The balcony we paid extra for was underwhelming. It was a door that opened and that was it. Couldn't sit outside to enjoy the view. Although since we had a view of the has station we weren't missing much. I was also disappointed that the spa services they offer and we booked we're not on the actual premises. Wasn't a far walk, but not as convenient as I'd hoped. Overall it was just "ok". The restaurant Finch and Fork was alright but the menu wasn't impressive.