Fassade der Unterkunft

Bewertungen von Wharf Inn

2.5 out of 5
Wharf Inn
2601 Mason St, San Francisco, CA

Bewertungen

7.6

Gut

311 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
343 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
187 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
87 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
73 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.6/10

Sauberkeit

8.0/10

Personal & Service

6.4/10

Ausstattung

6.8/10

Zustand der Unterkunft

7.2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Philipp, Dinslaken

Mit der Familie gereist
Gut: Ausstattung
Gut gelegenes Motel, recht neue Zimmer, hier und da könnte etwas Farbe Verwendung finden, kosrenloses Parken...amdere Hotels nehmen in der Lage 60$ die Nacht
Aufenthalt von 3 Nächten im März 2024
Antwort von jazz gill am 7. Apr. 2024
Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass Ihnen unsere günstige Lage und die neu renovierten Zimmer gefallen haben. Wir nehmen Ihre Anmerkung zur Kenntnis und werden sicherstellen, dass unsere Einrichtung regelmäßig gewartet wird, um sie aufzufrischen. Wir sind stolz darauf, kostenloses Parken anzubieten und verstehen, dass dies ein wichtiger Aspekt bei der Auswahl eines Hotels ist. Wir freuen uns darauf, Sie bei Ihrem nächsten Besuch wieder bei uns begrüßen zu dürfen!

6/10 – Okay

Nicole

Aufenthalt von 2 Nächten im August 2023
Antwort von Jake am 31. Aug. 2023
Thank you for your rating. We truly appreciate your feedback and the opportunity to have served you as our guest.

8/10 – Gut

Meik

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Top Lage an Fisherman Wharf. San Fransisco kann von hier sehr gut ohne Auto erkundet werden.
Aufenthalt von 2 Nächten im August 2022
Antwort von Jake am 14. Sept. 2022
Thank you for sharing your comments about your stay at the Wharf Inn. We truly appreciate your feedback and for the opportunity to be of service to you.

8/10 – Gut

Juergen

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Einfach aber beste Lage
Sehr, sehr einfaches Hotel in bester Lage direkt am Fishermans Wharf
Aufenthalt von 1 Nacht im August 2022
Antwort von Jake am 23. Aug. 2022
Thank you for sharing your comments and the opportunity to be of service to you. We truly appreciate your feedback.

6/10 – Okay

Matthias

Aufenthalt von 1 Nacht im August 2022
Antwort von Jake am 24. Aug. 2022
Thank you for your rating. We appreciate your feedback.

8/10 – Gut

Peter

Mit einer Gruppe gereist
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Jake am 1. Aug. 2022
Thank you for sharing your rating about your stay at the Wharf Inn. We truly appreciate your feedback. We hope to have you as our guest again on one of your future travels back to San Francisco.

6/10 – Okay

Christine

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Der Standort ist super und alles ist fussläufig zu erreichen, dadurch spart man eine Menge Parkgebühren . Die Ausstattung ist in Teilen schon ziemlich in die Jahre gekommen. Wir hatten ein Zimmer mit Balkon . Diese sind zur Vorderseite und allein deswegen ist es dort schon ziemlich laut. Allerdings hatten wir auch das Pech das die Bewohner über uns die ganze Nacht die Möbel anscheinend umgestellt haben .
Aufenthalt von 4 Nächten im Juni 2022
Antwort von Jake am 17. Juni 2022
I am sorry that your stay at the Wharf Inn was not to your complete satisfaction. We thank you for giving us the opportunity to be of service to you. Please note that had you called our reception desk regardless of the time of night due to the noise, we would have acted promptly to quell it. Our guests' peace and comfort is one of utmost importance.

8/10 – Gut

Harry

Mit der Familie gereist
Gut: Personal & Service
Die Lage reißt es raus. Ansonsten versprüht das Hotel den Charme der frühen 70ern…
Aufenthalt von 2 Nächten im April 2022
Antwort von Janet am 29. Apr. 2022
Hi Harry, thanks for the excellent feedback! We appreciate your business and hope to serve you again soon.

8/10 – Gut

Iris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Lage für diesen Preis
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von Jake am 8. Dez. 2021
Thank you for sharing your comments. We appreciate your feedback.

8/10 – Gut

Harry

Gut: Sauberkeit, Personal & Service und Ausstattung
Kleines Motel in Toller Lage. Zimmer sind okay, könnten aber mal wieder renoviert werden. Das Bett war sehr bequem. Der Zugang zum Motel wird abends verschlossen, was ich sehr angenehm fand. Alles in allem ein gutes Hotel für eine Städtereise.
Aufenthalt von 3 Nächten im November 2021
Antwort von Jake am 22. Nov. 2021
Thank you for sharing your comments about your recent stay at the Wharf Inn. We truly appreciate your feedback and for allowing us the opportunity to be of service to you. We hope to see you again on one of your future trips back to SF.

10/10 – Hervorragend

Marcel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Lage zu einem unschlagbaren Preis! Kann ich allen SF Urlaubern nur empfehlen.
Aufenthalt von 2 Nächten im September 2021
Antwort von Jake am 4. Okt. 2021
Thank you for sharing your comments about your recent stay with us. We do take pride in our location and value for the money. We hope to have you as our guest again on one of your future travels back to SF.

8/10 – Gut

Jeff

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was easily accessible, clean, and secure. Front desk staff were very friendly. Room was great with comfortable beds and lots of towels. Only gripe was that I could hear neighboring guests easily through the walls and above. The lack of a bathtub was a bit of a minor gripe but the shower pressure was great and the water temperature was beautiful
Aufenthalt von 2 Nächten im April 2024
Antwort von jazz gill am 2. Mai 2024
Thank you for taking the time to share your experience with us. We're delighted to hear that you found our property easily accessible, clean, and secure.We're pleased to hear that our front desk staff made a positive impression on you with their friendliness. Your comfort is our priority, and we're glad to know that you found the room to be great, with comfortable beds and ample towels.We apologize for any inconvenience caused by noise disturbances from neighboring guests. We'll certainly look into ways to minimize this issue to ensure a more peaceful stay for our guests in the future.Regarding the lack of a bathtub, we appreciate your feedback. While we understand this preference, we're glad you found the shower pressure and water temperature to your liking.Thank you once again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.

10/10 – Hervorragend

Sofia

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von jazz gill am 2. Mai 2024
Thank you for your perfect rating! We are delighted to hear that you had an excellent experience during your stay at our hotel. Your satisfaction is our utmost priority, and we are thrilled that we met your expectations. We look forward to welcoming you back for another outstanding stay in the future!

2/10 – Ungenügend

janice de

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Good location but the property was disgusting. They gave us room 210 at first. It was missing jealousies from the window. There was no shower curtain, the toilet was running and it smelled of mold. We noved to room 302 and the wall in thw bathroom were disgusting. What looked liked noodles, built up grime and whos knows what next to the toilet. No need for thr black light because you kust knew how gross it was. Jealousies seem to be missing thoughout the property and cannot lock the windows. Felt uncomfortable when we left for the wvening to go out to eat. Checked out a day day early as soon as we woke up.
Aufenthalt von 2 Nächten im April 2024
Antwort von jazz gill am 25. Apr. 2024
Thank you for sharing your feedback. We're sorry to hear about your experience. Your concerns are important to us, and we're addressing them to improve our service. We hope for another chance to provide you with a better experience in the future.

8/10 – Gut

richard

Gut: Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von jazz gill am 25. Apr. 2024
Thank you for your feedback! We're thrilled to hear that you loved your stay at our hotel. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable experience. We look forward to welcoming you back for another wonderful stay in the future

6/10 – Okay

Paul

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The FLOOR in the unit was atrocious. It was hard to understand that the owner(s) would allow the room to be rented. Beyond that the inn needs some fresh paint and maintenance. Location and parking was optimal.
Antwort von jazz gill am 25. Apr. 2024
Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced due to the condition of the floor in your unit. Rest assured, we take your comments seriously and are working diligently to address this issue promptly. Additionally, we appreciate your input regarding the need for fresh paint and maintenance throughout the inn. We are committed to providing a comfortable and enjoyable experience for all our guests, and your feedback helps us identify areas for improvement. We're glad to hear that you found our location and parking to be optimal. We hope to have the opportunity to welcome you back for a much-improved stay in the future.

6/10 – Okay

Tammy

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Very convenient and close to all attractions. No outside view
Aufenthalt von 1 Nacht im April 2024
Antwort von jazz gill am 20. Apr. 2024
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found our hotel convenient and close to all the attractions.Regarding the outside view, we understand its importance in enhancing your stay. For future visits, we recommend our Balcony King rooms, which offer stunning views along with all the comforts of a stay with us. We're confident that this option will meet your expectations for a picturesque experience.Your feedback is invaluable to us as we strive to continually improve our services. We hope to have the pleasure of welcoming you back soon for another enjoyable stay in one of our Balcony King rooms!

8/10 – Gut

Eric

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von jazz gill am 20. Apr. 2024
Thank you for choosing us as your place of accommodations, and more so for taking the time to leave us a great review! We appreciate the support and recognition as we work diligently to provide a clean, comfortable, value oriented stay right at Fisherman's Wharf. We would love to have you back as our guest the next time you're in San Francisco.

8/10 – Gut

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved it
Aufenthalt von 1 Nacht im April 2024
Antwort von jazz gill am 20. Apr. 2024
Thank you for your feedback! We're thrilled to hear that you loved your stay at our hotel. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable experience. We look forward to welcoming you back for another wonderful stay in the future!

10/10 – Hervorragend

Kiyahna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very close to Santa Cruz boardwalk. Staff are very nice and approachable.
Aufenthalt von 1 Nacht im April 2024
Antwort von jazz gill am 20. Apr. 2024
Thank you for sharing your experience with us! We're delighted to hear that you found our hotel very close to the Santa Cruz boardwalk, making it convenient for you to enjoy the attractions.We're also pleased to know that our staff left a positive impression on you. Providing friendly and approachable service is important to us, and we're glad that our team could enhance your stay.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
loved it
Aufenthalt von 1 Nacht im April 2024
Antwort von jazz gill am 17. Apr. 2024
Thank you so much for taking the time to leave such a wonderful review! We're delighted to hear that you loved your experience with us. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.

6/10 – Okay

Mike

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The bathrooms really need to be updated. The free parking with great. the staff was fantastic, location was great to be able to get around lots of dining options the rooms are a little musky overall the rooms really need to be done we're really outdated having a view would have been great instead of looking out at a brick wall
Aufenthalt von 2 Nächten im April 2024
Antwort von jazz gill am 15. Apr. 2024
Thank you for taking the time to share your feedback with us. We truly appreciate your detailed review.We're delighted to hear that you appreciated our free parking and found our staff fantastic. Your kind words about our team mean a lot to us, and we're thrilled that our location provided convenient access to dining options.Regarding your comments about the rooms, we sincerely apologize for any inconvenience caused by their condition. Your feedback about the need for updates and addressing any muskiness is invaluable to us, and we'll be sure to prioritize these improvements to enhance the overall guest experience.We understand the importance of a pleasant view and regret that you were disappointed with the brick wall view. We'll certainly take your preference for a better view into consideration for future stays.Please know that your satisfaction is our top priority, and we're committed to continuously improving our facilities to ensure a comfortable and enjoyable stay for all our guests.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

4/10 – Schlecht

Jennifer

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von jazz gill am 17. Apr. 2024
Thank you for sharing your feedback. We're sorry to hear about your experience. Your concerns are important to us, and we're addressing them to improve our service. We hope for another chance to provide you with a better experience in the future.

10/10 – Hervorragend

Randy, Santa Cruz

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great value and free parking! In fact, the parking area is more secure than many other more expensive hotels in the Fisherman's Wharf area
Aufenthalt von 1 Nacht im April 2024
Antwort von jazz gill am 14. Apr. 2024
Thank you for taking the time to share your feedback! We're thrilled to hear that you found great value in your stay with us and that you appreciated our complimentary parking. It's wonderful to know that you felt our parking area was secure, especially compared to other hotels in the Fisherman's Wharf area. We strive to provide a safe and convenient experience for all our guests, and we're delighted that we met your expectations. We hope to welcome you back again soon for another enjoyable stay!

8/10 – Gut

Kate, Redondo Beach

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stayed here with two kids. We felt safe with the covered parking. Very convenient walkability to Pier 39, Fisherman’s Wharf, cable cars, etc. Staff was very friendly. Area can be a little noisy at night.
Aufenthalt von 1 Nacht im April 2024
Antwort von Jay am 9. Apr. 2024
Kate, thank you for staying with us and taking the time to leave us a nice review. We appreciate the support. Our location, safety, and parking are some things that our guests love most about the property and glad to hear you did as well. Please visit us the next time you're in San Francisco!

8/10 – Gut

Wilbert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
We stayed at the penthouse for 3 days. It was very large and spacious. There is no elevator to the 4th floor so if you stay in the penthouse you will have to take the elevator to 3 and walk up the rest of the way. The location was great and included parking was very good and safe. The staff was very friendly and nice. The property itself needs a little TLC. You can tell they try but its obvious that nearly everything is outdated. Overall we had a good stay and were able to walk everywhere.
Aufenthalt von 4 Nächten im März 2024
Antwort von Jay am 9. Apr. 2024
Wilbert, thank you so much for staying with us and for taking the time to leave us a review. Our penthouse unit, is the best one in the house. It was built after the original property was constructed, and unfortunately it requires a set of stairs to be accessed (we think its worth it for what it offers) We hope you found the unit to be clean and comfy and you got a chance to take in the gorgeous views from the wrap around deck. We have prioritized updating the guest rooms before the rest of the property. The pandemic has been a big hurdle in our goal of modernizing the property. Nonetheless we intend to be able to provide a more modernized experience in the future. Please visit us again the next time you're in San Francisco.

6/10 – Okay

david

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
This is a 2 star property, so don't expect all the extras. The rooms need some updating and the walls are a little thin. It's walking distance to Pier 39 and 33 for Alcatraz. There are bus stops nearby so it's easy to get around town. The staff was very nice and helpful.
Aufenthalt von 2 Nächten im April 2024
Antwort von jazz gill am 8. Apr. 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your honest review and are glad to hear that you found our location convenient and our staff helpful. We apologize for any inconvenience caused by the condition of our rooms and the thin walls. Your comments are valuable to us, and we will take them into consideration as we work on improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.

6/10 – Okay

Kristin

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The staff was great. The room was decently clean. I appreciated the gated parking and security to get up to the rooms.
Aufenthalt von 1 Nacht im April 2024
Antwort von jazz gill am 8. Apr. 2024
Thank you for choosing to stay with us and for sharing your experience. We're delighted to hear that you found our staff great and that you appreciated the cleanliness of your room. It's wonderful to know that our gated parking and security measures added to your peace of mind during your stay. Your feedback means a lot to us, and we hope to welcome you back for another enjoyable stay in the future.

8/10 – Gut

Danielle

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to park safely and walking distance to all piers!
Aufenthalt von 1 Nacht im April 2024
Antwort von Jay am 7. Apr. 2024
Danielle, thank you for staying with us and taking the time to leave us a nice review. We are glad to hear you enjoyed the property's location, it's the best when you can walk and enjoy the fresh bay breeze, get good bites and take in the sights and sounds. Our secure and gated FREE parking is another reason our guests love the value they get from the Wharf Inn. Take care and we hope to see you the next time you're in San Francisco.

6/10 – Okay

Justin, Naches

Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The hotel is definitely on the cheap side as far as conditioning. But great spot close to attractions food and area
Aufenthalt von 3 Nächten im April 2024
Antwort von Jay am 7. Apr. 2024
Hi Justin,Thank you for staying with us and taking the time to leave us a review. SF climate usually always stays on the cooler side, temperatures that range from Fahrenheit 50 to Fahrenheit 68, thus the reason the property does not have A/C in the rooms. Of course the building does have heat, and plenty of fans for air circulation. We are glad to hear you enjoyed the location and got some good bites in the area, a big must for a vacation.

8/10 – Gut

robert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The wharf in is very convenient to stay by Fishermans wharf it could use a little upgrading, but they’re working on it but to stay for a couple of nights and not pay for parking that was the benefit The staff was very nice and accommodating
Aufenthalt von 2 Nächten im April 2024
Antwort von Jay am 7. Apr. 2024
Robert, thank you for staying with us and taking the time to leave us a review. It's the best to be able to safely park your car in gated lot, for FREE and be able to walk around and enjoy all that the wharf has to offer. We have refreshed our guest rooms and will continue to modernize the property to deliver an even better experience in the future. The pandemic slowed our pace and we're managing accordingly, again thank you for your support.

10/10 – Hervorragend

John Odoom

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was good
Aufenthalt von 1 Nacht im März 2024
Antwort von Jay am 7. Apr. 2024
John, thank you for staying with us and taking the time to leave us a 5 star review. We appreciate the support and hope to see you the next time you're in San Francisco.

10/10 – Hervorragend

Brian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location. Staff was helpful. Parking was easy and secure.
Aufenthalt von 3 Nächten im März 2024
Antwort von Jay am 7. Apr. 2024
Brian, thank you for staying with us and taking the time to leave us a 5 star review. We appreciate the support, it goes a long way for us. Glad to hear you enjoyed the location, and the FREE secure parking. Hope to see you the next time you're in San Francisco.

10/10 – Hervorragend

Mei

Gut: Zustand der Unterkunft
Free parking, very safe.
Aufenthalt von 2 Nächten im April 2024
Antwort von Jay am 7. Apr. 2024
Mei, thank you for staying with us and taking the time to leave us a 5 star review. We appreciate the support, it goes a long way for us. Very glad to hear you enjoyed the safety of the property and the FREE secure parking. We hope to see you the next time you're in San Francisco.

10/10 – Hervorragend

Angeline, New Westminster

Aufenthalt von 3 Nächten im März 2024
Antwort von jazz gill am 26. Apr. 2024
Thank you for your feedback! We're thrilled to hear that you loved your stay at our hotel. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable experience. We look forward to welcoming you back for another wonderful stay in the future

10/10 – Hervorragend

Izanami, Miami

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024
Antwort von Jay am 7. Apr. 2024
Izanami, thank you for staying with us and taking the time to leave us a 5 star review. We appreciate the support and hope to see you the next time you're in San Francisco.

10/10 – Hervorragend

Abegail

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything is great.
Aufenthalt von 2 Nächten im März 2024
Antwort von Jay am 7. Apr. 2024
Abegail, thank you for staying with us and taking the time to leave us a 5 star review. We appreciate the support and hope to see you the next time you're in San Francisco.

10/10 – Hervorragend

Alycia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, and nice, clean room. It was walking distance to the Aquarium and Pier 39, as well as several other attractions. My only complaint was that it was pretty noisy at night, but otherwise a lovely stay.
Aufenthalt von 3 Nächten im März 2024
Antwort von jazz gill am 7. Apr. 2024
Thank you for your review! We're thrilled to hear that you enjoyed our great location and found our rooms clean and comfortable. Being within walking distance to popular attractions like the Aquarium and Pier 39 is definitely a bonus! We apologize for any noise disturbances you experienced during your stay. We understand the importance of a peaceful night's rest and will take your feedback into consideration to ensure we minimize any potential disruptions in the future. Despite the noise, we're delighted that you had a lovely stay overall, and we hope to welcome you back for another enjoyable experience soon!

4/10 – Schlecht

Pedro

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
There was a lot of noise on the upper level, on the ceiling there was a lot of noise even during late night, found cockroaches on the bed and the room was very very hot, so was a poor stay the only good thing was the location, very close to the wharf and the touristic areas.
Aufenthalt von 3 Nächten im März 2024
Antwort von jazz gill am 7. Apr. 2024
We sincerely apologize for the inconvenience and disappointment you experienced during your stay with us. It's disheartening to hear about the noise disturbances, cleanliness issues, and discomfort you encountered. Please rest assured that we take these matters seriously and will address them immediately with our housekeeping and maintenance teams to ensure such incidents are not repeated in the future. We understand the importance of providing a comfortable and enjoyable stay for all our guests.We're glad to hear that you found our location convenient, being close to the wharf and tourist attractions. However, we regret that this positive aspect was overshadowed by the shortcomings you mentioned. We truly value your feedback as it helps us improve our services and facilities.We would like to extend our sincerest apologies once again and hope that you would consider giving us another chance to exceed your expectations on a future visit.

10/10 – Hervorragend

Raymond

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s a. Friendly environment
Aufenthalt von 1 Nacht im März 2024
Antwort von Jay am 7. Apr. 2024
Raymond, thank you for staying with us and taking the time to leave us a 5 star review. We appreciate the support, it goes a long way for us. Casual and friendly is our style! We hope to see you the next time you're in San Francisco.

10/10 – Hervorragend

Nick

Gut: Sauberkeit und Personal & Service
Location, as they say, is everything. The Wharf Inn is perfectly situated, convenient for walking and easy uber access. Although they are in the middle of some much need renovations, my room itself was updated and most importantly, clean. The staff were very friendly and helpful. I was solo traveling and would absolutely stay here again.
Aufenthalt von 3 Nächten im März 2024
Antwort von jazz gill am 7. Apr. 2024
Thank you for your glowing review! We're thrilled to hear that you found our location at The Wharf Inn to be perfect for your needs, with convenient walking access and easy Uber availability. We appreciate your understanding as we undergo renovations to enhance our facilities. It's fantastic to know that your room was updated and clean, providing a comfortable stay for you. Our team takes great pride in delivering friendly and helpful service, and we're delighted that you experienced just that during your solo trip. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location. The beds were super comfortable. Water pressure was on point. 7/11 is across the street and Boudin bakery was down the block so our tummies were always full. This place was a hit!
Aufenthalt von 2 Nächten im März 2024
Antwort von jazz gill am 7. Apr. 2024
Thank you for your fantastic review! We're thrilled to hear that you enjoyed our great location, comfortable beds, and excellent water pressure during your stay. It's wonderful to know that you found convenience in having a 7/11 across the street and Boudin bakery nearby to keep your tummies satisfied. We're delighted that your experience with us was a hit! Your feedback means a lot to us, and we can't wait to welcome you back for another enjoyable stay in the future. If there's anything specific you'd like us to consider for your next visit, please feel free to let us know. Safe travels, and thank you for choosing our hotel!

8/10 – Gut

paola

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy buen servicio, todo muy cómodo, solo recomendaría actualizar la fachada para que se vea mejor
Aufenthalt von 3 Nächten im März 2024
Antwort von jazz gill am 7. Apr. 2024
¡Gracias por tu comentario! Nos alegra mucho saber que disfrutaste de nuestro excelente servicio y que encontraste todo muy cómodo durante tu estancia. Agradecemos tu sugerencia sobre la actualización de la fachada, ya que la retroalimentación de nuestros huéspedes es fundamental para nosotros. Tomaremos en consideración tu recomendación mientras buscamos mejorar nuestras instalaciones. Esperamos tener el placer de recibirte nuevamente en el futuro y que puedas disfrutar de una experiencia aún mejor. Si hay algo más en lo que podamos ayudarte, no dudes en hacérnoslo saber. ¡Gracias por elegir nuestro hotel y por tu valioso feedback!

6/10 – Okay

Sheree

Gut: Sauberkeit
Aufenthalt von 1 Nacht im März 2024
Antwort von jazz gill am 7. Apr. 2024
Thank you for your rating and feedback. We strive to provide the best experience possible for our guests, and we apologize if we fell short of your expectations during your stay. Your feedback is valuable to us, and we will use it to identify areas for improvement to ensure a better experience for all our guests in the future.We hope to have the opportunity to welcome you back and exceed your expectations on your next visit. Thank you for choosing our hotel.

8/10 – Gut

Kelly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was excellent and free parking in the city is always a huge plus. Only thing is if you get a room facing Mason, very noisy with people passing by, delivery trucks and busses.
Aufenthalt von 2 Nächten im März 2024
Antwort von Jay am 7. Apr. 2024
Hi Kelly, thank you for staying with us and taking the time to leave us a nice review. We are glad to hear you enjoyed the property's location, it's the best when you can walk and enjoy the fresh bay breeze, get good bites and take in the sights and sounds. Our secure and gated FREE parking is another reason our guests love the value they get from the Wharf Inn. Take care and we hope to see you the next time you're in San Francisco.

8/10 – Gut

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Older hotel but very clean and greet location.
Aufenthalt von 2 Nächten im März 2024
Antwort von jazz gill am 7. Apr. 2024
Thank you for sharing your thoughts with us! We're pleased to hear that you found our hotel to be very clean and appreciated its great location. While we may be an older establishment, we take pride in maintaining a high standard of cleanliness to ensure our guests have a comfortable stay. We understand the importance of location when choosing accommodations and are glad that our hotel's location met your needs. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future. If there's anything we can do to make your next stay even better, please let us know. Thank you for choosing our hotel!

6/10 – Okay

Crystal Dawn

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We chose this hotel for its location which is amazing! The wifi is terrible, kicks you off or cant be found at all. The rooms along the main street have contant very loud noise 24 houra a day. With the 7-11 open 24 hours all construction trucks, garbage trucks etc. Stop there all thriughout the night and are very very loud! The windows have zero sound barrier.
Aufenthalt von 3 Nächten im März 2024
Antwort von jazz gill am 7. Apr. 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you appreciated our hotel's amazing location. However, we sincerely apologize for the issues you encountered with our wifi and the noise disturbances from the street. Providing a comfortable and convenient stay for our guests is our top priority, and we regret that we fell short of your expectations in these areas.Please know that we take your comments seriously and will address them with our team to find solutions and improvements. We understand the importance of a good night's sleep and reliable internet access, and we'll do our best to rectify these issues promptly.

8/10 – Gut

Irma

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Not the nicest but got good sleep. Close to Wharf and food. Thought parking was included in total price. $15 more but that’s cheap considering other places. Would stay again.
Aufenthalt von 1 Nacht im März 2024
Antwort von jazz gill am 7. Apr. 2024
Thank you for your feedback and for choosing to stay with us. We're glad to hear that you were able to get a good night's sleep and that our proximity to the Wharf and dining options met your needs. We apologize for any confusion regarding the parking fees, but we're pleased that you found it to be reasonably priced compared to other options. We appreciate your understanding and hope to have the opportunity to welcome you back for another comfortable stay in the future. If there's anything specific you'd like us to consider for your next visit, please don't hesitate to let us know. Thank you for your support, and we look forward to seeing you again!

10/10 – Hervorragend

Schevell

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very happy with this property for our family. Not the most up to date but really was just a place to sleep and take a nice hot shower and spent most of our day exploring San Francisco. Pros: free parking, felt very safe w gated parking. Close to all the Wharf activity, all within walking distance. Can walk to pier 39, Ghirardelli square, Alcatraz pier, exploratorium, Coit tower, just an overall great location and felt very safe. The cable car is just around the corner, again walkable. There is the Big City Bus Tour right in front of Wharf inn but honestly felt it wasn’t necessary since everything is walkable.You just have to plan out the visit. For example, we walked 5-10 minutes to pier 39 to see the sea lions, had breakfast at the French crepe place on pier 39, then 15-20 minute walk to exploratorium and then 15 minute CLIMB up to Coit Tower. No joke of a climb just fyi. Then we continued down to Chinatown which was like a 15 minute walk, then finally caught the cable car back up to Fisherman’s Wharf. If you have a car, again it’s great to have the free parking. 4 out of 5 days we used the car: went to Muir Woods, Golden Gate Bridge, Golden Gate Park, Calaveras Giant Trees to see the Sequoias ( 3hrs but so worth the trip to see the massive trees). Overall would stay here again. Ask for the rooms in the back to avoid the street cleaning noise tho! Thankful for reading other reviews to ask for room in the back. Front desk clerk was awesome too! Overall a great experience!
Aufenthalt von 5 Nächten im März 2024
Antwort von jazz gill am 7. Apr. 2024
Thank you for your detailed feedback and positive review! We're delighted that you and your family had a great experience during your stay with us. Your appreciation for our amenities, convenient location, and helpful staff means a lot to us. We look forward to welcoming you back for another wonderful stay in the future! If there's anything specific you'd like us to consider for your next visit, please don't hesitate to let us know. Safe travels, and thank you for choosing our property!

8/10 – Gut

Linda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von jazz gill am 7. Apr. 2024
Thank you for choosing us as your place of accommodations, and more so for taking the time to leave us a great review! We appreciate the support and recognition as we work diligently to provide a clean, comfortable, value oriented stay right at Fisherman's Wharf. We would love to have you back as our guest the next time you're in San Francisco.