2/10 – Ungenügend
Haley B.
10. Jan. 2026
Verbesserungswürdig: Sauberkeit
The stay itself was actually fun overall—overpriced, but enjoyable. I was staying on a work/self vacation, I was still on call and expected to be reachable and able to return home as needed.Unfortunately, the entire experience was overshadowed by a complete lack of support and accountability. The Yale keypad accessing the condo wasn’t “in working order” at one point, a member of Blind Pass had to help me enter through a back door would not work—yet I was told he could not assist further and that I needed to contact management. I did. Repeatedly. No one responded.The situation escalated on my checkout day at 10:30 PM, while I was packing my car to leave for a 3:00 AM flight. The door locked, and I was locked out of both the condo and my car, with all of my belongings inside, including my ID and car keys. I was forced to sleep on the back porch using a couch cushion as a blanket.Because my ID was locked inside, I attempted to extend my stay so I could resolve the situation. I received no clarification or response until around noon, at which point I was essentially told that the incoming guest was more important than resolving my emergency—despite the fact that I missed my flight entirely due to the lack care. Not to mention my card was charged before I was aware I was going to be charged
Haley B.
Aufenthalt von 4 Nächten im Januar 2026