Dear Minda, Thank you for choosing Extended Stay America for your recent stay. We appreciate your kind words and your highlighting the convenience of our location. We are glad that we provided you with a comfortable and pleasant experience. We hope to see you again when your travels bring you back into the area. Sincerely,Hotel Management

Dear Celso, Thank you for your kind words about our property. We strive to provide exceptional service to all our guests, and it's rewarding to hear that our team's friendliness and attentiveness made a positive impression on you. Your satisfaction is our priority, and we appreciate your recognition of our efforts. We look forward to welcoming you back at Extended Stay America again in the future!Sincerely,Hotel Management

Dear Reyvonie, Thank you for your feedback on your stay at Extended Stay America! We're pleased to hear that you appreciated the convenience of having a mini kitchen in your room. At our hotel, we aim to provide amenities that enhance your comfort and convenience during your stay. We appreciate your recommendation and hope to welcome you back for another enjoyable stay soon!Sincerely,Hotel Management

Dear Asmik, Please accept our apologies for the experience you shared in your feedback. We are disappointed to learn about the service and cleanliness issues you had. We take pride in providing our guests a clean, fresh environment and outstanding hospitality; therefore, we apologize for overlooking anything during your stay. We will discuss your feedback with our staff to ensure this does not occur again. We hope you will give us another chance the next time your travels bring you our way. Sincerely,Hotel Management

Dear Inderjeet, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately.Sincerely,Hotel Management

Dear Sina, We sincerely apologize for not meeting your expectations during your visit. We regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. We will immediately address this with our housekeeping staff, and we appreciate you bringing this to our attention. We genuinely hope that you will consider giving us another opportunity to serve you in the future so we can provide you with the immaculate and enjoyable experience you deserve and that we are known for.Sincerely,Hotel Management

Dear Michael, Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know that we exceeded your expectations. We look forward to welcoming you back to Extended Stay America!Sincerely,Hotel Management

Dear Lisa, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. It is always gratifying to receive praise for exceeding expectations, and we are delighted you found everything about us satisfying. Moreover, we are thrilled to read that you have already decided to stay with us again, and we look forward to it.Sincerely,Hotel Management

Dear Laura, We apologize for the inconvenience you experienced with the comfort of your bed and the noise from the freeway side. Your feedback regarding our breakfast offering and staff service is duly noted, and we regret falling short of your expectations. Rest assured, we will address these concerns with our team to ensure improvements are made. Your comfort and satisfaction are important to us, and we appreciate you bringing these matters to our attention. We hope you consider giving us another opportunity to provide you with a more enjoyable stay in the future.Sincerely,Hotel Management

Dear Christy, We're honored to be your home away from home and glad to have you as a guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and services. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We look forward to sharing your upcoming trips and more memorable moments. Thanks again for the outstanding remarks. Sincerely,Hotel Management

Dear Nadja, Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We are glad that you were pleased with our convenient location and customer service. It was a pleasure hosting you, and we hope to see you again soon.Sincerely,Hotel Management

Dear Cynthia, We're glad you found our laundry facilities helpful. We apologize for any oversight regarding amenities in your room. Your feedback is noted, and we'll work to ensure better preparedness for our guests in the future. We appreciate your understanding and hope to welcome you back to Extended Stay America for a more enjoyable stay.Sincerely,Hotel Management

Dear Juan Carlos, Thank you for selecting Extended Stay America. Reading about your observation during your stay with us brings us joy. We aim for a great guest experience. However, we are sorry for the inconvenience and will discuss it with the team so this never repeats. We look forward to hosting you again on your next visit to your preferred location.Sincerely,Hotel Management

Dear michael, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit.Sincerely,Hotel Management

Dear Rita, On behalf of our entire team, thank you for posting such fantastic feedback about Extended Stay America! We are delighted that you thoroughly enjoyed your stay. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management

Dear Katherine, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for your feedback.Sincerely,Hotel Management

Dear Devonte, Thank you for this outstanding review and for selecting Extended Stay America for your visit. It is always wonderful to know how much our guests enjoy our efforts. We are fortunate to have such thoughtful and exceptional team members as Walter and Anna; we'll gladly share your kind words with them and our entire team. It was a pleasure hosting you, and we hope to see you again soon.Sincerely,Hotel Management

Dear Suzette, Thank you for taking the time to tell us about your visit. First of all, we apologize for the behavior of our associate and thank you for informing us of this incident. We understand your disappointment, and your feedback is being reviewed with the team members to see what went wrong. However, thank you for the kind comments about Walter. We are lucky to have him as part of our team. We appreciate your business and would welcome the opportunity to restore a favorable impression of our hotel in the future.Sincerely,Hotel Management

Dear Tokyo, Thank you for sharing your feedback with us. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We apologize for any inconvenience caused. Your review will be discussed with our associates as we focus on providing exceptional guest experiences. We appreciate your comments and hope to have another opportunity to welcome you again soon.Sincerely,Hotel Management

Dear Rick, Thank you for sharing your feedback with us. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. We assure you that the safety and well-being of our guests are our top priority, and we have security on our property around the clock for all our guests' safety. For future visits, please feel free to reach out to our front desk if you need any assistance during your stay. Should you require further assistance, please do not hesitate to reach us at the hotel. We remain committed to providing you with the highest level of service and look forward to the opportunity to serve you better in the future.Sincerely,Hotel Management