Dear Guest, thank you for sharing about your stay at JW Marriott San Francisco Union Square. We appreciate the flattering remarks and are glad you enjoyed your time with us. As you rightly said, situated in Union Square's thriving neighborhood, we offer our guests access to all the exciting attractions of San Francisco. We want our guests to leave well balanced and with replenished spirits, and we are pleased that our elegant accommodations enhanced your visit. Thank you once more for the generous rating, and we hope to see you again soon. Best Regards, Mwanza Major, Director of Operations

Dear Pedro, Thank you for choosing JW Marriott San Francisco Union Square. We were pleased that we exceeded your expectations during your visit to San Francisco. We look forward to having another opportunity to provide you with an exceptional stay.Best Regards,Anthony LeDirector of Rooms

Thank you for taking the time to leave us a review. We are glad to hear that you enjoyed your stay with us! We hope to see you again soon!

Thank you for taking the time to leave a review. We apologize for the inconvenience of the breakfast credits. I will forward this to the executive team for review to ensure this does not happen again. We hope to see you again in the future.

Thank you for taking the time to write a review. We appreciate the feedback and your business. We are glad to hear you enjoyed your stay. We hope to see you again in the future!

Thank you for taking the time to leave a review. We are glad to hear that most of your stay was enjoyable. I do apologize for the issues with the bar. I will share the feedback with the food and beverage manager to use this as a training opportunity. We hope to see you next time you are in town!

Good morning, and thank you for your feedback! We were delighted to welcome you for this trip, and are glad that you had such an excellent experience while you were here. Please let us know if there is anything else that we can do to assist with this or future travels, and Bon Voyage until your next stay in San Francisco!

Dear Iman, Thank you for choosing us and leaving your warm remarks. We are delighted we could enrich your journey with our newly renovated and spacious rooms, featuring pillow top mattresses, soft down duvets, and modern amenities. We look forward to welcoming you back to JW Marriott San Francisco Union Square.Best Regards,Anthony LeDirector of Rooms

Thank you for taking the time to leave us a review. I do apologize for the inconvenience of us not having ice machines on the floors. However, we do deliver it upon request 24 hours a day. We do have mini fridges available upon request as well. We hope to see you again in the future.

Thank you for taking the time to leave a review. We are glad to hear that you enjoyed your stay with us. We hope to see you again soon!

Thank you for taking the time to write a review. We appreciate your business and feedback! We are glad to hear you enjoyed your stay. We loved having you hear. We hope to see you again in the future.

Thank you for taking the time to leave a review. We are sorry to hear that your stay was not a good experience. We would like to hear about what went wrong. Please contact the hotel to tell us about your stay.

Hello Christian, we are happy you enjoyed your stay with us! We hope you and your company can return soon. Have a great rest of your year!

Dear Israel, Thank you for choosing JW Marriott San Francisco Union Square and for the kind review. We are glad you could discover all that our outstanding location has to offer, including AT&T Park, Chinatown, Fisherman's Wharf and Ghirardelli Square. We look forward to welcoming you again soon for another well-balanced visit crafted with a personal touch.Best Regards,Anthony LeDirector of Rooms

Good morning, and thank you for staying with us at the JW Marriott! We are glad that you found your stay welcoming and enjoyable, and would certainly be happy to speak with you again if you have feedback on how we could have improved the experience for you. We hope we will have the opportunity to welcome you again for future stays in San Francisco, and wish you Bon Voyage until then!

Dear Wendy, Thank you for being our guest at JW Marriott San Francisco Union Square and we appreciate your high rating. However, we are sorry that you felt our property needed updating. We have taken note of the concerns you raised as we continually strive to ensure a perfect visit for every guest. We hope you will give us an opportunity in the future.Best Regards,Anthony LeDirector of Rooms

Thank you for taking the time to leave a review. We appreciate your business and the feedback! We hope to see you again soon!

Dear Violeta, Thank you for being our guest at JW Marriott San Francisco Union Square. We love knowing you had an outstanding stay and that our associates left a great impression. Thank you also for the kind review, and we look forward to accommodating you again soon.Best Regards,Anthony LeDirector of Rooms

Thank you for taking the time to leave a review. We appreciate the feedback! We are glad to hear you enjoyed your stay with us. We hope to see you in the future!

Thank you for taking the time to leave a review. We appreciate the feedback! We are glad to hear you enjoyed your stay with us! We hope to welcome you back in the future!

Dear Maureen, Thank you for sharing your feedback. We strive to ensure our guests depart feeling balanced and rejuvenated, and we are delighted that we could curate an enriching experience for you. Our exceptional downtown location, state-of-the-art amenities, and the serene ambiance of our sleekly modern guest rooms all contribute to making JW Marriott San Francisco Union Square a perfect place to relax. It was our pleasure to host your visit, and we look forward to welcoming you back soon.Best Regards, Anthony Le Director of Rooms

Dear Estefania, Thank you for the perfect rating. We are glad you had a wonderful time at JW Marriott San Francisco Union Square. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Best Regards,Anthony Le,Director of Rooms

Dear M. Ying, Thank you for choosing us for your recent visit. We are genuinely sorry for not delivering the exceptional stay you deserve. Everything we do aims to cultivate a distinctive experience with inspired service, and we apologize that this was not your experience. We would like to regain your trust and hope you will give us another chance on your next visit to the San Francisco area.Best Regards,Anthony LeDirector of Rooms

Dear Roberto, Thank you for your terrific rating of JW Marriott San Francisco Union Square. We are pleased your visit with us was excellent and look forward to welcoming you back soon.Best Regards,Anthony LeDirector of Rooms

Dear Judith, Thank you for the great review. We are delighted we could craft an enriching experience for you with our stellar downtown location, brilliant amenities, and exceptional service. It was our pleasure serving you at JW Marriott San Francisco Union Square, and we hope to see you again soon. Best Regards,Anthony LeDirector of Rooms

Dear Jaime, Thank you for the excellent rating. We are delighted we could craft an enriching experience for you with our stellar downtown location, brilliant amenities, and multi-million dollar room renovation. It was our pleasure serving you at JW Marriott San Francisco Union Square, and we look forward to your next visit.Best Regards,Anthony LeDirector of Rooms

Dear Wayne, Thank you for the great review. We are delighted we could craft an enriching experience for you with our stellar downtown location, brilliant amenities, and invigorating accommodations. It was our pleasure serving you at JW Marriott San Francisco Union Square, and we hope to see you again soon. Best Regards,Anthony LeDirector of Rooms

Dear Matthew, Thank you for being our guest at JW Marriott San Francisco Union Square and for your candid comments. We are delighted to know that you enjoyed our convenient location, attentive associates, and refreshing accommodations. However, we are sorry for the inconvenience you had with our parking charges. We will share your comments appropriately, and we hope you will revisit us in the future. Best Regards,Anthony LeDirector of Rooms

Thank you for taking the time to leave a review. We appreciate the feedback! We are glad to hear you enjoyed your stay with us! We hope to welcome you back in the future!

Thank you for taking the time to leave a review. We appreciate the feedback! We are glad to hear you enjoyed your stay with us! We hope to welcome you back in the future!

Thank you for your feedback! We hope to see you again soon.

Dear Nancy, We are delighted you chose JW Marriott San Francisco Union Square for celebrating Christmas Eve. it brings us immense pleasure that our lively festive ambiance, enhanced by our Christmas decorations, enhanced your holiday experience. Our goal is to ensure that guests bid a joyful farewell to the year, welcoming the new one with hearts filled with delightful memories. We are all excited to have you join us once again and anticipate another rewarding and fulfilling journey together. We look forward to your next visit to San Francisco. Wishing you a delightful holiday season and a Happy New Year.Best Regards,Anthony LeDirector of Rooms

Thank you for your feedback! We hope to see you again soon.

Thank you for taking the time to leave a review. We appreciate the feedback! We are glad to hear you enjoyed your stay with us! We hope to welcome you back in the future!

Hello Michael, thank you so much for your feedback. I am sorry for falling short of your expectations and will be sharing your feedback to our leaders so that they can review their opportunities to improve. Once again, thank you for your feedback and we do hope to see you again soon.

"Dear Carlos, Thank you for returning to stay with us once again. We regret your disappointment with some of the extra costs associated with your visit, and we are very sorry our team did not provide you with a clear explanation of these charges. While we strive to make all fees transparent during the booking process, your feedback highlights the importance of continuously improving our communication. We would also like to share that our system automatically releases this hold the moment you check out; however, the authorization of the funds depends on your banking institution. This can take up to two to three weeks. We appreciate your patience and hope you will give us another chance to show you our devotion to providing inspired and tailored hospitality. Best Regards,Anthony Le,Director of Rooms

Thank you for your feedback! We hope to see you again soon.

Dear Feiyang, We are delighted you enjoyed our simple elegance and modern style during your stay with us at JW Marriott San Francisco Union Square. Thank you for sharing your experience with other travelers. It was our pleasure accommodating you, and we look forward to seeing you on your next visit to the area. We wish you a delightful holiday season and a Happy New Year!Best Regards,Anthony LeDirector of Rooms

Thank you for providing feedback! We hope to see you again soon.

Dear Kelli, Thank you for sharing about your stay at JW Marriott San Francisco Union Square. We appreciate your five-star rating and are glad you enjoyed your time with us. Nestled in the thriving neighborhood of Union Square, we provide our guests with access to all the exciting attractions of San Francisco. We aim for our guests to leave well-balanced and replenished, and we are pleased that you enjoyed everything we have to offer for a perfect holiday. We look forward to welcoming you again soon.Best Regards,Anthony LeDirector of Rooms

Thank you for providing feedback! We hope to see you again soon.

Dear Michael, Thank you for being our guest and sharing your experience. While we hope your overall visit was pleasant, we are disappointed that some aspects of your stay did not meet your expectations. We never want a guest to leave us unhappy, and we encourage you to give us a chance to provide you with a more outstanding stay the next time your travels bring you this way.Best Regards,Anthony LeDirector of Rooms

Thank you for your feedback! We hope to see you again soon.

Dear William, Thank you for sharing your feedback. We strive to ensure our guests depart feeling balanced and rejuvenated, and we are delighted that we could curate an enriching experience for you. Our exceptional downtown location, state-of-the-art amenities, and the serene ambiance of our sleekly modern guest rooms all contribute to making JW Marriott San Francisco Union Square a perfect place to relax. It was our pleasure to host your visit, and we look forward to welcoming you back soon.Best Regards,Anthony LeDirector of Rooms

Dear Danya, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at JW Marriott San Francisco Union Square. We look forward to your return and wish you all the best with your future travels.Best Regards,Anthony LeDirector of Rooms

Dear Sameer, Thank you for being our guest and for sharing your feedback. We hope that your overall stay was pleasant. However, we regret to learn that certain aspects of your stay did not meet your expectations. We do offer complimentary wireless in our lobby, and we also encourage our guests to participate in our Marriott Bonvoy Program to enjoy exclusive perks, including member-only rates and free internet. We also acknowledge your comments regarding what would have enhanced your visit. Your review is invaluable to us, and we hope the positive aspects of your visit will bring you back the next time you are in our area.Best Regards, Anthony Le Director of Rooms

Thank you for providing feedback! We hope to see you again soon.