2/10 – Ungenügend
Masevita O.
12. Jan. 2026
Deep dissatisfaction with our stay at Yacht Club Inn in Santa Barbara1. No response from local property management for an urgent and dangerous situation. The code for the lock did not work, nor were we told that it was for the rear door lock. When we returned from dinner, we could NOT get in. We stayed outside for close to an hour in 52 degree weather talking to your night customer service to no avail. We had children with us, including a 4 month old baby and we waited out in the cold to get in. We even called “911” per instructions and the dispatcher said, they could not help us. The police would not break down the door per the law. We finally got in through a loose screen and was able to open the window. My little granddaughter climbed in and opened the door for us.2. The 1st floor of the house is not heated. I stayed in the downstairs bedroom and it was extremely cold. Portable heaters were provided but it blew the circuit on the 1st floor. We reset the breaker 3 times. I finally slept with my jacket on. I had no power in the room. I could not use my CPAP machine to help regulate my breathing, I could not charge my phone nor my Apple Watch in the room. 3. On night 2, the TV remote didn’t work. It wasn’t a depleted battery but a bad remote. 4. In addition, the temperature situation on the 1st floor was not resolved and I slept with my jacket on 2 nights in a row.
Masevita O.
Aufenthalt von 2 Nächten im Januar 2026



















