Hotel Sankt Martin am Grimming

« DÉÇUS. Rien ne correspondez à notre réservation… Nous avons logés dans un autre bâtiment à plusieurs centaines de mètres donc aucune commodité de l’hôtel réservé, bar, vue sur le lac et même le petit déjeuner où nous avons été une seule fois le jour du départ. Les chambres devais êtres insonorisés, avec chauffage individuel, mais rien de tout cela, et en plus, vous avions deux petites couettes d’un mètre pour un grand lit, une horreur, surtout que les chambres n’étaient pas bien chauffées....

« Déçue. Ce n’est pas conforme aux photos. C’est vieillot. Le personnel est froid »

« Our experience at this hotel was extremely disappointing. There was a misunderstanding regarding the parking arrangement, and when we tried to clarify and even compromise, the staff member at the reception (an older male) became very rude and aggressive. Instead of helping resolve the issue, he insulted us, mocked our English, and even threatened to remove us from the hotel. We found his behavior completely unacceptable and felt unsafe. Other reviews mention rudeness also. While Obertraun itself...

« Very friendly and helpful staff. Great room with amazing view. (Room 7). Very nice balcony. In the center of the village. Easy walking to everything. I would stay there again. Lovely very small coffee shop and café on ground floor. Great selection of high quality cakes. No TV in room but don't let that put you off. It's a very nice place to stay. »

« Chambre très propre et personne contres courtois et serviable. »

« Personal »

« Tres bon accueil. Le personnel est aux petits soins. Hotel pour les familles. Diner buffet dans une jolie salle de restaurant le soir, bon petit déjeuner. Coin piscine, jacuzzi, sauna agreable. Chambre sympa, belle adresse avec un prix tout de même elevé. »

« The cottage was very pretty, comfortable and cozy. Although we didn't have a direct view on the lake, we could go to the main cottage to see it and could enjoy a view of the mountain from everywhere. The shower were a little small and the "sun tanning" option in the shower wasn't working (the system was taking a lot of place in the shower, so I said to myself, might as well try it), but otherwise, warm and charming house. The site was great and a lit of activity were disponible. However, good...

« The hotel room was spacious with balcony, with view of the forest. However, there was no hot water for showering on the night we arrived. It was at 8:30 pm, so I went to the reception desk since the letter that we were given during check in earlier that night stated that the front desk was staffed till 9:00 pm. There was nobody there. We called their service number and spoke with the lady owner who said that they would send their "colleague" who lived in the building that night. Nobody...

« l'endroit est assez impersonnel et s'il est dénué de charme, il n'est pas moche non plus. C'est assez froid d'aspect et il est assez retiré du village (si l'on ne veut pas manger sur place, il faudra prendre la voiture. »

« Awesome lake view, very convenient. The food at the restaurant was excellent. Parking was easy. The sauna room is the best! Staff was extremely friendly. Love them. »