Deluxe-Zweibettzimmer
Verfügbarkeit prüfen

Bewertungen von Hotel Sandakan

3 out of 5
Hotel Sandakan
Block 83, Town Centre, 4th Avenue, Sandakan, Sabah

Bewertungen

7.4

Gut

16 von insgesamt 73 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
26 von insgesamt 73 Gästebewertungen haben eine Bewertung von 8 - Gut" "
26 von insgesamt 73 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 73 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 73 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.8/10

Sauberkeit

8.0/10

Personal & Service

7.8/10

Ausstattung

7.0/10

Zustand der Unterkunft

8.0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zimmer war in Ordnung. Personal war sehr freundlich. Wir könnten schon morgens um 10 Uhr einschenken.
Aufenthalt von 1 Nacht im August 2017

10/10 – Hervorragend

KAZUO

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
街の中心部の、やや奥まった場所に有り、部屋は静かで快適。比較的コンパクトな街なのでホテルから歩いて街中を探索するのにも便利な場所に有る。
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Jen, Elanora

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We only had a one night stay as a stop over, the hotel is clean and convenient for what we wanted. It’s an old hotel with some nice old features. Rooms were nice and big and comfortable. A good breakfast was included in the price.
Aufenthalt von 1 Nacht im März 2024
Antwort von The Hotel Management am 19. März 2024
Thank you for your feedback. Take care and looking forward to serve you again.

8/10 – Gut

Dale, Blackburn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Although the interior is a bit dated the hotel is very clean extremely convenient to all Sandakan has to offer. Staff are very helpful and professional. The breakfast/dining area is very pleasant and offers good menu choices.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von The Hotel Management am 19. März 2024
Thank you for your feedback. Take care and looking forward to serve you again.

6/10 – Okay

Jennifer

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von The Hotel Management am 19. März 2024
Thank you for your feedback. Take care and looking forward to serve you again.

10/10 – Hervorragend

Helen

Aufenthalt von 1 Nacht im März 2023
Antwort von Cindy am 24. Apr. 2023
Thank you for your good review.

10/10 – Hervorragend

Helen

Aufenthalt von 1 Nacht im März 2023
Antwort von Cindy am 24. Apr. 2023
Thank You for your good review.

10/10 – Hervorragend

SIU HIANG

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable stay
A comfortable stay
Aufenthalt von 1 Nacht im Juli 2022

8/10 – Gut

ChengHsien

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2020

8/10 – Gut

ChengHsien

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2020

8/10 – Gut

NancyLee

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good value
One night stay on our way back to KK/KL. Really nice staff. Great breakfast. Hotel is a bit warn but fine for a short stay.
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Admin am 26. Okt. 2019
Greetings from Hotel Sandakan, We appreciated so much for your generous comment.

8/10 – Gut

NancyLee

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good place for short stay in Sandakan
There was a mixup with our reservation that didn’t show up in the hotel’s computer. We finally got squared away but had to ask a few times about the problem. It seemed they were reluctant to have to ask us about our booking details but were very nice and apologetic. The room was well appointed and stocked with water, coffee, tea and bathroom amenities. The corridor is warn and in need of carpet and brighter lighting. Very friendly staff. Great breakfast. Just a couple blocks from the waterfront, but Sandakan is not a town you need to plan to stay for more than a day.
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von HotelSDK123 am 13. Okt. 2019
Thanks for choosing a Sandakan Hotel for your stay while in Sandakan. We apologize for the inconvenience you had while staying at our hotel. We really care about every comment and hope to provide the best service to our guests. We hope you have a wonderful holiday in Sandakan

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overall good! The rooms are clean and cozy - bed and pillows slightly stiff and it took a long time for them to find my booking and check me in then when I arrived. Seemed to be a little bit of a problem with organisation/communication cause the first day they didn’t know I had paid for breakfast and then the cleaners came to my room and thought I was gonna check out one day prior than my actual check out. But otherwise good service - friendly staff and nice food!
Aufenthalt von 4 Nächten im September 2019
Antwort von Hotel SDK am 9. Okt. 2019
Greetings from Hotel Sandakan, We appreciate your comments and take all the feedbacks very seriously for the purpose of improving our service in the future.

8/10 – Gut

Janice

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Convenient location
Comfortable enough room with a good bathroom. Wi-fi never seemed to work properly and had to keep logging in again. We were out all day till 4pm but on our return found that the room had not been made up and had to call housekeeping. We had breakfast the first morning but there weren’t many suitable European choices. For some reason our booking for the second day did not include breakfast bu5 we found a cheap restaurant across the road with a more suitable breakfast. Staff in restaurant were helpful. Easy to walk to Agnes Keith House and the harbour.
Aufenthalt von 1 Nacht im August 2019
Antwort von Cindy am 15. Aug. 2019
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. we greatly appreciate your comments about aspects of our lacking that need updating. Thank You

4/10 – Schlecht

Inge

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Can you take the bad with the good?
his hotel did not receive, or did not see, our booking via hotels.com; no idea if hotels.com/expedia did not confirm our booking. It therefor took hours to get rooms (we booked 2), a lot of confusion; no explanation. Tried to contact hotels.com and expedia. Passed around 4 different people with no body taking responsibility. the hotel is run down, not clean but the beds were comfortable. bathrooms very much in need of a refurbishment. Pictures on hotels.com must be from long time ago. some notes advertised refurbishments had taken place earlier this year and so perhaps other floors are in better condition. We had a room on the 2nd and 4th floor. the breakfast was a mixture of asian and european. they have a waffle station, freshly made and an "egg" station. this was nice. the hotel is well located; a block away from the see front. the cost charged if booked direct is about 30% less as if you book it via hotels.com; till no reaction from hotels.com on this incident.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Mr Lai am 14. Juli 2019
Thank you for choosing Hotel Sandakan, We are very appreciate your comment and we will do our best to provide the best service to everyone in the hotel. We hope to be able to serve you in the future. We will improve our service to make sure every guests have the best experience in our hotel. We wish that you would give us another chance to serve you.

10/10 – Hervorragend

Scott

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Big, clean and comfy
I booked Hotel Sandakan on the recommendation of the driver I used out at Sepilok, and I'm grateful that I did. The hotel was great, in a good location close to countless eateries, and several convenience stores/supermarkets. Service was excellent. The room was large, clean, and very comfortable - I stayed in the Junior Suite. The room had both a shower and bath. Highly recommend if staying in Sandakan.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Mr Lai am 14. Juli 2019
Thank you for choosing Hotel Sandakan, We are very appreciate your comment and we will do our best to provide the best service to everyone in the hotel. We hope to be able to serve you in the future.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
We booked family room for 4 persons but that room type was not available. Even though the hotel has gave us extra bed but the room size definitely not as big as what we expect.
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Cindy Loo am 27. Juni 2019
We apology for the unpleasant experience during your stay. Our room size is same for all Deluxe rooms and only this type of room can fix in one extra bed. The maximum occupancy for Deluxe room is 3-4 persons. We sorry for the misunderstanding.

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Inaccurate information.
Your Home-Page information is an exhaustive and inaccurate example. I ask for this hotel before reservation from their homepage at "Contact Us". I asked for this hotel which room grade available to use bath-Tub. But I received Answer from them only before day. If I have exact Information before reserve,I can get a room with bathtub as same price.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Cindy Loo am 27. Juni 2019
We apology for the inconvenience caused during your stay. Our hotel is starting to convert the rooms (except Suites only) with bathtub to standing showers. We will make sure the clear information is delivered in future.

8/10 – Gut

Ievgen

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Great hotel in the past, needs maintenance today
I guess hotel was great some time ago, but needs maintenance today, especially the bathroom which is really worn-out. Toilet was a bit leaking, bathroom drain was a bit blocked, one lamp was not working, etc. - needs maintenance. Despite the fact that I booked a non-smoking room, the corridor was smelly and I was able to smell cigarette smoke from bathroom vents when somebody smoked in another room. The staff was polite and helpful. Breakfast was OK. No critical issues with room cleanness. In general - good for its price. had no critical issues staying here.
Aufenthalt von 2 Nächten im April 2019
Antwort von The Manager am 23. Mai 2019
Thank you for your comments. We greatly appreciate your comments about aspects of our lacking that need updating.

8/10 – Gut

Jared

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Dated but friendly
The hotel is dated but undergoing a much needed renovation. The staff were all very friendly, professional and eager to assist. If you can get it, room 8-15 is probably the best in the place as it has a nice view out over the water.
Aufenthalt von 2 Nächten im April 2019
Antwort von The Manager am 23. Mai 2019
Thank You for your feedback. We are currently refurnishing our rooms from floor by floor. Hope you may enjoy the stay when you are back to Sandakan.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Aufenthalt von 2 Nächten im April 2019
Antwort von foe am 25. Apr. 2019
Thank you for your time to review your stay in our hotel. Look Forward to Welcome you again in our hotel.

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 2 Nächten im April 2019
Antwort von The Manager am 23. Mai 2019
Thank you for your review. Take care!

6/10 – Okay

KIRTI

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Stay
Not so good as I was told by the reception no breakfast in my booking email received by the hotel when actually my booking was with BF.
Aufenthalt von 1 Nacht im März 2019
Antwort von The manager am 23. Mai 2019
We regret for the misunderstanding on the booking. We only followed the confirmation given thru the email.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La struttura mi e piaciuta molto,il personale eccellente sempre disponibile ,in 8 hotel frequentati il migliore.
Aufenthalt von 2 Nächten im März 2019
Antwort von The Manager am 23. Mai 2019
Thank you for your feedback to us. Take care!

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 2 Nächten im April 2019
Antwort von Hotel Manager am 23. Mai 2019
Thank you for your reviews. Take care!

6/10 – Okay

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Its too hot living in the room with aircondition show 16 celcius.
Aufenthalt von 2 Nächten im März 2019
Antwort von Cindy am 2. Apr. 2019
We are sorry for the unhappy experience during your stay. Thank you for letting us to know the problem. We will ensure this issue will not happened again.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2019
Antwort von Cindy am 2. Apr. 2019
Thank you staying with us!

10/10 – Hervorragend

Syaharil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best
Aufenthalt von 1 Nacht im Februar 2019
Antwort von FOE am 2. März 2019
Thank you for your time to review your stay in our hotel. We looking forward to having you again.

8/10 – Gut

Zulkarnain

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel is convinient to access to Sandakan town . But need to improve in toilet water tap.
Aufenthalt von 2 Nächten im Februar 2019
Antwort von fo am 16. Feb. 2019
Thank you for taking your time to review your stay in our hotel. We will improve the toilet water tap. And also we would like to having you again in Hotel Sandakan.

8/10 – Gut

NOOR, iPOH, my

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very convenient
Aufenthalt von 1 Nacht im Februar 2019
Antwort von F/O am 14. Feb. 2019
Thank you for your taking the time to review your stay at our Hotel. We are looking forward to having you again in Hotel Sandakan have a nice day.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I hate that hotel.
Aufenthalt von 1 Nacht im Februar 2019
Antwort von F/O am 14. Feb. 2019
Thank you for taking the time to review your stay in our Hotel. We will improve for future, looking forward to having you again in Hotel Sandakan have a nice day.

6/10 – Okay

Erik

Verbesserungswürdig: Zustand der Unterkunft
One night only, if any at all
I’d only booked for one night and very happy that I didn’t have to stay any longer. The hotel is long due for a makeover and the breakfast is a joke. Luckily I arrived late and left early, so didn’t have to spend much time there. If you’re only staying for the night just for sleep, it serves its purpose. Otherwise, I reccommend you go somewhere else...
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von FOE am 25. Dez. 2018
Dear Eric, Thank you for your time to review our hotel. Wish to having you for your next trip. Thank you.

8/10 – Gut

Katie

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good budget option
The hotel needs updating but the rooms are clean. Breakfast had local and some western options, also a coffee machine which was nice. Tv in room including fox movies which was nice after a long day exploring. Only real issue is that the WiFi was slow and was not password protected. It worked though.
Aufenthalt von 3 Nächten im November 2018
Antwort von FOE am 12. Nov. 2018
Thank you for taking the time to review your stay at our hotel. We are so pleasant. Also we are looking forward to having you again in our hotel. Take care and have a nice day.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Makanan dan tempat bertambah baik
Perkhidmatan bertambah baik dengan menambah baik lagi sajian mknan dan susun aturnya.
Aufenthalt von 1 Nacht im November 2018
Antwort von FOE am 12. Nov. 2018
Thank you for taking time to review your stay at our hotel. We are looking forward to having you again in our hotel. Take care and have a nice day.

10/10 – Hervorragend

Monica

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Meglio del previsto
Leggendo le recensioni non eravamo cosi convinti di quest'hotel ma siamo stati altamente smentiti. Ottima struttura, camere pulite, staff gentile e gustosa colazione. Meglio di cosi...
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von FOE am 7. Nov. 2018
Thank you for taking the time to review your stay at our Hotel. We are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again in our hotel. Take care and have a nice day.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft
Located in the town centre and so convenient for local food stalls in the sea front and walks along the heritage trail. Breakfast wasn't brilliant and the rooms was not brill. Overall rating a 5 out of 10. Staff was helpfull, though.
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von FOE am 21. Okt. 2018
Thank you for taking the time to review your stay at our Hotel. We are so pleased to hear that our staff made your stay pleasant. Also, we are looking forward to having you again in our Hotel. Take Care.

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Buon servizio ad un prezzo basso
Hotel in posizione centrale ,pulito e con staff gentile.Colazione a buffet con una buona varietà dolce/salato e uova/omelette cotte in sala con cottura/condimento a piacere.
Aufenthalt von 1 Nacht im August 2018
Antwort von Cindy Loo am 18. Aug. 2018
"Hotel in central location, clean and with friendly staff. Buffet breakfast with a good sweet variety". Thank you for the above comments. This is our pleasure to serve you. Come back to us with the special deals for your next trip to Hotel Sandakan.

4/10 – Schlecht

William

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Just an old run down hotel, that has seen better days.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers

10/10 – Hervorragend

OLEG, Manila

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location
Good hotel in the center of Sandakan

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
overall good but old hotel
Hotel closed to the center, which is convenient. Quite old rooms, the hotel needs refurbishment. Free but slow wifi.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Location
As usual, Stayed 1 night for work due to city location which serves my purpose & saves travelling costs.

8/10 – Gut

K.I, 大阪

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
特に欠点の見当たらないホテル
ホテルは街の端にありますが、サンダカンは小さな街なので、食事や買い物など徒歩で十分済ませられます。 私はツインのデラックスタイプの部屋に3泊しましたが、案内された部屋は6階で、窓からはサンダカンの街並みと海が見渡せました。室内は清潔に保たれ、旧式の小さな冷蔵庫があり、ドライヤーも引き出しの中に固定されてありました。また、1泊ごとにペットボトルの飲料水が2本付いていました。wifiもストレスなく繋がりますが、TVはNHKworldが映りません。 ただ、私自身は大して問題ではなかったですが、宿泊費に含まれている朝食は、朝からしっかり食べたいといった人には少し物足りないかもしれません。

6/10 – Okay

Pierre, San Francisco

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Time machine
It was probably a popular business hotel in the 90s but not much has been maintained since. Wifi worked for a while then out for a day. A decent breakfast is served and the staff is courteous.

6/10 – Okay

chen, Hong Kong

Verbesserungswürdig: Personal & Service und Komfort des Zimmers
budget holel
poor service poor towel socket not enough only have one , need to upgrade

6/10 – Okay

david, London

Gut: Personal & Service
A good bet
We stayed 1 night before heading off to Sepilok, although it would probably have been easier to go straight from the airport. The hotel is is a quiet area, 5 minutes from the water front. The hotel is ageing but clean and perfectly acceptable. The staff were friendly and the breakfast included poached eggs. Apart from the Sheraton, it is probably the best bet in town

6/10 – Okay

Jaana, Stockholm

Gut: Sauberkeit und Personal & Service
Ok
Ok, om man bara ska stanna någon dag, centralt.

6/10 – Okay

Eva, Bratislava, Slovakia

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Nice hotel with friendly staff
We spent 3 nights in this hotel, it is close to downtown with very friendly staff Room was clean, we were allowed to check in at 11 am, so we did not have to wait till 3 pm Breakfast could be more variated, but overall it was tasteful

10/10 – Hervorragend

PAUL MATTHEW, Sandakan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome stay
Thank you Hotels.com for organizing my stay.