fatima Saba

Aufenthalt von 5 Nächten im Februar 2024
Antwort von Ritz-Carlton am 21. März 2024
Dear Fatima Saba,Thank you for taking the time to share your review. I'm so sorry to hear that your experience fell short this time. We thank you for choosing to stay with us and genuinely hope to welcome you back to our historic Nob Hill landmark so that we may provide you with the true Ritz-Carlton level of service. Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Alejandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ritz-Carlton am 15. Feb. 2024
Dear Alejandra, Thank you for your review. We were delighted to have you as our valued guest and look forward to providing you with The Ritz-Carlton level of service when you return! Warmest regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Manja

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ritz-Carlton am 12. Feb. 2024
Dear Manja,Thank you for your wonderful review of your stay at The Ritz-Carlton, San Francisco! We are pleased to see your stay was enjoyable and look forward to having you again soon! Warmest regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Cathryne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ritz-Carlton am 12. Feb. 2024
Dear Cathryne,Thank you for your kind review! We were delighted to have you as our valued guest and look forward to providing The Ritz-Carlton level of service to you on your next stay with us! Wishing you safe travels. Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Joyce

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely enjoyed our stay! The complimentary Champagne and cupcakes for my Aunt’s birthday was a very nice touch and it is greatly appreciated. The staff were phenomenal. Lily from customer service reach out to ask if we need anything and to make sure we have a nice stay at the hotel. Our room were impeccably clean everyday. Towels, sheets and other supplies like coffee, tea, shampoo etc were also replenished. Overall, we are extremely happy of our stay and this won’t be our last time staying here. Absolutely recommend this hotel! Close to a lot of tourist spots so you can pretty much walk to everywhere. Thank you so much Ritz Carlton San Francisco!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ritz-Carlton am 9. Feb. 2024
Dear Joyce, Thank you for taking the time to share about your stay at The Ritz-Carlton, San Francisco! We are so pleased to hear you enjoyed your time with us and we appreciate you choosing to celebrate your Aunt's birthday with us. We love being a part of such a special memory! Thank you for highlighting the impeccably clean rooms and the supplies being replenished. Thank you for saying this won't be your last visit as we're looking forward to welcoming you back and sharing many more memories together! Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Lillian, San Francisco

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Club lounge can spoil you
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ritz-Carlton am 8. Feb. 2024
Dear Lillian, Thank you for taking the time to share your review. We are delighted to hear that your stay was enjoyable and that our Ladies and Gentlemen spoiled you on the Club Lounge! We appreciate you choosing The Ritz-Carlton, San Francisco and look forward to welcoming you back soon! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Tami

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ritz-Carlton am 9. Feb. 2024
Dear Tami,Thank you for your review. We were delighted to have you as our guest and look forward to welcoming you back when your travels bring you back to San Francisco! Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Kaori

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ritz-Carlton am 5. Feb. 2024
Dear Kaori,Thank you for sharing your review and we are so pleased you enjoyed your stay. We thank you for choosing The Ritz-Carlton, San Francisco and look forward to welcoming you back the next time your travels bring you back to our "City by the Bay"! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Ritz-Carlton am 29. Jan. 2024
Dear Anonymous,Thank you for your review. Our apologies that this most recent stay did not leave a more favorable impression. We do hope to have the opportunity to host you again when your travels bring you back to San Francisco and to be able to provide you with the true Ritz-Carlton level of hospitality. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Susan R.

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service and attention from all the staff was wonderful. The bathroom could use a bit of refreshing for a 5 star property, but otherwise excellent stay.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Ritz-Carlton am 22. Jan. 2024
Dear Susan R.,Thank you for taking the time to share your review. Your valuable comments that the bathroom could use a bit of refreshing have been relayed to our Leadership Team so that we may work to uphold our commitment to our guests. Thank you for letting us know that the service and attention from all the staff was wonderful. Our Ladies and Gentlemen strive to provide the highest level of hospitality and will be delighted to hear you enjoyed your experience. We were delighted to have you as our esteemed guest and thank you for choosing to stay with us. We sincerely hope to welcome you back to our historic Nob Hill landmark so that we may provide you with the true Ritz-Carlton level of service. Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

6/10 – Okay

Bernita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Needs a refresh for the rooms and maintenance, especially the tub! Service was excellent most of the time with a slight mishap in their restaurant one evening.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Ritz-Carlton am 22. Jan. 2024
Dear Bernita,Thank you for taking the time to share your review. We were delighted to have you as our valued guest and sincerely thank you for choosing to stay with us. I'm so sorry that there was a slight mishap in the restaurant one evening and that the rooms and tub need a refresh! Thank you for bringing these to our attention. We recognize you as an important guest and your feedback has been sent to our leadership team to better serve our guests in line with our service values. We hope that when your travels bring you back to San Francisco, that we have an opportunity to host you once again and provide you with the true Ritz-Carlton experience. With warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

4/10 – Schlecht

Federico

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
15 dollars for the wifi in a 5 star hotel is ridiculous.not even motel 5 charge for it! The place was clean but an old hotel.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Ritz-Carlton am 22. Jan. 2024
Dear Frederico,Thank you for your review. Our apologies that this most recent stay did not leave a more favorable impression. We do hope to have the opportunity to host you again when your travels bring you back to San Francisco and to be able to provide you with the true Ritz-Carlton level of hospitality. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

8/10 – Gut

Woo Sik

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Ritz-Carlton am 16. Jan. 2024
Dear Woo Sik,Thank you for your review. Our apologies that this most recent stay did not leave a more favorable impression. We do hope to have the opportunity to host you again when your travels bring you back to San Francisco and to be able to provide you with the true Ritz-Carlton level of hospitality. Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service is not dead at The Ritz (San Francisco, Nob Hill). The staff was genuinely wonderful. The area is close to Chinatown and Little Italy, but the whole city is very walkable. Union Square is down the hill. Nob Hill is safe and has some nice hotels and restaurants. I highly recommend this hotel. Nice food, pretty rooms and unlike many Historic Hotels...The Ritz has great air quality...no musty smell! Everything is up to date. This Grand Hotel has retained it's character and beauty.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Ritz-Carlton am 8. Jan. 2024
Dear Jennifer, Thank you so much for taking the time to share your experience at The Ritz-Carlton, San Francisco! We are delighted to hear that you highly recommend us and that the location, food, rooms, and air quality were nice. We especially love to hear that our staff was genuinely wonderful. It's so nice to hear that we made an impact on our visit with us and we look forward to welcoming you back! Warmest regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Robert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ritz-Carlton am 8. Jan. 2024
Dear Robert, Thank you for taking the time to review your recent stay at The Ritz-Carlton, San Francisco. We appreciate your business and look forward to welcoming you back soon! Warm regards, The Ladies and Gentlemen of The Ritz-Carlton, San Francisco

10/10 – Hervorragend

Barry

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely love this place. staff is very professional and helpful. Rooms are fantastic. Great bar. We’ll be back!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Ritz-Carlton am 8. Jan. 2024
Dear Barry, Thank you so much for your review! We are very pleased that you absolutely love us and that our rooms and bar are fantastic! Our staff works very hard to provide the highest level of service and will be delighted to hear your wonderful comments. We're also looking forward to having you back! Warm regards,The Ladies and Gentlemen of The Ritz-Carlton, San Francisco