Fassade der Unterkunft

Bewertungen von Hotel 1550

3.5 out of 5
Hotel 1550
1550 El Camino Real, San Bruno, CA

Bewertungen

8.8

Hervorragend

545 von insgesamt 989 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
324 von insgesamt 989 Gästebewertungen haben eine Bewertung von 8 - Gut" "
66 von insgesamt 989 Gästebewertungen haben eine Bewertung von 6 - Okay" "
24 von insgesamt 989 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
30 von insgesamt 989 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.8/10

Sauberkeit

9.2/10

Personal & Service

8.4/10

Ausstattung

8.6/10

Zustand der Unterkunft

8.4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Goetzfried

Gut: Zustand der Unterkunft
perfekt
Aufenthalt von 1 Nacht im April 2024
Antwort von Tushar Pandya am 30. Apr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 – Gut

Pius

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A good alternative to an hotel chain
very good price / comfort ratio with an airport shuttle service
Aufenthalt von 1 Nacht im August 2023
Antwort von Tushar Pandya am 14. Aug. 2023
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

8/10 – Gut

Monika

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Tushar Pandya am 4. Juni 2023
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

10/10 – Hervorragend

Isabella

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2022
Antwort von Customer Care Team am 18. Jan. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Hervorragend

DOUGLAS

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wonderful hotel
Aufenthalt von 2 Nächten im April 2024
Antwort von Tushar Pandya am 26. Apr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 – Gut

Shaohui

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staffs, 24 hrs soft-drink provided for free, good location, free shuttle bus going to airport; a bit noisy at night as airplanes passing by.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 24. Apr. 2024
Dear guest, Thank you for taking the time to share your feedback with us! We're glad to hear that you found our staff friendly, enjoyed the complimentary soft drinks, and appreciated our convenient location and free shuttle service to the airport. We apologize for any noise disturbances caused by airplanes passing by at night. We understand how important a good night's rest is for our guests and we will look into ways to minimize the noise in the future to ensure a more peaceful stay for you and our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you for staying with us at Hotel 1550 - SFO Airport!Warm regards,Guest Experience TeamHotel 1550

10/10 – Hervorragend

jack, san jose

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to SFO.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tushar Pandya am 22. Apr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Dara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Although you can hear plane sounds it did not disrupt our sleep. Room clean, comfortable, quiet heating, nice TV, great towels. Refrigerator did not work. Lots of places to eat nearby or you can call to deliver. Wine and beer available in hotel. Nice breakfast.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tushar Pandya am 17. Apr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Jeanliz

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very helpful and attentive. Rooms were clean and comfortable.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tushar Pandya am 4. Apr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Robin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Care Team am 30. Apr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Hervorragend

Donna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Tushar Pandya am 2. Apr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Rashid

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great breakfast options, excellent service. Clean space, nice lighting, good direct tv show options.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tushar Pandya am 2. Apr. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Ju

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There is some noise that can be heard in the room
Aufenthalt von 1 Nacht im März 2024
Antwort von Tushar Pandya am 28. März 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

2/10 – Ungenügend

Jillian

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Called night receptionist at 0030 past midnight to ask if I could book the room via Expedia as I had missed my international flight and needed to sleep. He said yes he had availability but book after midnight, which I did. Took $48 Uber to hotel 0045 am and he refused to give me the room until checkin at 3 pm. I am a 70 yr old lady and they took my funds which was non refundable and expected me to return that afternoon. But he offered a” more expensive “ room immediately if I paid more money. PLEASE BEWARE AS THEY PULL STUNTS LIKE THIS AND STEAL YOUR MONEY. Expedia was a non refundable transaction. Remember, I called after midnight and asked to pay the overnight rate, but would only have the room till 11-12 noon. He said yes use Expedia and then left me high and dry at 1:30 in the morning. Shocking customer service.
Antwort von Tushar Pandya am 23. März 2024
Hello Madam, I humbly request you to not to narrate wrong story. The fact is you called after midnight to check availability of room. My front desk person specifically told you that he has only 1 X suit room available and he quoted you the rate, then you said that you are getting better rate online and FD said that if you are getting better rate for said date then it's your wish. You arrived after midnight with wrong date booking (instead of 3/20 ,you booked online for 3/21) which was not our mistake though we offered you the help of charging the difference (regular room to suit) and give you the only suit room available. You did not agreed to it and was asking for refund, though it was non-refundable booking we refunded the charges and gave you the print proof of refund.

10/10 – Hervorragend

Justin

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Good location and proximity to the airport
Aufenthalt von 1 Nacht im März 2024
Antwort von Tushar Pandya am 20. März 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Patrick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property. After 7a there will be some outdoor noise from street traffic and trash pick ups.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tushar Pandya am 19. März 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 – Gut

Yves

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet
Aufenthalt von 1 Nacht im März 2024
Antwort von Tushar Pandya am 16. März 2024
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

10/10 – Hervorragend

SEIKO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Tushar Pandya am 9. März 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Silvina

Front desk helped me very well and the shuttle to the airport was very helpful
Aufenthalt von 2 Nächten im März 2024
Antwort von Tushar Pandya am 5. März 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 – Gut

Muhammad

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tushar Pandya am 1. März 2024
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

10/10 – Hervorragend

Angelo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect place for an early flight. Clean, comfortable and efficient.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tushar Pandya am 29. Feb. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 – Gut

Elsie, Toronto

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Close to airport
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Care Team am 27. Feb. 2024
Dear Elsie, Thank you so much for taking the time to rate your recent stay at Hotel 1550. We are pleased to know you had a positive overall experience at our airport hotel, and it's great to read that our proximity to SFO suited you. If there's anything specific you'd like to see more of, please don't hesitate to share it with us. Your complete satisfaction is our ultimate goal, and we'd love to exceed your expectations on a future visit. We look forward to welcoming you back soon and hope to deliver a 5-star experience during your next stay. Thank you for choosing us. Safe travels!Warm regards,Guest Experience TeamHotel 1550

10/10 – Hervorragend

Patrick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice boutique style hotel. Staff was super friends and accommodating. Rooms were spacious and clean.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tushar Pandya am 26. Feb. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Monica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Little noisy with the el Camino so close but nice hotel and nice staff
Antwort von Tushar Pandya am 25. Feb. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

FERHAN, ASHBURN

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Care Team am 20. März 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Care Team am 16. Feb. 2024
Thank you for the 5 out of 5 rating, Matthew - it's greatly appreciated! We hope your stay was comfortable and you had easy access to everything you needed. We appreciate you choosing Hotel 1550 for your accommodation on this trip and look forward to welcoming you back soon for another positive experience. Enjoy your travels, and thank you for staying with us on this journey!Warm regards,Guest Experience TeamHotel 1550

10/10 – Hervorragend

Cecille

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff and great location. Room was clean and it was a nice surprise to find not just a mini fridge but also a microwave.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Care Team am 13. Feb. 2024
Dear Cecille, We are always pleased to receive feedback from our guests in relation to their stays at Hotel 1550, and we are delighted with your rating and comments - thank you very much. We are glad that you found the room clean and the staff friendly, and it's great to know that you appreciated our convenient location and the availability of a mini fridge and microwave in your room. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we can't wait to have you back soon so we can share another 5-star experience with you. Enjoy your travels, and thank you for choosing us!Warm regards,Guest Experience TeamHotel 1550

10/10 – Hervorragend

PeiTong

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly Recommend.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Tushar Pandya am 6. Feb. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Bethany

Mit der Familie gereist
The staff was professional and friendly. They even prepared a bag with snacks since we left too early for breakfast! There was mold in the shower. Otherwise it seemed clean.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tushar Pandya am 5. Feb. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Catherine

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Tushar Pandya am 5. Feb. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Linda

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Hotel 1550 is trying. It’s a cute building and the staff is superior. The inside is modern but shabby. The free shuttle to and from the airport is great.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tushar Pandya am 30. Jan. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tushar Pandya am 30. Jan. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything I needed was available. Hotel was clean. Simple basics for a comfortable, safe overnight stay. Staff friendly and helpful. Nice breakfast.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tushar Pandya am 29. Jan. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tushar Pandya am 29. Jan. 2024
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

10/10 – Hervorragend

Rona

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The best in the west!!!!
My stay at this hospital is always amazing. The staff are very nice and friendly. The rooms are nice and clean. The Breakfast is a winner. Only thing is the cable Direct TV skips and buffers while watching a movie. Other than that everything else is great. I do recommend this Hotel to others!!!!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Tushar Pandya am 27. Jan. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
非常にコスパの良いホテルでした。
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Tushar Pandya am 20. Jan. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 – Gut

Robert

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tushar Pandya am 8. Feb. 2024
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

10/10 – Hervorragend

Hui ying

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tushar Pandya am 18. Jan. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

Marie G

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Care Team am 17. Jan. 2024
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

2/10 – Ungenügend

Jung

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I tried to shower in the morning, but there was no warm water. I waited for over an hour, but ended up leaving without being able to shower. Moreover, the hotel manager was unfriendly.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tushar Pandya am 16. Jan. 2024
Hello,We are very sorry to hear that you had such a poor experience during your recent stay at our hotel. This is not the type of experience we want for our guests, and we sincerely apologize for any failure in delivering on our commitment to provide you with a clean, comfortable, and pleasant place to stay. There was unexpected problem in boiler and due to that hot water was not coming, though it was fixed in the afternoon.Again, it's deeply regrettable that your experience with us was less than ideal, and we hope to have another opportunity to serve you better and share a more positive experience with you. Thank you for your business and your feedback. We appreciate both

10/10 – Hervorragend

Christina

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tushar Pandya am 16. Jan. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 – Gut

Arthor

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
1550 Hotel stay
No hot water for showering and bathrooms need upgrading. Clean breakfast area and good coffee
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tushar Pandya am 12. Jan. 2024
We are so sorry for hot water issue during your stay, there was a problem with boiler and problem was fixed later in the day. So sorry for the inconvenience.Thank you for the Positive Score review of your stay at Hotel 1550.We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

10/10 – Hervorragend

Prindle, El Cerrito

Gut: Sauberkeit und Zustand der Unterkunft
I was tired and ready to spread out when I arrived. I was greeted with a friendly face and offered a complimentary glass of wine ( or bottled water). I gratefully accepted the wine and had a nice nightcap before falling into bed! Although the hotel is on a busy street, the windows kept most of the noise to a quiet hum. The bed was very comfortable and I slept like a log!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tushar Pandya am 11. Jan. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

4/10 – Schlecht

Sean

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The sheets had drop stains on them and they had the appearance of blood , could’ve been ketchup but wasn’t taking any chance . This ruined the ability to relax even though they changed them out .
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tushar Pandya am 10. Jan. 2024
We are very sorry to hear that you had such a poor experience during your recent stay at our hotel. This is not the type of experience we want for our guests, and we sincerely apologize for any failure in delivering on our commitment to provide you with a clean, comfortable, and pleasant place to stay. Your comfort and satisfaction are important to us, so we'll be sure to discuss your feedback with our housekeeping team. It's deeply regrettable that your experience with us was less than ideal, and we hope to have another opportunity to serve you better and share a more positive experience with you. Thank you for your business and your feedback. We appreciate both

10/10 – Hervorragend

Claude

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Tushar Pandya am 10. Jan. 2024
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 – Gut

Rick

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Care Team am 9. Jan. 2024
Dear Rick, Thank you for choosing Hotel 1550 and taking the time to review your recent stay with us. We appreciate your business and feedback and are pleased to learn you had a positive overall experience at our hotel. We hope your stay was comfortable and you had easy access to everything you needed. Please do let us know if there is anything that we can do to make your next experience even more enjoyable. Your complete satisfaction is our top priority, and we'd love to exceed your expectations on a future visit. We look forward to seeing you again soon and hope to provide you with a 5-star experience on your next stay. Have a safe trip & Happy New Year! Warm regards,Guest Experience TeamHotel 1550

10/10 – Hervorragend

Priscilla

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was my third time staying here and I’ve been satisfied every time. The staff is wonderful, rooms are always clean, beds are comfortable, and location is great. List goes on. I have nothing but good things to say about this hotel. I’m beyond appreciative
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tushar Pandya am 21. Dez. 2023
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tushar Pandya am 20. Dez. 2023
Thank you for the Positive Score review of your stay at Hotel 1550. Our great location is minutes from the airport and other popular attractions. We are glad that you had a pleasant stay. We would love to host you again next time your travels bring you back to San Bruno.Best Regards,

10/10 – Hervorragend

Karol

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tushar Pandya am 19. Dez. 2023
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,

10/10 – Hervorragend

William

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
On our way to Tucson
So nice and so clean..we will stay again!
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Tushar Pandya am 18. Dez. 2023
Thank you so much for the PERFECT SCORE review! We are glad you enjoyed your stay at our hotel. Our amicable staff strives to deliver our guests great experiences, and we are glad to learn that our efforts are being appreciated. We can't wait to have you back for another pleasant stay with us on your next visit to San Bruno.Best Regards,